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Hermes Hotel: Traveler Reviews

2.0 of 5
19, Apollonos Street | Syntagma/Plaka, Athens 10557, Greece
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FREE BOTTLE OF WINE Wi Fi
Hermes Hotel
Ranked #12 of 290 hotels in Athens
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448 reviews from our community

Traveler rating
    194
    190
    40
    20
    3
See reviews for
Families
108
 
Couples
155
 
Solo
34
 
Business
28
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Southampton
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
“Great hotel for short stay break in Athens”
4 of 5 stars Reviewed January 22, 2013

I stayed here for one night for a short break with colleagues. Really good hotel, the rooms were great- cosy nights sleep. No balcony in mine but didn't matter as there was a fanastic balcony area on the roof of the hotel which I made the most of even if it was January- I'd imagine it would be fantastic in the summer. The receptionist was very welcoming and friendly. I was having problems with my phone battery and needed to charge it for long periods of time so she kindly gave me another keycard so it could charge whilst being away. She also recommended a great resturant. The breakfast was good lots of choice, meats, cheese, croissants, beans, eggs, bacon, yogurt etc and good quality coffee from the machines (not power like rubbish) There is also free wi fi in the hotel including the rooms. Also a computer in the lobby free to use. Its touches like this which give the hotel good reviews. Didn't see too much of Athens due to the short stay but would consider coming back one summer for a bit longer and would definately stay here again.

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Steve D about Hermes Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dorina S, General Manager at Hermes Hotel, responded to this review
February 8, 2013
Dear Guest,

How nice to read that you and your collegues had a great time in our hotel.
We are glad you were able to enjoy the roof garden, even if it was winter period.
We hope you will come sometime in the summer as well.

Best regards to all of you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
“Great service”
4 of 5 stars Reviewed January 14, 2013 via mobile

My husband and I stayed for only 1 night prior to a tour. We would have loved to stay longer. We stayed on the night of January 13, the lady on reception (didn't get a chance to get her name) was wonderful. Very helpful, friendly and sincere.
The location is great. We took the X95 bus from the airport for 5 euro each which stops at Syntagma Square and Hermes Hotel is 5 minutes walk away.
Breakfast was great. Quite a bit of variety and very tasty.
Would definitely stay here again!

  • Stayed January 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Katriiiiiiiina about Hermes Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dorina S, General Manager at Hermes Hotel, responded to this review
February 8, 2013
Dear Guest,

We are so pleased to read that you enjoyed your short stay with us and that our staff was wonderful.
We really hope that you will come back soon for longer time.

Best regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Comfortable, friendly hotel in perfect location”
5 of 5 stars Reviewed January 12, 2013

We stayed for 2 nights and wish we could have stayed longer. The room was spacious with large balcony and had everything from comfortable beds, good lighting and large mirror, to marble bathroom with excellent shower and lots of shelves to put things on, and of course very clean.
The location is perfect, central but quiet, with good small traditional tavernas nearby, reception made good recommendations in same street and street opposite.
Breakfast was one of the best we've had in Athens, with friendly helpful staff.
Parking was possible nearby, 10 euros a day. Staff were the best and gave perfect directions on driving to airport.
We will definitely be back as soon as we can.

Room Tip: Our excellent room was on the fifth floor, with balcony, at the front I think.
See more room tips
  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask pandora34 about Hermes Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dorina S, General Manager at Hermes Hotel, responded to this review
January 14, 2013
Dear Guest,

It is always a pleasure to receive such kind reviews. Our aim is to make our guests’ stay an unforgettable experience and your appreciating comments encourage us to increase our efforts in offering the outmost to our valuable guests.
We look very forward to welcoming you again in the near future.

Best Wishes for 2013!
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Melbourne, Australia
Senior Contributor
29 reviews 29 reviews
21 hotel reviews
Reviews in 23 cities Reviews in 23 cities
19 helpful votes 19 helpful votes
“Very comfortable hotel”
5 of 5 stars Reviewed January 7, 2013 via mobile

We stayed at Hermes for 3 nights. It is in a great location, easy walking distance to everything, including Syntagma Square. Great restaurants nearby. Try Aspro Alogo, which is only a few meters from the hotel and great value with yummy food. Our room was spacious, with very comfortable beds and fluffy, warm doonas. It was nice and quiet and we slept very well. The bathroom was spacious and clean. Free wifi was great and there is a computer with printer in the lobby (although people tend to sit on it for hours and not give anyone else a go). The lounge area off the lobby is large and comfortable, with free tea, coffee and biscuits throughout the day. Buffet breakfast offered a wide variety and was very good. As two females we felt quite safe walking around this neighborhood by ourselves at night. Hotel staff were very helpful.

  • Stayed January 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask jennyg1965 about Hermes Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dorina S, General Manager at Hermes Hotel, responded to this review
January 14, 2013
Dear Guest,

I am very pleased that you and your friend had a very positive experience by staying in our hotel and that we were able to match your expectations.
We thank you for your time to write on TA and we wish you a healthy 2013 with a lot of travelling.

Best regards
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Cardiff by the Sea, California
Contributor
14 reviews 14 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
“Home away from home”
4 of 5 stars Reviewed January 6, 2013

Clean and comfortable. Yummy breakfast. Concierge level service during breakfast, lovely lady came around to each table, offering straight-forward advice in a kind and concerned way. My son experienced a dental emergency and she located a dentist willing to help us. We accidentally overloaded the electricity trying to charge 4 items from one socket. It was 10 pm our first night, we were plunged in darkness. The desk clerk was gracious and came to our rescue. Yes, the neighborhood felt a little dicey, we arrived on Sunday afternoon and 95% of the shops were closed. When they close, they slide the bars over the front. Graffiti is an art form in Greece. We took the bus to the Square, very easy and amazingly inexpensive. We could've taken the subway but I wanted to see the sights. Once at the square I went into a local deli and asked directions, they recognized the address but not the hotel name. Go if you get a chance. Nice people, great food. I bought a travel purse, the straps could not be cut nor could the fabric be slashed, the zippers had a hook and eye on the end for extra security. During the day, the dogs are all asleep but one night I couldn't sleep so I went down to the first floor for a cup of hot tea and was entertained by a pack of dogs running through the street.

Room Tip: We were upstairs and were able to leave our window open at night. We were three and the extra pullou...
See more room tips
  • Stayed June 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Lovemousakka about Hermes Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dorina S, General Manager at Hermes Hotel, responded to this review
January 14, 2013
Dear Guest,

We are very pleased to read your title and positive comments about the cleanliness, our friendly staff and our buffet breakfast. I am glad we were able to assist with the medical problem of your son.
We thank you again for your time to share your experience on TA and wish you a very happy New Year.

Best regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
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Additional Information about Hermes Hotel

Also Known As:
Hermes Hotel Athens
Address: 19, Apollonos Street | Syntagma/Plaka, Athens 10557, Greece
Phone Number:
Region: Greece > Attica > Athens
Amenities:
Bar/Lounge Free Breakfast Free High-Speed Internet Restaurant Room Service
Hotel Style:
#6 Business Hotels in Athens
#11 Family Hotels in Athens
Price Range: $$
Hotel Class:2 star (2*)
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