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“Nice hotel” 4 of 5 stars
Review of InterContinental Athenaeum

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InterContinental Athenaeum
5.0 of 5 Hotel   |   89 - 93 Syngrou Ave, Athens 11745, Greece   |  
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Ranked #25 of 326 Hotels in Athens
San Antonio, Texas
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
“Nice hotel”
4 of 5 stars Reviewed February 11, 2013

We reserved two rooms for our family. Both were spacious and clean. A little outdated, but nothing that bothered us. We were disappointed they charged for WIFI (very pricey) and decided not to buy it. Any cafe in Athens has free WIFI for the asking and that is how we checked email, facebook, etc. during our stay. Super delicious breakfast buffet - truly something for everyone! Staff was very nice, security guard at the door at all times. We had to take shuttle to Plaka area, but we were happy to stay a little farther from the hustle/bustle. We usually did not wait for the shuttle to return and it was about 5 euros to take a taxi back, which was worth it at the end of the day for us. It was close to highway, but noise was not a problem. We were there in December, so we did not try pool. Restaurants inside hotel were quite expensive, so we did not dine there since there are so many wonderful choices in the city.
Would stay there again in a heartbeat if we return to Athens.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ICAthens, Guest Relations Manager at InterContinental Athenaeum, responded to this review, February 12, 2013
Dear Trip Advisor Reader,

Thank you for having chosen the Athenaeum InterContinental while visiting Athens in December. Guest satisfaction is our primary concern and any comments that help us maintain the high standard for which InterContinental is known are warmly welcomed and I am pleased to learn that the quality of service you received from our staff met with your expectations. Regarding the cost of the food and Internet we would like to inform you that our prices are, in fact, in line with our competitors in Athens. Moreover, we would like to take this opportunity to inform you that most of the rooms at our hotel have been recently renovated and we plan to renovate the remaining rooms in the very near future. We would like to thank you for your valuable feedback and hope to be given the opportunity to welcome you back to our hotel on your next visit to Athens.
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1,190 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (215)
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mashhad
Senior Contributor
26 reviews 26 reviews
17 hotel reviews
Reviews in 12 cities Reviews in 12 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed February 8, 2013

I had marvelous days there .the hotel is big and had every services that i wanted that time.clean rooms and big , and nice view and nice pool outdoor and inside.breakfast and room servise were excelent.calm area and good resturants near hotel.

  • Stayed June 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ICAthens, Guest Relations Manager at InterContinental Athenaeum, responded to this review, February 10, 2013
Dear TripAdvisor Reader,

Thank you for selecting the Athenaeum InterContinental for your recent visit to Athens.
We are delighted to know that the level of service and the facilities of the hotel contributed towards a memorable stay.
Once again, thank you for your kind words and recommendation and we are looking forward to welcome you back to our hotel.
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London
Senior Contributor
23 reviews 23 reviews
15 hotel reviews
Reviews in 14 cities Reviews in 14 cities
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed February 7, 2013

I have usually stayed in the Hilton when visiting Athens. Compared to the Hilton, this hotel is a little bit 'tired' in places, and some of the rooms do require renovation (my shower head flew off, for example). However, the rooms are very nice and large, with a seating area, and they are very clean and comfortable. I used the gym, which was excellent, and was included in the price (at the Hilton the gym is not so good and costs 15 euros). I prefer it to the Hilton as the food was much better, the staff were more pleasant, and it generally had a nicer ambience. I ate in two of the hotel restaurants, the bistro and the Premiere. The Premiere food was very nice 'nouvelle' type cuisine, and the service was excellent. The views from the restaurant are stunning. I actually preferred the bistro food as it was less 'fussy', but this is just personal taste really. Overall, I would return to this hotel as I found my stay very relaxing.

  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ICAthens, Guest Relations Manager at InterContinental Athenaeum, responded to this review, February 8, 2013
Dear TripAdvisor Reader,

Thank you for selecting the Athenaeum InterContinental whilst visiting Athens this month and for taking the time to share your comments. We are most sorry to learn of the problem in your bathroom and would like to apologise for the inconvenience you experienced. We trust that the issue was resolved promptly and to your satisfaction. With regard to your comments about your room, we would like to take this opportunity to inform you that while not all of our rooms have been recently refurbished, our Deluxe rooms are the most recently renovated rooms in the hotel. You may wish to consider reserving a Deluxe room for your next visit or choose a Club InterContinental room that will give you access to our Club InterContinental lounge with its spectacular views of the Acropolis. We are delighted to learn that our facilities, staff service and the quality of the food in our restaurants met with your satisfaction and will ensure your feedback is shared amongst our team. Once again, we thank you for staying with us and look forward to welcoming you back on your next visit to Athens.
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Athens, Greece
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed January 23, 2013

Service is excellent, food is of high quality but unfortunately rooms need renovation....

Only in the executive floor you can get a better room.

Staff is really polite and helpful, especially in the restaurants and ready to listen anything you want!

