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“Excellent stay” 5 of 5 stars
Review of InterContinental Athenaeum

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InterContinental Athenaeum
5.0 of 5 Hotel   |   89 - 93 Syngrou Ave, Athens 11745, Greece   |  
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Ranked #27 of 325 Hotels in Athens
Certificate of Excellence 2014
uk
Top Contributor
66 reviews 66 reviews
35 hotel reviews
Reviews in 25 cities Reviews in 25 cities
95 helpful votes 95 helpful votes
“Excellent stay”
5 of 5 stars Reviewed May 25, 2012

Have just returned from a stay in this wonderful hotel ! Initially we booked for 3 nights, but due to our enjoying so much, we extended this to a 7 night stay !
Our arrival in Athens , unfortunatley got off to a poor start, due to the fact we were ripped off by the 'friendly' taxi driver. I travel worldwide & feel particularly dumb that I was taken in by this.
There were signs at the airport showing fares from the airport to Athens centre set at 35 euros.
When we got in the cab , the driver switched meter on and off we went, he was very chatty, pointing out different places etc. On arrival at the hotel, we drove up a side road, and he dropped us at what looked like the back of the hotel. There were bollards around , so we assumed the main entrance may of been blocked ? Anyhow, he dropped us off with bags , I offered 40 euros, and was told it was 75 euros !!! When we questioned this, he said that fare only applied to trips into the centre of Athens ! Grudgingly we paid,, but unfortunatley for the driver, I took his number plate. He actually drove off with his boot raised, thinking I would not be able to see his number plate.
When we got to the main entrance ( round the corner) and spoke with concierge staff, they informed us that we had been ripped off, this was a coomon practice. When I said I had taken his number plate, they were delighted ! The concierge reported him, got his mobile phone number and spoke to him, we raised a police report & apparantly, he could lose his licence for 6 months....so be warned !
Anyhow, after this , everything was superb ! We had booked a room on the Club Intercontinental level, we were shown to the elevator and directed to the 8th floor check in lounge.
We were greeted warmly , efficiently checked in and advised of all the benefits of the Club Level and given keys to our room.
The room was huge, brightly furnished in blues/whites , featured a HUGE king size bed, flat screen TV ( limited English channels) a full sitting area , with 3 seater Sofa and arm chair, coffee table.
The bathroom was well equipped with a lovely powerful shower over the bath, fluffy towels, bathrobes, slippers and lovely Korres toiletries.
We had a view over a road, but the room was absoulutely quiet.
The room was spotlessly clean and serviced twice daily. The room has tea/coffee facilities and iron and ironing board facility too.
The Club lounge offers , up to 1 hour free internet per room per day, breakfast, featuring fruits, pastries, juices, yoghurts, cold meats, greek pastries, various hot items, including eggs, different variety each day, bacon, sausages etc....everything you could ask for ! Excellent tea/coffee available, which was delivered to your table. We liked to eat out on the terrace, which had lovely views over the Acropolis. Throughout the day, soft drinks, tea, coffee and water , along with snacks, such as canapes , biscuits , cake and fruit were constantly available .
From 1800-2100 , it was Campari hour(s) !!! Well , thats what we called it ! There was every spirit you could think of, sparkling wine, red, white wines, along with salad, various canapes, cheese board, hot kebabs, which varied daily, along with usual soft drinks and waters !!! All very nice, and it was all 'help yourself' !!!
The atomsphere was lovely, and the staff here are AMAZING ! We didn't come across a bad one !
They take pride in their work , are always smiling, friendly and very efficient !
The hotel itself, is very comfortable, I think in an excellent location , a 20 min walk will bring you to Syntagma Square, there is a metro station, a 10 min walk away maximum, and navigating your way on the subway is EASY !!! Especially with help from the wonderful staff in the lounge !
Due to our experience with the arrival taxi, we were dubious about using taxis again , so we vowed to use public transport where possible, and this was efficient, clean and cheap !
The hotel has a lovely pool area, again great staff, who will bring you iced water as often as you like, comfortable sunloungers and lovely 'chill out' music playing softly in the back ground, on our stay there most days, we had pool pretty much to ourselves !!!
The hotels gym is excellent, perfect temperature, lots of equipment and looks brand new.
On our wet day, we took advantage of the hotel's SPA.......SUPERB !!! For a charge of 15 euros pp you can use this wonderful facility, including , individual whirlpool baths, steam, sauna , warm beds, rain showers etc......beautiful and very relaxing.
There are a couple of 'eateries' close to the hotel, one is a traditional family run Greek taverna at the rear of the hotel, serving the usual Greek fare, very fresh, and cheap !
On our last night, we went to an Italian , a short walk from the hotel, this was excellent, lovely staff, freshly cooked pasta and pizzas, great atmosphere and reasonably priced too.
We ate in the Plaka area twice, again this was enjoyable.
For our return to Athens airport, the hotel offered to arrange a transfer for us for 40 euros, which was added to our bill, which we took advantage of !
We were picked up on time and driven a lovely scenic route back to the airport, ending our holiday in comfort and peace of mind !!!
Take yourself to this lovely hotel, and enjoy the Club level with all its benefits !

