I stayed at Athens Imperial the previous week during the Athens Fashion Week. I had great time. The hotel is big with an amazing breakfast the most important is that the subway st. is 10 meters from the hotel. Is the same line that goes to Acropolis and to Syntagma. The room was spacious enough and in the marble bathroom you can play football (is very big compared to other hotels that i stayed before). The reception gave me a very nice room, which was an upgrade of the room that I booked. The staff was really helpfull to everything with me and my friend and in the amazing Atrium Restaurant I ate the best french fries ever! The only thing that I did not like at all was the fact that the roof garden was allready closed for the winter and I didn't have the oportunity to admire the breathtaking view . They have done great job there. I will be back guys...

Stayed there with tour group Oct. 15 & 16 & 23 and found it an extremely hospitable hotel. We have done quite a bit of travelling in the U.S. and in Europe and , let me tell you,this hotel is among the best. The staff were very helpful,even coming outdoors with us and showing us the directions to the metro, ordering taxis for us, taking the time to write us the directions to the new Olympic Stadium. One waiter even went around the corner of the hotel to a little kiosk and brought us back a bottle of coke.
Service in the bar and dining room was excellent - staff were very busy but took the time to smile and greet us every time.
The rooms we had were immaculate (we also stayed there on the last night of our tour and had a different room) The rooms we stayed in were # 556 & 546. The lighting was a bit dull in the bathroom,but hey, how long does one want to stay in the bathroom - I had no problem shaving and drying my hair.
I agree it was not in the best area of Athens but it was close to the metro. We hope tostay there again on our next visit.

I stayed for two night earlier this week, on business.

First impressions were pretty poor. The hotel is in a shabby part of town, at a very busy, dusty, modern road intersection.

The room was OK, but not to 5* standard. The retrofit low-energy lighting was not bright enough, especially in the bathroom. After the first night, they took my wet towels away, but failed to provide replacements.

On the second morning I was awoken early by housekeeping bursting into my room and turning on the lights. Ten minutes later they did it again so I gave in and got up. When I complained, the manager appeared to take it seriously, telling me he was going to "kick some butt" (maybe he thought I was American) but never got back to me. I later discovered that several of my fellow guests had had the same experience.

The breakfast was no better than average, with unpleasant non-fresh orange juice. We ordered some freshly squeezed orange juice which was eventually provided rather grudgingly. I didn't detect a single smile from the staff at any point during breakfast.

Even though it was 25C outside, the much publicized roof terrace was permanently closed during my stay, and so the only way to get fresh air was to stand outside the front door, amongst the traffic.

This was my first visit to Athens, and I thought the city was fantastic. I can't wait to return, but I'll be staying somewhere else. This is a fairly cheap, average hotel which flatters to deceive. If they called it a 3*, visitors would arrive with the right expectations, and would probably leave much happier.

Our stay at this hotel didn't start on the best footing. We had been bumped from the hotel we'd booked into, the Athena Grand - more central and more our style.

In contrast, this is the kind of place I hate to stay - huge, impersonal, unstylish. Throughout the weekend the place was crawling with conference guests, wedding guests, large tour groups - making contacting reception a nightmare. The pool area was closed the one time we wanted to use it - they were setting up for a wedding. This wasn't advertised anywhere, and seems to be typical of big hotels - regular guests are 2nd class citizens.

The reception staff were not great - didn't seem to know much about their job and in one particular case manners. One guy I asked 3 simple questions, and he gave me 3 answers which all proved incorrect, because he couldn't be bothered checking, I guess.

Our carpet was dirty and the fixtures in public areas seemed a bit tatty (e.g. hole in the ceiling with wires dangling out). Bathrooms good, though, nice view (but beware of the many internal rooms if you're booking into this place - a view of the breakfast restaurant!). Internet outrageously expensive (12 euros/hr).

Breakfast buffet was excellent, though.

The location is OK - you can walk to Psiri for dinner, but through some dodgy, smelly streets. The metro's close-by, and on the same line as the Acropolis if you're sightseeing.