Room Tip: You need to choose the Executive rooms to get a new one
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  • Stayed January 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ICAthens, Guest Relations Manager at InterContinental Athenaeum, responded to this review, January 24, 2013
Dear TripAdvisor Reader,

Thank you for having stayed at the Athenaeum InterContinental whilst travelling to Athens on business earlier this month. We are pleased to learn that you enjoyed the service from our staff and the high quality of food served in our restaurants. We have also noted your comment regarding our rooms and would like to take this opportunity to inform you that along with our Club InterContinental rooms, we have fully renovated all the Deluxe rooms in the hotel and would be more than happy to show you such a room when you next have the occasion to stay with us. Once again, thank you for your valuable feedback and we look forward to welcoming you back to the Athenaeum InterContinental Athens on your next visit to our city.
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Chicago, Illinois
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed January 22, 2013

if you're looking for clean, very good service...then this is it.
It's your typical upscale business hotel.
No soul to it...but like a porsche...a great running machine.
Good place to host a client conference.

Stayed April 2012, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ICAthens, Guest Relations Manager at InterContinental Athenaeum, responded to this review, January 24, 2013
Dear TripAdvisor Reader,

Thank you for staying at the Athenaeum InterContinental whilst visiting Athens last April and for your recommendation. Guest satisfaction is our primary concern and we are pleased to learn that our high standards of service met with your expectations. We would like to thank you for taking the time to share your kind comments and look forward to welcoming you back to the Athenaeum InterContinental on your next visit to Athens.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tel Aviv, Israel
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed January 22, 2013

This Hotel is one of my favourite hotels I have ever stayed in! The hotel itself is magnificent! You can really feel the Athenian touch.

The rooms are spacious and renovated. The beds are extremely comfortable and large! The front desk are knowable and the concierge is friendly and helpful.

Guest relations (Martha), fantastic woman! Professional, helpful, and friendly. Always smiling. Overall this hotel I would consider to be almost perfect!

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ICAthens, Guest Relations Manager at InterContinental Athenaeum, responded to this review, January 23, 2013
Dear TripAdvisor Reader,

Thank you for staying at the Athenaeum InterContinental whilst visiting Athens last month and for taking the time to share your kind comments. We are delighted to learn that our hotel is one of your ‘favourite hotels’ and that your stay with us was an enjoyable one. Once again, we thank you for your recommendation and look forward to welcoming you back to Athens and the Athenaeum InterContinental on your next visit to our city.
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Denver, Colorado
Top Contributor
275 reviews 275 reviews
59 hotel reviews
Reviews in 112 cities Reviews in 112 cities
238 helpful votes 238 helpful votes
4 of 5 stars Reviewed January 18, 2013

We stayed for one night prior to our cruise departure. The front desk and GM were effusive in their greetings and we felt very welcome. Our room was clean and nicely sized. The bathroom could be updated soon, but, the amenities (korres) were lovely. I also appreciated that the scale appeared to have made me lose weight. Always a bonus BEFORE a cruise. The bed was very comfy. We enjoyed the pool too.
There aren't a whole lot of restaurants nearby. Breakfast was a little expensive, but, varied and delicious. Internet was pretty darned expensive - not a fan of paying for it.
Overall, a very nice experience.

  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ICAthens, Guest Relations Manager at InterContinental Athenaeum, responded to this review, January 20, 2013
Dear TripAdvisor Reader,

Thank you for having chosen the Athenaeum InterContinental on your recent visits to Athens and for your recommendation. Guest satisfaction is our primary concern and we are delighted to learn that the service provided by our staff meets with your expectations making your stay both enjoyable and comfortable. We have also taken notice of your kind comments regarding the comfort of our rooms and the facilities provided in them. Regarding your comment about the cost of internet access I would like to take this opportunity to inform you that our prices are, in fact, in line with our competitors in Athens. We thank you again for your valuable comments and we look forward to welcoming you back to our hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about InterContinental Athenaeum

Address: 89 - 93 Syngrou Ave, Athens 11745, Greece
Phone Number:
Location: Greece > Attica > Athens
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Spa Hotel in Athens
#13 Luxury Hotel in Athens
#14 Business Hotel in Athens
#18 Family Hotel in Athens
#23 Romantic Hotel in Athens
Price Range (Based on Average Rates): $$
Hotel Class:5 star — InterContinental Athenaeum 5*
Number of rooms: 543
Official Description (provided by the hotel):
No wonder the Athenaeum InterContinental has been named Greece s leading hotel time and again. Athens largest guestrooms, award winning fine dining venues and a central location appeal to business and leisure travellers alike. Within a few kilometres are the Acropolis, the Parthenon, the Temple of Apollo and the Pláka. Metro and tram stations are also nearby. ... more   less 
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Also Known As:
Intercontinental Athenaeum Hotel Athens
Intercontinental Hotel Athens
Intercontinental Hotel Athenaeum

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