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“already looking forward to next year” 5 of 5 stars
Review of Aquila Elounda Village Hotel

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Aquila Elounda Village Hotel
5.0 of 5 Resort   |   P.O. Box 16, Elounda, Crete 72053, Greece   |  
Hotel amenities
Ranked #6 of 36 Hotels in Elounda
cambs
Contributor
18 reviews 18 reviews
6 hotel reviews
Reviews in 2 cities Reviews in 2 cities
16 helpful votes 16 helpful votes
“already looking forward to next year”
5 of 5 stars Reviewed June 4, 2011

our 3rd year running & as we walked into reception the staff welcomed us like old friends, everything was just as we remembered it to be which is exactly why we return every year. the rooms are spacious & kept spotlessly clean by the fantastic team of cleaning ladies & along with the grounds which are beautifully landscaped it makes a terrific setting for a holiday. we stayed half board as with previous years, the breakfast selection is fantastic & guaranteed to fill you up with it's varied selection, evening meals on the other hand could do with an improvement, the selection seems to have remained the same for the past few years & for a 5 star hotel it's disappointing to see spaghetti bolognase, pizza & mini beef burgers among the options served up, i struggled some nights to find anything, fish lovers are well provided for but anything else revolved around spaghetti, burgers & an odd bit of pork.....plus, evening meals are still a source of stress due to most people acting like they've never eaten before, others jumping the queue or just dawdling about whilst trying to make their mind up what to eat !!.
our return next year is assured, we love the place but in future we'll stay for breakfast only, leaving the remaining day free to explore or try eating elsewhere at a time we want to eat as opposed to the regimental evening chaos back at the hotel.
ALL staff are faultless, the rooms, grounds, pools & beach are top quality....we're already looking forward to next year.

  • Stayed May 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Loughborough, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed June 1, 2011

It was our first visit to Greece and what a trip. It was my wife's 60th birthday treat. The Aquila Elunda Village hotel caters for all class of couple, old and young - but not for families. Strangely we saw few families with young children whilst travelling around the island.
Coop travel booked our flights from East Midland airport with Thomson Airways, the half board accommodation with the hotel and transfers with Holiday Transfers. The latter was a big mistake as it took 2.5hrs to get to our resort, with drop off's all across the island. We got to see parts that we would otherwise never (or wish to) visit. Next time we'll book everything with Thomson's!
Arriving at the hotel reception we we're greeted with a glass of champagne - a much welcome drink after long journey. The staff could not be more helpful.
We stayed in a bungalow with a sea view, as requested. We were transported to our room but electric buggy where we found bottle of wine and bowl fruit waiting for us. The holiday had just begun...
Our first meal at the restaurant was alfresco with the night sky full of stars. Then we looked at the wine list. Wine starting at 20 Euros and a bottle of water at 4.5 Euros. There was a fabulous choice of starters, cold dishes and sweets with fresh fruit but the hot dishes were another matter. I don't know how anyone can spoil a decent joint be it beef, lamb or pork. Vegetables were in many cases overcooked and over seasoned. I like fish and I'm not a fussy eater but calamari was like leather and muscles were warm and tough. Other fish dishes were so salty they became inedible. For a 4/5 star hotel this is not acceptable.
We did not take advantage of other facilities they had on offer like the spa and water sports. At 65 Euros for a jet ski for 15mins it was outside my budget. A ham sandwich at the pool cafe was 7.5 Euros. Too pricey and hence few people took advantage of these.
The resort had its own beach with sun loungers - enough for the whole hotel. On the last day everyone was occupied! The hotel supplied beach towels and a carry bag.
During our stay there were a number of delegations (students) from different countries being shown around the hotel resort.
Out and about we visited a number of excavations and historical sites. Knossos was a big disappointment having been to Latos near Krista. A boat trip to Spinalogka (read the book by Victoria Hislop, called The Island) is recommended. Agios Nikolaos is a bustling town, go once - its enough!
Returning back to the hotel/resort we a had a cake and flowers delivered to our room on my wife's birthday. In the evening we attended a Greek show with dancers arranged (at a cost) by the hotel. It was poorly attended, but most enjoyable, apart from the hot dished we were fed.
Overall we had a great time and would definitely return. But having fallen in love with the Cretins would like to try the West next time.

