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“hotel nightmare” 1 of 5 stars
Review of Elounda Princess

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Elounda Princess
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3.0 of 5 Hotel   |   Elounda Agios Nikolaos, Elounda, Crete 72053, Greece   |  
Hotel amenities
Ranked #28 of 36 Hotels in Elounda
Edinburgh, United Kingdom
1 review
2 helpful votes 2 helpful votes
“hotel nightmare”
1 of 5 stars Reviewed 4 weeks ago

i have just returned from my 2 week stay in the elounda princess hotel. the hotel is a disgrace. when i arrived at 1.30am i was told that i was not booked in until the following day.i was told to come back at 6am and a room would be ready for me.it wsnn't ready until 8.10.i had to spend the night on a seat in the village square from 1am till 6am.when i got a room at 8.10am i was told it would only be for 3 hours and then i would have to move to another room. this second room was unsatisfactory--dirty,cracked tiles,no soap. no coat hangers, no glass. mext day i moved toa third room.slightly betterbut still didn't have soap etc. there was one socket (thers was another high up on the wall which i assumed was for a television).there was no phone,no airconditioning(although there were holes in a compartment which suggest they had thought about putting in)and of course no television.i was 3 days before i got soap and coathangers and even then i had to go down several flights to collect them myself.there wasn't a lift.i had to over 60 steps from my room to the restaurant.there were over 120 steps to get to the pool--but you would not want to as the water was green and pool bar had one font and very little else. i could go on.

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  • Stayed August 2014, traveled solo
    • 3 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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9 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room Tips
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  • French first
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English first
Iráklion, Iraklion, Greece
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 20, 2014

the hotel is vey nice in a very good location .I had a sea view room and facinf the spinalog island.
The sercice was vey good the staf with a big smile and always availlable.
The hotel is renovated as it was closed for many years but the new owner did a lot of work to make it run.

  • Stayed August 2014, traveled solo
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edinburgh
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
18 helpful votes 18 helpful votes
1 of 5 stars Reviewed October 3, 2013

This was our alternative accommodation provided by Elounda Residence! Arriving on our first night of our holiday,having travelled for over 20 hours!
It broke every Health and Safety issue relating to safe accommodation and you can see from the photos quite disgusting.

  • Stayed September 2013, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Elounda Princess

Address: Elounda Agios Nikolaos, Elounda, Crete 72053, Greece
Location: Greece > Crete > Lassithi Prefecture > Elounda
Amenities:
Bar / Lounge Restaurant Shuttle Bus service Swimming Pool
Hotel Style:
Ranked #28 of 36 Hotels in Elounda
Price Range (Based on Average Rates): $
Hotel Class:3 star — Elounda Princess 3*
Number of rooms: 120
Also Known As:
Elounda Princess Crete

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