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“Early Tourists” 5 of 5 stars
Review of Hermes Hotel

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Hermes Hotel
2.0 of 5 Hotel   |   19, Apollonos Street | Syntagma/Plaka, Athens 10557, Greece (Plaka)   |  
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FREE BREAKFAST & WI-FI
Ranked #12 of 325 Hotels in Athens
Certificate of Excellence 2014
Edinburgh, United Kingdom
1 review
1 helpful vote 1 helpful vote
“Early Tourists”
5 of 5 stars Reviewed March 1, 2013

Wonderful long weekend in Athens at Hermes Hotel - we received such a warm welcome by very friendly and helpful staff.Loved the offer of further assistance each morning by duty manager who had a natural wish to make sure everyone enjoys their time in Athens. Bedrooms very clean with the most comfortable mattresses and duvets. Breakfast was delicious and plentiful with a selection of hot/cold and greek foods....greek yogurt and honey to die for! A very generous spread of coffee, tea, biscuits and cold water all day in lounge. Not many other tourists around in Feb so we were very obvious in our sleeveless tops and sandals as weather was beautiful but also found locals wrapped up in winter garb only too keen to offer advice and directions to six Scottish lassies trying not to look lost!! Found hotel easily from Syntagma Square metro station, wee quiet street but always felt safe. Hotel staff directed us to a restaurant 2mins away and it was our best Greek meal all weekend.Lounged comfortably in the sunshine at both Hermes and sister hotel Plaka nearby.

Room Tip: high floor was ideal
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  • Stayed February 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dorina S, General Manager at Hermes Hotel, responded to this review, March 4, 2013
Dear Guest,
Thank you for choosing our hotel for your stay in Athens.
We are delighted to read your enthusiastic review.
I am really glad that all six of you had a wonderful stay and experience from Hermes Hotel as well as from our beautiful city.
We are looking forward to seeing again on a future occasion.
My very nest regards you and all your friends.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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928 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (98)
Date | Rating
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English first
Lyme Regis, United Kingdom
Senior Contributor
44 reviews 44 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed February 25, 2013

A great price and situated in central Athens. Loved my stay and the free wifi was a great touch. They were very helpful about getting around Athens, as when I was there, there were local taxi / metro / bus strikes. For a central hotel, it was very easy to sleep with minimal street noise. My one little niggle is that you couldn't get wifi on the roof, and the "view of the acropolis" was rather stretched. The only way you could see the Acropolis was by stretching on tip toes and twisting my neck. But I did love the hotel.

  • Stayed November 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dorina S, General Manager at Hermes Hotel, responded to this review, March 1, 2013
Dear Guest,
Thank you for choosing our hotel for your stay in Athens.
I am pleased that you had a good sleep and that our friendly staff was helpful.
For an exceptional view of the Acropolis we recommend the terrace of our sister hotel Plaka.
We hope to see you again.
Best regards
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Beograd
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 23, 2013

A great hotel. The rooms are really nice and free Wi-Fi is covered in the whole hotel. Breakfast is really good, the staff is more than friendly and the location of the hotel is great so there is no mistake in choosing this hotel.

  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dorina S, General Manager at Hermes Hotel, responded to this review, March 1, 2013
Dear Guest,
Thank you for your kind comments on our property.
As our main goal is to offer to our guests high quality facilities and services, it is great to read that you were satisfied with your stay.
Thank you once more.
Kind regards
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Redondo Beach, California
Top Contributor
68 reviews 68 reviews
14 hotel reviews
Reviews in 17 cities Reviews in 17 cities
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed February 23, 2013