  • Stayed May 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Manchester, United Kingdom
1 review
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 21, 2011

my sister and i spent a week here at the beginning of May. The hotel is about 40 mins walk from the town of ELounda and although we were told there was a free bus to the town it only runs in high season - so not in May! a taxi costs 7 euros each way. the hotel is very quiet, mostly couples and many guests in their 60s though this might be because it was early in the season. would suit honeymooners - a very relaxing and stunning setting. great views, beautiful planting, a real oasis.
The only real complaint we had was that bottles of wine and water ordered at dinner couldnt be kept for future evenings if not drunk at that particular meal. most 5 star hotels i have been to store your wine for the following evening. At around 20 euros for the cheapest local wine and over 4 for a bottle of water the hotel would sell more if it did this - as a result most people didnt drink wine at dinner. cocktails cost around 10 euros so our drinks bill mounted up over the week on half board.
the staff were truly outstanding. nothing was too much trouble and even the gardeners were friendly and called hello as you walked by. the staff here are the best i have ever expereinced anywhere in the world. not sure if this is typical of Crete but certainly we also found all the locals helpful and friendly.
the hotel setting has water and iffinity pools everywhere which is beautiful though misleading - dont expect to do any serious swimming - you cant really achieve much distance in even the largest of the pools - and two are really just plunge pools. the beach has been created by a man made pontoon but though very small is fine and wasn't in the least busy. you can swim in the sea easily - and even though it was freezing - some did!
the buffet was a bit limited and after a week we got a little tired of seeing the same thing - i didnt feel this was really 5* rating. lunch at the hotel was reasonably priced. we were told we could swap and have lunch instead of dinner (half-board)- the draw back was that you only had 12euros allowance which meant you were pretty limited as even a burger was around that price!
the hotel provides a selection of pillows including a memory foam one which was great - the beds are comfy and rooms pretty well have everything you need including wine and fruit on arrival which was nice.
you can play tennis at a neighboring hotel and the spa facilities are limited and very expensive. the gym is tiny and has no natural light. if you want to read, relax and sleep well - this is for you! our niggles were seriously outweighed by the environment and the staff - just wish they would spend a bit more thought on food and drink - if they got that right it would be perfection!

Room Tip: ask for a room with afternoon sun - not many have!
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  • Stayed May 2011
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wales g.b
Contributor
19 reviews 19 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed May 17, 2011

This is a fabulous hotel, with friendly helpful staff. Our bungalow was exceptional. The food is average/good and varied, meat poor, salads excellent. Slightly regimental feel to hotel around meal times, but in no way detracts from the effort put in by chef to supply good choice and freshness of produce. We would recommend hiring a car and Eagle are the cheapest, available in Elounda. We would have saved £70 but we booked through Thompsons who have National car hire at hotel. Best local supermarket for wine, tea, milk is on the entrance to Elounda itself right hand side going in, big red Supermarket sign above. Stock up as only first cuppa in room is complimentary and soft and alcoholic drinks are pricey. Wine in hotel to be expected really at 19 Euro Sauvignon Blanc. Water and coke available in shop in hotel, the lady in shop is an absolute joy and it's not too pricey at all. Water sports available at a price £45 Euros upwards.
Elounda has some great places to eat and a few nice shops, Aghios Nic is very cosmopolitan but geared towards cruise liners.
There was no evening entertainment and it is not an adults only hotel, there were lots of children.
Overall a great place to go if you want a weeks rest with good and plentiful food in lovely grounds. There is an abandoned building site right next door but somehow you don't notice it.
Little things like wine by the caraff (which is available everywhere else) and unlimited complimentary tea/coffee in room would improve experience, after all the milk and sugar is free and unlimited on request. It doesn't make sense because I am sure people would spend more and little niggles like this just irritate.
Plaka is beautiful, lovely for a meal Shirley Valentine style. With Spinalonga in background it's extremely atmospheric, white pebble beach and blue all round, Fab!.
We would recommend this hotel with some reservations.

