I live on Corfu and was taken by some friends for dinner at the Cavalieri Roof Terrace last night. The view is absolutely wonderful and the food delicious, but the waiter who served us was completely extraordinary, Three of us were having prawns so we ordered a bottle of the delicious Zitsa white wine. The fourth person was having a fillet steak and, since she was driving, only wanted one glass of wine with her steak. This proved to be a virtually insurmountable problem. On the menu was a small bottle of red wine from a very reputable vineyard, Not available said the waiter abruptly. He suggested he brought a small bottle of wine from another vineyard for my friend to try. It was absolutely disgusting - like a mixture of dirty socks and malt vinegar, so it was sent back. There then ensued the most extraordinary exchange between the waiter and my friend. That "the customer is always right" is something this waiter did not comprehend. When my friend, very politely. asked for a decent glass of red wine, the waiter became very aggressive, argumentative and bullying. My gentle friend stuck to her guns and after about twenty minutes of arguing, finally got a glass of red wine which was actually acceptable. Needless to say the waiter did not get a tip and he really needs to either be re-trained or sacked. We were all completely shocked by his attitude. Shame on you the management of the Cavalieri. I have never, ever, witnessed a waiter argue to such an extent with a customer, in any other restaurant in which I have dined. All over one glass of wine. I know that the owner of this hotel prides himself on his aristocratic background and manners - what a shame his staff have no manners whatsoever.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.