A beautifully maintained family run hotel, sister of Plaka Hotel with a view of theAcropolis and the Parthenon...to die for! From Hermes you get a glimpse of the Acropolis wall from the rooftop. Three blocks from the main streets of Plaka with many good restaurants. Came for business and pleasure and had a room on the fifth floor with great comfortable duvet beds, safe in the closet, TV, a balcony with plants, table and chair. However I did not enjoy it, as Athens had an unusually rainy spell, making the international news, with thunder and lightning, making the street of Syntagma impossible to walk for few hours. Then it cleared and this is the famous sun of Athens after the storm.
Breakfast buffet every morning with whatever kind of coffee you want, plus coffee and cookies available all day in the lounge next the reception area. Comfortable sofas and lounge chairs as well as an Internet corner free of charge as is the WiFi all over the hotel.
Dorina Stathopoulos every morning stops to visit each table and make sure all is to the client's satisfaction as well help with info about the important sights not to miss in Athens with direction and maps. I have visited many hotels in Athens, however this and Plaka Hotel are the only ones I have seen this kind of service. The reception is also exceptional, staffed with genuine people, truly interested with servicing the clients needs. Stelios, Eva, Tonia, Ilias, Margarita and so many more there around the clock, cannot choose who is the best. Definitely a keeper and I know I will be back every time I am here, or I need to book for clients.
A big thank you to all at Hermes!

Room Tip: All rooms are very good, let the hotel know if you wish two double beds of one king.there are only 4...
See more room tips
  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dorina S, General Manager at Hermes Hotel, responded to this review, March 1, 2013
Dear Stella,
Thank you ever so much for writing a nice review about our hotel staff and our services. I am sure your review will help others to make their choice .
We all send you our best regards and look forward to seeing you on a future trip to Athens.
Best regards
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Melbourne
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 22, 2013

I absolutely LOVED the Hermes Hotel, from the surprise bottle of red wine waiting for me in my room, to the free WIFI, to the helpful staff, the mix of contemporary and traditional in the decor and design, the super warm and comfortable doona and pillow, the Greek corner in the breakfast buffet... the list goes on and on. On my last morning the manager of the hotel introduced herself to guests in the breakfast restaurant. When I mentioned it was my last morning in the hotel, she asked what time was flying and suggested an even later check out for my convenience, then spoke with reception to organise it! I was so impressed with the manager's hands on, personal approach - she was lovely!! I have already been recommending the hotel to friends who are travelling to Greece later this year and will be very pleased to stay there again myself on my next visit to Athens.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dorina S, General Manager at Hermes Hotel, responded to this review, March 1, 2013
Dear Guest,
Thank you for your kind comments on our property and for exceptional photos.
It was a real pleasure to be able to assist you with a late check out. As our main goal is to offer to our guests high quality facilities and services, it is great to read that you were satisfied with your stay.
Thank you once more. We look forward to welcome your friends and family.
Kind regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Limassol, Cyprus
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 19, 2013

The staff was so friendly that you felt you were the most important person in the world. It was super clean. Very modern and calm environment. Excellent breakfast. Location is right below Akropolis, walking distance to shops, restaurants, museums... in the heart of everything! I highly recommend it. You will not be disappointed

  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dorina S, General Manager at Hermes Hotel, responded to this review, February 20, 2013
Dear Guest,
Thank you for choosing our hotel during your recent visit to Athens. Guest satisfaction is our primary concern and we are pleased to know that our high standards of service and facilities enabled you to have an enjoyable and memorable stay. We look forward to wolcome you again on a future trip.
Kind regards
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mumbai
Contributor
11 reviews 11 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed February 18, 2013

We stayed in Athens for 2 nights and booked it via bookings.com
The hotel serves very good breakfast compared to other hotels we stayed at over Europe.
The location of the hotel is really close to the shopping area with stores like Blanco, H&M, Mango all within 10 minutes walking distance!
The staff is very helpful and a lady kept going around during breakfast time asking everyone if she could help them and told us how to move around by handing over a map to us and marking out all the places we were interested in.
Many amazing places to eat around the area like Indian Kitchen and Avocado- an all vegetarian restaurant!

  • Stayed September 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dorina S, General Manager at Hermes Hotel, responded to this review, February 20, 2013
Dear Guest,
Thank you for staying with us and for your review. I am glad that you were satisfied with the location, the quality and quantity of our breakfast and the service you received from our staff. Guest comments are really important to us and help us to improve our services.
Best regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hermes Hotel

Address: 19, Apollonos Street | Syntagma/Plaka, Athens 10557, Greece
Phone Number:
Location: Greece > Attica > Athens > Plaka
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service
Hotel Style:
#9 Business Hotel in Athens
#13 Family Hotel in Athens
#15 Romantic Hotel in Athens
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Hermes Hotel 2*
Number of rooms: 45
Reservation Options:
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Also Known As:
Hermes Hotel Athens

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