I don't say this lightly but our stay with the Neptuno Beach Hotel was 'First Class' from start to finish. The food is excellent and the staff (from the senior management to the cleaners) were absolutely brilliant - there was nothing too much for them and always with a cheery smile, no matter which language you spoke....don't know how they do it!
The location is fantastic, rolling from the main dining hall through the patio eating area, past the pool and sweeping down to a lovely sandy beach. Entertainment staff were heroic in their efforts to encourage guests to 'join in' the games that included water aerobics with an interesting Indian dancing in the water.
If I was going to be picky, I have to say that the tea was not good (perhaps the water is not to boiling point?) however, the coffee is fantastic and the cocktails, wines (red & white) and beer were also spot on.
We were located in the Annex (actually the Georgie Hotel (part of the group and across the road) and found this, a small cosy, friendly venue that added to our overall experience. All of the Georgie Hotel staff could not do enough to make our stay a lovely experience - special thank you to Stella who managed the pool bar in the evening, providing good music but most of all encouraging everyone to join in :-) Our thanks to everyone at the Neptuno and Georgi Hotels for giving us many fond memories we will remember for a long time!
In short, a great holiday that I will easily book again!
PS: Knossos is defo worth a visit!
- Official Description (provided by the hotel):
- Beach Resort . Suitable for Couples and Families ... more less
- Reservation Options:
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- Also Known As:
- Mareblue Neptuno Beach Hotel Amoudara
- Neptuno Mareblue Hotel
- Neptuno Mareblue Resort All Inclusive
- Smartline Neptuno Beach Crete/Heraklion