We stayed at this hotel for 4 nights at the end of August and got a good sale price online. We flew in from Mykonos and took the subway into the city. It was fairly easy to find from the subway, about at 10 minute walk. The hotel itself is very nice and is very well cared for. The customer service is terrible. The front desk staff is so pretentious, we picked up on it the second we walked in. We struggled to get our luggage through the front door, no one even looked up or offered any sort of assistance. An offer to hold the door open would have been more than enough. There was a blond lady working the front desk that checked us in and she was so snooty it was disgusting. No hello. No welcome to our hotel. No information on how the hotel works and where things were. No offer of information on the city. Nothing. The elevator is one of those old ones that you have to manually open the door. The elevator is right next to the reception desk, there were two men in addition to the blond. No one offered to hold the elevator door so we could get our luggage in. We stayed there for 4 nights, we passed by that front desk at least 4 times per day as we came and went, only ONCE did someone look up and acknowledge us as we passed by. Once. That is terrible customer service. A hotel…a FIVE star hotel…should make its guests feel welcome. This one did not. This one didn’t even come close. That is not 5 star to me. The breakfast was 24 euro per person per day. We did NOT pay for this. That is outrageous. Even in Santorini and Mykonos, the breakfast wasn’t even close to that, and those islands are expensive. There is a supermarket a couple blocks away. We bought yoghurt, fruit, cereal and milk, moved all the snacks out of the way in the fridge in our room and had our own breakfast. The room itself was nice looking, the bed was very comfortable. The patio had 2 doors to block out noise from outside, as the hotel is located on a very busy intersection. It does block out some but it’s still quite loud. The walls are not soundproof, we heard our neighbors arguing no problem. I couldn’t have slept without earplugs. In the bathroom, the water pressure was low and the water would switch from scalding hot to warm and back. The shower curtain didn’t go all the way around the tub so it leaked. We were on the fourth floor and we looked out to an abandoned apartment building. We did go up to the restaurant (open only after 7:30pm) to see the acropolis view this hotel boasts about. It’s not bad but you can only see it from certain parts of the restaurant. I’m not sure how many rooms had an acropolis view, but it couldn’t have been many, the building next to us was just as high and stood between the hotel and the view. As for the gym, we were very unimpressed. It was in the basement with low ceilings. The treadmill was obscenely loud and we feared the belt would snap at any moment. Not a five star gym, that’s for sure. I would never stay here again. I would never recommend this hotel.
- Official Description (provided by the hotel):
- The Athenian Callirhoe Exclusive Hotel is a unique Luxury Boutique Hotel in the heart of Athens City where style and comfort are happily coupled to offer a pleasant stay with the finest accommodation and delightful culinary experiences. ... more less
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- Also Known As:
- Athenian Callirhoe Exclusive Athens
- Athenian Callirhoe Exclusive Hotel