Avoid this hotel, the price might be appealing but, I am 100% sure you will regret booking this hotel as soon as you enter the reception or what's more, attempt to only just confirm your reservation by phone and you will realise what sort of people run this hotel.
This is what happened to us, I was looking on a website called VENERE.COM. We called the hotel to confirm that they had rooms available as it was showing that they had plenty however we wanted to be sure before booking. When we called the hotel, the rudest person I've come across with answered the phone and say that they didn't have rooms available although online was showing they had, the receptionist didn't give us time to speak, he hanged up the phone on us.
Although we had this horrible experience over the phone we decided to take the risk and go ahead with the booking as the hotel's location was rather convenient for us. After booking we phoned the hotel again and the same person answered it, we kindly asked them if we could provide our reservation number so that we could confirm the booking. He didn't let us speak once again thus he didn't take the reservation number and consequently we had to call the website so that they could confirm the booking. I spent 7£ on the phone call for the website to resolve the issue. After awaiting on the line for 8 minutes the agent could confirm the booking.
When we arrived at the hotel , there were two elderly men at the reception who didn't even bother to acknowledge us. We approached the reception desk and had to say excuse me a couple of times till the receptionist replied. It was very intimidating, my friends wanted to leave at that moment.
We booked B&B and they said there wasn't breakfast included. We had to ask them to double check that for us as they said it wasn't.
We entered the room and we had to step back due to the smell (absolutely unbearable, a combination of unire and humidity). We immediately opened the window to ventilate the room. Then we questioned to ourselves whether to stay or leave. Unfortunately, we had no choice due to financial reasons, we stayed.
In the bathroom they had tiles missing, not even shower curtain so the floor was continuously soaked. The Internet hardly worked, kept dropping. The sheets weren't properly clean nor the blanket. The floor was full of black stains. Awful! we didn't want to touch anything as everything seemed dirty and sticky.
I will never come back and it was a disgusting experience.
I didn't have the breakfast as the restaurant didn't look very clean either.
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- Also Known As:
- Claridge Hotel Athens