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“Beautiful hotel” 5 of 5 stars
Review of Hotel Stefan Village

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Hotel Stefan Village
Agia Marina, Chania Town, Crete 731 00, Greece   |  
Hotel amenities
Ranked #14 of 115 hotels in Chania Town
Ystad, Sweden
Contributor
18 reviews 18 reviews
8 hotel reviews
Reviews in 13 cities Reviews in 13 cities
6 helpful votes 6 helpful votes
“Beautiful hotel”
5 of 5 stars Reviewed October 3, 2013

Can really recommend Stefan Village - perfect for families with smaller children.
It is very well maintained, clean and tidy - typical Mediterranean plants are climbing buildings and planted in the garden. Facilities for kids are just fantastic, very nice playground and a 'playhotel' area that is good fun. All in all very cozy atmosphere and very friendly staff. Did not dine at hotel so can't say anything about the food more than the breakfast that was kind of average. The area and beach around Agia marina is perhaps not the best in Crete but Platanias is in walking distance and has more to offer.

  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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143 people have reviewed this hotel

Traveler rating
    90
    42
    8
    3
    0
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • Danish first
  • English first
  • Norwegian first
  • Swedish first
  • Any
English first
Skien, Norway
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 3, 2013

We had two really good weeks at this hotel. We were two adult and two children aged three and 10 months. They really enjoy. It was very cozy staff at the hotel who smiled and chatted with us. It was good food in the Restaurant with very good service.
The hotel was very child friendly. Very clean and nice.
This hotel is recommended.

  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Garsås, Dalarnas Län, Sweden
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 3, 2013

We spent a wonderful week at this hotel. Very nice environment, neat and clean and cozy! Several areas for children to enjoy. Friendly and attentive staff. Excellent breakfast. Close to shopping and beach, you walk easily to both Agia Marina and Platanias.

  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bjuv, Sweden
1 review
4 of 5 stars Reviewed September 24, 2013

An excellent resort stress relief from everyday life with good food and service.
Great location close to both the beach and shopping. A walk before breakfast is that's recommended when the surroundings are pleasant and easy to walk in, also the breakfast tastes much better.






.

Room Tip: Main pillows were too hard and enlarge. Should existed choice.
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  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed September 20, 2013

Very friendly staff, espesially those working in the restaurant. Always very clean and tidy and the hotel has a really good atmosphere. The food in the restaurant was very good and continuesly served food at better quality than most of the other beach-restaurants in Agia Marina (but the pizza could be improved, cut back on the cheese and bake at a higher temp. Crisp is good :))

Absolutely a very pleasant stay, and very nice for a family with small children.

Room Tip: We had a really nice view of the pool. Recomended!
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  • Stayed September 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephan F, Manager at Hotel Stefan Village, responded to this review, September 23, 2013
Dear Guest,

Thank you for your feedback following your stay at Stefan Village.

We were very pleased to know that our staff, our facilities and services met most of your needs.

We have already informed the chef of our restaurant about your comment and constructive suggestions regarding the pizza preparation improvement .

Before closing , we kindly note that we shall enhance our efforts for continuous upgrade of the services and facilities in order to achieve the optimum, and we will look forward to welcoming you back.

Yours respectfully,

Stephanos Fantridakis
General Manager

STEFAN VILLAGE HOTEL
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Levanger, Nord-Trondelag, Norway
1 review
5 of 5 stars Reviewed September 18, 2013

Good service, nice sorroundings, clean and spacey rooms, many activities for children suchs as playgrounds (both indoors and outdoors), 4 different pools of which 2 of them are very childfriendly. Good breakfast and good food in the resturant. After being 10 times in Greece this is the best hotel I`ve been at and several of the others costed far more. Included aircondition is very good, actually I have had to pay extra for this everywhere else, even in much more expensive hotels. The only negative things are that it`s impossible to get the bedrooms dark in the night. Better curtains would have been a good investment.

Room Tip: Due to lack of elevators, if you travel with small children and need a stroller, choose the groundfl...
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  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephan F, Manager at Hotel Stefan Village, responded to this review, September 23, 2013
Dear Guest,

Thank you for your feedback following your stay at Stefan Village.

We were very pleased to know that our staff, our facilities and services, and particularly our A la Carte Restaurant, successfully met most of your needs.

In addition, we have already taken into account your fair comment regarding the curtains in the particular room, and we ensure you that we shall replace them properly in order to offer a relaxing sleep for the guest.

Before closing, we kindly note that we shall enhance our efforts for continuous upgrade of the services and facilities in order to achieve the optimum, and we will look forward to welcoming you back.

Yours respectfully,

Stephanos Fantridakis
General Manager

STEFAN VILLAGE HOTEL
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oslo, Norway
Contributor
15 reviews 15 reviews
9 hotel reviews
Reviews in 7 cities Reviews in 7 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed September 17, 2013

Most friendly and helpful staff. Spacious room, we had a flat with only one room, but it was big and bright. Bathroom also spacious, shower very good. Nice pool area, with bar and restaurant. Good internet access by the poolarea and reception area at no axtra charge.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Hotel Stefan Village

Also Known As:
Hotel Stefan Village Chania, Crete
Address: Agia Marina, Chania Town, Crete 731 00, Greece
Location: Greece > Crete > Chania Prefecture > Chania Town
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Style:
#5 Family Hotel in Chania Town
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