Our room was great with free air conditioning and free WIFI. Room was clean and comfortable with a large bathroom. The only problem was the fridge/freezer which began collect so much ice that we couldn't close the door! Staff took about 3 days to try to remedy this problem by telling us to defrost it and then by putting a towel in the fridge!
However, this did not really put us off as overall service was excellent and breakfast too, especially with that lovely view from the terrace!
- Official Description (provided by the hotel):
- Situated by the ancient Pantokrator Gate, Castello City Hotel is just a short walk from Heraklion beach. It offers views of the sea, the old city, and the Venetian walls, and year-round accommodation in elegant rooms with free WiFi. Castello City Hotel's air-conditioned rooms are spacious with soundproofed windows, TV, mini fridge and safe. Open-plan family rooms are also available. Greek buffet-style breakfast is served daily with coffee or tea. For those who arrive early in the morning, a complimentary breakfast is served. At night, you can enjoy your drinks, the first one for free, at the Fifth Floor, lounge cafe bar and a la carte restaurant, while enjoying the views of the sea, the Venetian walls and the old city. Castello City Hotel is located close to the town center, next to bus and taxi stations, and with easy access to the airport and port. Castello City's 24-hour reception staff can arrange personalized service, including excursions and car, motorbike or bicycle rentals. Early check-in and late check-out is possible. A free 24-hour private indoor parking can be found 200 metres away from the hotel. ... more less
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- Also Known As:
- Hotel Castello City
- Castello City Heraklion
- Castello City Hotel Crete/Heraklion