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“stay on the back side” 4 of 5 stars
Review of Doma Hotel

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Doma Hotel
4.0 of 5 Small Hotel   |   124 Venizelou Str, Chania Town, Crete 73133, Greece   |  
Hotel amenities
Ranked #25 of 71 Chania Town B&B and Inns
Milan, Italy
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
Reviews in 15 cities Reviews in 15 cities
14 helpful votes 14 helpful votes
“stay on the back side”
4 of 5 stars Reviewed August 20, 2013

It's on a busy road and if you get a sea view room, you'll get traffic noise too. I couldn't sleep the first night so I asked for a room on the back and it was a lot better, I could hear just the cicadas. The hotel is great and the staff nice and helpful and really do their best to satisfy guests.

Room Tip: Rooms on the back have no traffic noise.
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  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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94 reviews from our community

Traveler rating
    34
    41
    12
    2
    5
See reviews for
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59
4
Business
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
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English first
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 17, 2013 via mobile

It's a charming "oldy" hotel with a fantastic view and a good location (not too far but not too near from the crazy port).
The room are fine but a bit noisy to my taste. The service is variable. Reception staff is good and give great advices on where to go to escape the crowd. The service at the breakfast is average not to say almost rude.
Overall it's a good place but I cannot help feeling it was too expensive for what we got.

  • Stayed August 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ghent, Belgium
Senior Contributor
35 reviews 35 reviews
17 hotel reviews
Reviews in 21 cities Reviews in 21 cities
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed July 30, 2013

We spent here 3 nights mid July as a base to visit the west of the island. The place is a boutique hotel that formely was the british consulate. So, it is fully packed with historical pictures and stuff. Maybe recommended for a bit older people that might be able to enjoy it more than us. In genera a good place and a friendly welcoming and assistence troughtout the whole staying. The breakfast was OK but some food was clearly not freshly prepared, though it was not bad. Th hotel has no parking so you have to look for it if you go there by car (90% of Crete visitors I believe) but we never had problems finsing it.

  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Falkirk, United Kingdom
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed July 14, 2013 via mobile

Spent a night at the Doma while on holiday in Crete. We had a lovely room - more like a suite with seating area, separate sleeping area and lovely spacious shower room. And balcony overlooking the bay with great views of the sunset. A little bit out of the hub of the old town and a fairly busy road going by but would not hesitate to recommend. Arrived very hot and bothered and was greeted by glass of cold cranberry juice. So welcome!

Stayed July 2013, traveled as a couple
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Nicosia, Cyprus
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 28, 2013

This hotel has a vintage tone, and lots of character. The personnel was helpful and cheerful. The breakfast was amazing, with traditional home made tastes. Great view from our room. Great location, easy parking! Can't wait to visit again :)

Room Tip: if you want a room with view the trade-off is the traffic/noise but in the night it is quiet
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  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Top Contributor
52 reviews 52 reviews
37 hotel reviews
Reviews in 36 cities Reviews in 36 cities
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed June 2, 2013

We stayed at Doma in May 2013 as it received such a good rating from Lonely Planet. It is a lovely old building with lots of character. The rooms are a reasonable size and are quite comfortable. Even though we were at the front of the building, the double glazing cut out much of the noise from the constant traffic. The breakfast room is lovely - an old room adorned with old photographs and old implements - with a view of the sea. The breakfast selection is good.
Reception staff are very friendly and helpful. Don't use the lift, someone got stuck in it the night we stayed and the fire brigade had to be called.
We enjoyed staying here. Was it good value? Hard to say. We paid 80 euros and the next night stayed at a brand new hotel in Kissamos for 35 euros. I believe Chania is much more touristy than Kissamos, although it's a big difference in price.

Room Tip: If you have a room with a view of the sea, you will get a little bit of traffic noise (even with the...
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  • Stayed May 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Athens, Greece
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed May 23, 2013

First, let me just say that I have never written a bad review on tripadvisor. My husband and I have been on a 2 week vacation where we have been hopping hotels every night and this is the only hotel I have ever had a problem with. Bottom line, this hotel was overpriced. The blankets were wool and itchy, and the beds were very low to the ground. It felt very muggy and dusty in the room. The staff was really nice and friendly and good except for the owner. We spoke to the owner as a result of our displeasure with horrible stay in which we only got 4 hours of sleep (12-2 am then 7-9 am). This very poor sleep quality was the direct result of the previously mentioned nature of the bed and rooms. The owner was unconcerned by our descriptions, stating that it was "our problem" and not anything to do with the hotel. She was openly incredulous, wondering why if we were dissatisfied with the room why we didn't notify the front desk staff. We tried to explain the fact that we were making the best of it at first, and that when we finally couldn't get back to sleep, it was already after 2 in the morning. For a 4 star hotel, we shouldn't have to go room hopping in the middle of the night with all the luggage that one has from a 2 week vacation. Beyond that, clearly it was not just "our problem" given that we did not have those difficulties in any of the other 13 hotels we stayed over the vacation. Finally, after arguing with us for 20 minutes she said it was our problem not her problem and there was nothing she could do. I'm in the service industry and to me that is very unacceptable to be treating your customer that way.

  • Stayed May 2013, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Doma Hotel

Address: 124 Venizelou Str, Chania Town, Crete 73133, Greece
Location: Greece > Crete > Chania Prefecture > Chania Town
Amenities:
Bar / Lounge Children Activities ( Kid / Family Friendly ) Room Service Shuttle Bus service Airport Transportation
Hotel Style:
Ranked #25 of 71 B&Bs / Inns in Chania Town
Price Range (Based on Average Rates): $
Hotel Class:4 star — Doma Hotel 4*
Number of rooms: 23
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Also Known As:
Doma Hotel Chania, Crete

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