Room Tip: Ask for sea view bungalow
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  • Stayed May 2011, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stockport, United Kingdom
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed May 10, 2011

Just returned from a very enjoyable week at this lovely hotel. Service with a smile - all the staff very helpful and polite. Fabulous view of elounda from our room in the main part of the hotel. A fair way out of elounda (about 3K) a leisurely 40 min walk - or 7 euros in a taxi. Room very spacious (superior sea view). Spotlessly clean and very comfortable - huge bed and even a choice of pillows from the pillow menu.Other rooms were in the grounds which also looked very nice.
Very pleasant gardens and layout. Numerous steps down to the beach so not suitable for the less mobile. Lovely infinity pool - nice jetty and small beach with sunbeds. Watersports payable locally. Buffet breakfast/evening meal - very good choice from hot and cold buffet. Fab desserts!! The only problem was the drinks were expensive but suppose you are paying 5 star prices. If you are not a drinker though which we aren't it probably won't be a problem. We do like wine with our meal though and at 19 euros for the house wine we found this a little steep! Apart from that everything else was wonderful. Must mention the little island of Spinalonga - which was a leper colony until 1957. Well worth a visit - 10 euros return on the little boat from the harbour. I also read the book 'the island' by Victoria Hislop - a great read while you are there all about a family affected by leprosy.

Room Tip: Book a sea view (supplement applies)
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  • Stayed May 2011, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Belfast, United Kingdom
Senior Contributor
35 reviews 35 reviews
15 hotel reviews
Reviews in 17 cities Reviews in 17 cities
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed April 13, 2011

When we arrived we were informed that our room had been upgraded and escorted there by a very friendly hotel porter. Our room was fantastic and the hotel had provided a lovely light meal in our room as we arrived late in the evening.
The next morning we woke to a breathtaking view of the sea and surrounding hills. We spent most days on the hotels private beach. The beach was very clean and the guy that was incharge of hotel water sports was really on top of keeping the beach that way. The hotel also provided beach towels which was very convenient.
Food in the hotel was very varied and would suit anyone's needs. However, it would have been nice to have more Greek dishes on the menu. The restaurant could become crowded at meals times and other guests had a habit of stealing others allocated tables! On the whole the caterings was good.
The bar/lounge area was very Romantic for drinks in the evening and the service was superb. We would definitely recommend the Raki!
We did travel into Elounda village some evenings and would highly recommend Poulis Restaurant for traditional Greek food and Cafe Del Mare for cocktails. We would also recommend a trip to Spinalonga but do opt for a boat trip with a tour guide (and bring along the book The Island by Victoria Hislop as a holiday read).
Overall, a fabulous holiday staying in a top quality hotel near a lovely romantic village.

  • Stayed May 2010, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nottingham, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 20, 2011

We stayed here for our Honeymoon in July 2010. As soon as we pulled up to the front entrance we were gobsmacked. The entrance was beautiful and we were greeted with a glass of champagne. We were then whisked off to our room on a golf buggy! Room was really spacious, cool, but light and airy and balcony was large and bathed in sun most of the late afternoon and evening. Bathroom was again huge and well stocked with toiletries. Bottle of champagne in room was a lovely touch as well as the standard honey and nuts, fruit and local wine. Breakfast in the main restaurant was always plentiful and very tasty. Appreciated the local produce and tradition food on offer alongside worldwide classics - As was evening meals. Drinks were expensive in the hotel, but the cocktails were expertly made. We tended just to order mineral water at dinner - be care though, if you don't specify which you want, they'll give you the most expensive one! Pool area was always clean and we never struggled to find a sun lounger. Pool table and table tennis free to use. Shop onsite expensive but good for essentials. Next nearest shop was about a 15 min walk away. We managed it fine - it was 35 degrees so we took plenty of water and took our time but it was worth it for the views over the bay and the cheaper beer!! Definitely also worth a walk to Elounda town centre too if you can manage it. Takes about 45mins. Beautiful beach and sea food restaurants. Overall amazing holiday with beautiful resort, hotel and scenery. Would definitely stay again.

  • Stayed July 2010, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Aquila Elounda Village Hotel

Address: P.O. Box 16, Elounda, Crete 72053, Greece
Location: Greece > Crete > Lassithi Prefecture > Elounda
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#1 On the Beach Hotel in Elounda
#2 Spa Hotel in Elounda
#2 Top resorts Hotel in Elounda
#2 Luxury Hotel in Elounda
#4 Romantic Hotel in Elounda
#11 Family Hotel in Elounda
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Aquila Elounda Village Hotel 5*
Number of rooms: 208
Official Description (provided by the hotel):
The Aquila Elounda Village ELOUNDA in Elounda, an exclusive couples and adults only Hotel, for those who seek privacy as long as luxury, set amongst beautiful gardens and magnificent view of the Mirabello bay. ... more   less 
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Also Known As:
Aquila Hotel Elounda
Aquila Elounda Village Hotel Crete

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