We asked for a balcony room but were told it may not be possible, so we ended up in a terrace block below the swimming pool. This had a very restricted view with the sea only being glimpsed here and there. The bed was on a wooden plinth only about 20 cms off the floor and was extremely hard. The electricity was worked by a key, therefore when we went out the fridge which was on the same circuit was turned off, so we never had cold drinks. The room lacked clothes storage space with only two small drawers and one shelf in the wardrobe. This shelf housed the safe which if you wanted to use it was charged at 2 euros a day. The usable room space of 2.40 meters x 1.60 meters was hindered by a large box low table of approx 80cms x 80cms so we were for ever dodging around this.
There was plenty of choice at the buffet for dinner but nothing was labelled, also food that was supposed to be hot was never more than warm. The burners or heat lamps they use are either inefficient or food is cooked and left too long before being placed on the buffet table. From past comments we were never aware that there is an a la carte menu. Dining room staff are overstretched but extremely pleasant, especially our waitress Risanthia.
It is stated that it is 1km to town, maybe this is to the first shop but to the actual centre where buses stop it is actually 3.4kms by the road in a car. It is possible to walk down the lane which will make it marginally shorter but this is unlight and not where I would like to walk at night.
The pool area is extremely well landscaped and pleasantly set out with outside dining area as well as the bar, but I would rather choose hot food and a comfortable room and bed.
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- Also Known As:
- Elounda Palm Hotel Crete