We were given a double room on the 5th floor. No elevator. Had to walk up stairs with heavy luggages by ourselves. And, we didn't know why there were no lights in the corridor on our floor.
The bathroom inside the room was not clean. There was a big window near the bathing place WITHOUT any curtains. It made greet someone outside when bathing POSSIBLE (orz)
The worst thing was NO hot water at all!! The staff just told us to wait but there was NO hot water whole night and the other day. We were so disappointed and asked for refund, because we were promised hot water but there wasn't a single drop. The staff said, the hot water was only worth 1% of the room rate, if we wanted refund, he would return 0.55 euro... WHAT A MARVELOUS THEORY!!
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