We stayed at this hotel 3 different times during our 6 week trip in Greece. The first two times were pleasant and our room with a private bathroom (room 46) was in okay condition and had a wonderful view from the balcony. However, our third stay was a different story. We arrived late in the evening and had a reservation for 2 nights in a room with a private bathroom. It wasn't until we arrived that they told us that the room would not be available for that evening, but MIGHT be available the following evening. An email or a phone call would have been appropriate, but I can live with this. She said they would shave a few euros off our bill since they would be putting us in a room that has a shared bathroom. A few euros? Wow, thanks! The big "wow" though was how much different this room was compared to the room we had on our previous two stays. I can deal without having a private bathroom, but the severe water damage and mold growing up the wall is unacceptable and it's a health hazard as well. Also, there was no balcony for this room and the view was disgusting. This is how you treat repeat guests??? But we saved a couple euros, or so we thought.....This hotel collects your money upfront upon check-in, so, since they were unsure of the final cost of our stay since they weren't sure if we would get the room we originally booked for the final night, they took my passport instead and said I would pay upon check-out. We went to the rooftop with our own beer to drink it off, but the bartender told us we could only purchase beer from the rooftop bar if we wanted to drink on the rooftop. We would have been on our own balcony one floor below enjoying our own beer and the same view if it wasn't for the hostel screwing up our reservation. They screw up our reservation, put us in a deplorable room, and then tell us we need to buy their beer to enjoy the rooftop. Seriously?
So, after the first night in a squalid room that should not even be rented out to a dog, we had to lug our heavy bags down the stairs and leave them unsecured at the reception and then re-check-in to the room we originally booked but weren't even sure if we were going to even get until we arrived back at the hostel after our day out in Athens. The room was available and the night went without incident. The morning of our departure, we spent 14 euros for the metro and headed to the airport. After a few stops, I realized that they forgot to give me back my passport. Having no other option than to jump out of the metro and catch a cab back to the hostel and then to the airport, this cost me an additional 40 euros. This is all because this hostel screwed up our reservation and held my passport because they were unsure of the final cost. In retrospect, I should have just paid the price for what it would have cost had we got the room we reserved both nights, for the few euros they shaved off the price for a night in a wretched room ended up costing me 40 euros. Definitely not staying here again. What a joke! The staff needs to get their act together and the owner needs to open his eyes and fix the place.
- Official Description (provided by the hotel):
- The Pella Inn is situated in the heart of Athens within walking distance from all the historical sights of the city, the famous flea market of Monastiraki square, and the wonderful old town of Athens. You can enjoy an amazing view of the Acropolis directly from your room, and our friendly and helpful staff will make sure you have everything you need during your stay in Athens. The nearest metro station, Monastiraki, is only 200 meters away providing easy access to and from the airport, as well as a direct line to the port of Piraeus. The rooftop bar is perfect for chilling out and meeting other travellers while enjoying an amazing view of the Acropolis and the rest of the city. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, HostelBookers, HostelWorld, Priceline, Tingo, TripOnline SA, BookingOdigeoWL and Hotels.com so you can book your Pella-Inn Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Pella Hotel Athens