Athens Backpackers is living off past glory and awards, but really needs to lift its game.
Start off with some positives: it's very well located, was clean, and the staff were helpful.
However, the negatives are many and really are simple things that are basics for any good hostel:
The beds in the dorms are camp-bed style that are low to the ground and creaky. Furthermore, the mattresses are covered in plastic and make noise all night whenever anyone moves. Plus you had to make your own beds.
There are not enough lockers in each room - four beds in room, but only three lockers.
Each bed does not have a reading light. There was one moveable lamp in each room, so three people miss out. However not everyone can use the light as each bed does not have access to a PowerPoint.
You have to pay for secure luggage storage. Otherwise it's in a wide open room. I can understand paying for a locker, but to not even lock the luggage storage room is poor form.
The shared bathrooms were few and far between. A single joint toilet/shower room on our floor.
Breakfast was very poor. We had it at both the backpackers and at the Studio/Fish cafe. Having to pay extra for orange juice or even the slighest bit of additional food other than the small portion of cold food you get is poor form. Plus there were often large lines and waits as the staff were thin on the ground.
When we stayed in the Studio Apartments (we stayed in dorms and apartments), there was no shampoo or soap provided.
In the backpackers, despite advertising on the website and all over the hostel, both the basement and rooftop bars were closed. Furthermore, there was a lack of any decent common rooms.
While all these issues could be forgiven on their own, together they make up for a really basic hostel. Considering the premium prices Athens Backpackers charge, it simply isn't acceptable. There are many less expensive options who have the basics right.
Athens Backpackers really is living off past glory (all their awards for best hostel) and it's location. It needs to smarten up and get the basics that every other good hostel does right, otherwise there will be more and more bad reviews.
- Official Description (provided by the hotel):
- Lonely Planet 2012 says "Athens Backpackers has fast become the hostel of choice for visitors, thanks to its excellent facilities and unbeatable location." In Your Pocket March 2012 says "A never-to-be-forgotten experience, people adore this non-smoking, English speaking joint - great opportunity to meet free-style travellers like you"Free WiFi all day, everyday, everywhereAthens' famous Australian-owned and run hostel, right in the heart of classical Athens, an up-market area (98% rated best location) that is safe, central and door-to-door from the airport by metro. You'll have an amazing time at AB's, there is always something on from Quiz nights, Karaoke Nights, Twice weekly LIVE music, Walking tours and Happy Hour 7 days a week.* No hidden charges (no penalties for using credit cards) free breakfast, free tea and coffee all day and luggage storage.* ... more less
- Reservation Options:
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- Also Known As:
- Athens Backpackers Hotel Athens