From the moment we walked through the front door the reception staff looked down their nose & was most unfriendly. They were not helpful to find dining outside of the hotel. They claimed to not have a map of the town or port area or to know anything about it. It is probably the main feature of this delightful town & the hotel reception doesn't know anything about it - something is missing here - hospitality. When i showed the man at reception a travel book & inquired about shops we was completely useless. He wouldn't even phone the shop to get directions. We changed hotels & were delighted with the friendly staff at another hotel. The facility at Samaria was fine but the terrible service overshadowed everything else. I would never visit this establishment again.
- Official Description (provided by the hotel):
- The Samaria Hotel has re-opened in November 2013 after a 12-month major refurbishment and has been turned to a Superior 4-star hotel, conveniently located at the center of Chania, within minutes walk from the Old Town and the Venetian Port. It is an ideal choice for both, business and leisure, offering quality accommodation, excellent facilities and friendly efficient service. Museums, Restaurants, bars, shops and entertainment are well within walking distance. Guest rooms are tastefully decorated to a contemporary style featuring hardwood floors, marble bathrooms with powerful rainshowers, fully flexible individually controlled air-conditioning, COCO-MAT Eco bed systems with feather toppers, fine cotton linen, large smart HD TV with internet connection and a wide range of satellite channels, direct-dial telephone, wired as well as wireless high-speed internet access (Wi-Fi), mini-bar, hair-dryer, laptop-size safebox, working desk and excellent sound insulation. Superior rooms additionally provide sitting area with a comfortable sofa, larger bathrooms, electric curtains, Nespresso coffee maker, luxury bath amenities, iron & ironing board, bathrobes and turn-down service. Executive suites provide separate sitting area with working desk and a second TV set, luxury marble bathroom with chromotherapy shower and marble bathtub, Nespresso coffee maker and all superior rooms facilities and services. The hotel's other facilities include a bar-cafeteria, an a-la-carte restaurant serving Mediterranean and local cuisine, an outdoor swimming pool, a well-equipped fitness center, daylight conference and meeting facilities, a business center, secretarial services and a private car park. High-speed wireless internet connection is available throughout the hotel at no extra charge while meeting rooms as well as guest rooms provide also wired internet connection. ... more less
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- Also Known As:
- Samaria Hotel Chania, Crete