Like many past reviewers I'd agree the website is misleading and the hotel is not 5 Star! We were offered a larger room and received a warm welcome on arrival. The rooms are designed for self catering - not sure why - makes them bigger but it's a hotel really.
The staff were very good as I developed a cough and cold and they gave us extra bedlinen without charge to use the sofa bed. They did charge for the room's safe key which I think was tight in the extreme for a supposed 5 Star hotel. The breakfasts were fine if slightly repetitive. We tried the €10 / head evening buffet one night and it was poor. For a 5 Star hotel one would expect more choice. The bar was OK at night but had a miserable and quite rude lady staffing it in the daytime. The staff were mixed - there was an older lady who really cared. We felt many of the others (mix of nationalities) were just there for the money. The beach was fine and don't agree with an earlier reviewer's comments at all - the road outside is not that busy and it was easy to cross to the beach. The hotel also had a nice pool.
The big gripe was the hotel was jammed full of Russians! Surely it could have had a more balanced clientele. We met one other British couple and that was it, which was a shame, That's why I would not recommend the hotel.
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Priceline, Hotels.com and Despegar.com so you can book your Grecotel Plaza Spa Apartments reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Classical Plaza Hotel Rethymnon
- Grecotel Plaza Spa Apartments Rethymnon, Crete