Upon entering the lobby the whole place feels a bit girly with all the floral decoration on the walls and couches... yet it is inviting. The hotel is usually quiet as there are not too many rooms. It is not a super busy place to be honest - but that can only be good.
Front desk staff is usually helpful and friendly. There was only one lady who seemed to be rather annoyed and bored by her job.
The room I had booked was super big and comfortable with a huge bathroom. In fact I should say it was over-spacey for my purpose. Cleaning is done fairly well (not german precision though).
However my whole impression was that the hotel itself is a bit dated, could use a bit of redecoration or at least painting. Seemed a bit dead and worn. Definitely not a five star property.
Room service is very fast and delicious for a reasonable price. Always helpful as well.
The direct neighbourhood is not exactly charming. Lots of shops closed down or tacky. Located right next to two petrol stations (one beside, one opposite) is not the best place you can imagine.
However it is absolutely worth the price.
Breakfast is very "greek", terrible for my very european taste. I could hardly pick a few things, only their fresh orange juice is fantastic.
One of my best stays in Athens so far so would probably return if so...