Room Tip: Ask for room with king bed !
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  • Stayed May 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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1,252 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (227)
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Poland
Top Contributor
90 reviews 90 reviews
37 hotel reviews
Reviews in 43 cities Reviews in 43 cities
146 helpful votes 146 helpful votes
5 of 5 stars Reviewed May 25, 2012

I have just completed my short biz trip to Athens and must admit, this hotel lives up to the highest IC standards!

CHECK-IN: swift, very kind, professional staff with an honest, welcoming attitude.

ROOMS: spacious, meticulously clean with beds being soooooooo comfy, you’re most likely to oversleep your brekkies, just like I did!!! Bathroom and shower were perfect, too. The hotel is equipped with a double glazed façade, so even though it is located just besides a VERY LOUD five (5 !) lane ringroad, the rooms are soooooooo quiet, you could hear a pin drop! Go for Club Rooms (ca EUR 200 / night), the price difference between standard rooms and Club’s is just an additional EUR 30-40 / night on top, but you get all sorts of extras with it, like free wifi (for an hour), private check-in / out at Club Reception (VIII floor) or entrance to Club Lounge on the IX floor (with spectacular views of the Acropolis!) with lots of complimentary refreshments, fresh fruits and beverages.

LOCATION: Expect to pay EUR 40-45 for the taxi one way to get here from the airport (in comparison to OFFICIAL EUR 35 FLAT RATE from airport to city center). Well, this is the major ‘con’ I can think of – perfect for biz stays, but rather not a tourist location, being quite far off from major attractions (even though within sight of the Acropolis, it is well over 30 minutes of walking distance from it), along a busy ringroad. The neighbourhood is not much, too – missing just about everything a tourist might look for. What I value greatly though (as not many hotels go for that), IC Athens provides a free of charge shuttle bus two times a day (?) to the Acropolis and other places of interest in Athens, as well as to the airport. If I had known that earlier, I could have definitely used it - so I would advise a better communication of this fact to the hotel’s guests (best via hotel’s website and in the lobby).

Oh, just a last word of advise: give a wide berth to the hotel bars, the prices of beverages there are ridiculously high, as I have been asked to pay almost EUR 10 for a small bottle of beer.

IN SHORT: a perfect venue for biz travelers, might suit premium tourists just fine, too. Would stay there again during my next trip.

Room Tip: Go for the Club Rooms, it's worth the extra dime.
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  • Stayed May 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ICAthens, Guest Relations Manager at InterContinental Athenaeum, responded to this review, May 28, 2012
Dear TripAdvisor Reader,

Thank you for having stayed at the Athenaeum InterContinental on you recent visit to Athens and for your recommendation.

We are delighted to learn that your stay met with your expectations and that you thoroughly enjoyed the level of service provided by our staff as well as the facilities of the hotel, especially the Club InterContinental.

May we take this opportunity to inform you while we do provide a complimentary shuttle bus service to the city centre that operates daily from 8:30am to 10:30pm, regretfully we do not provide one to the airport.

Once again, thank you for your comments and we hope to have the opportunity to welcome you back in the near future.
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Milan, Italy
Contributor
14 reviews 14 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed May 24, 2012

This hotel is chic, clean, modern and proud of its Greek heritage. The staff bend over backwards to be of upmost assistance and that really made our stay. Great rooms, peaceful pool and a stunning lobby makes me rate this hotel trully 5 star.

The immediate area is a little run down, however the hotel provides a free shuttle service to the heart of Athens and there is always a long queue of taxis outside. Otherwise the tram is literally around the corner.

Room Tip: Ask for a room with acropolis view... You only get a peak at it but worth it none the less!
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  • Stayed May 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ICAthens, Guest Relations Manager at InterContinental Athenaeum, responded to this review, May 25, 2012
Dear Trip Advisor Reader,

Thank you for selecting the Athenaeum InterContinental during your visit to Athens and for taking the time to share your kind comments. We are delighted to know that the hotel facilities, along with the level of service provided by our staff, contributed to a memorable stay.We would like to thank you once more for your comments and look forward to welcoming you back to our hotel.
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London, United Kingdom
Top Contributor
114 reviews 114 reviews
60 hotel reviews
Reviews in 56 cities Reviews in 56 cities
70 helpful votes 70 helpful votes
4 of 5 stars Reviewed May 21, 2012

I was staying here on business recently, but would come back again on holiday.

The staff were incredibly lovely, helpful and polite and made our stay very plesant. Rooms are massive with an ample mini bar and ok amenities.

The swimming pool is lovely, as is the decking area.

They provide a generous breakfast, and the hotel food is really delicious too - they do the best chips!

Upstairs rooftop bar has perfect views of Athens and the acropolis, and the waiters are really nice.
All in all we had a fantastic stay and I would not hesitate to return.
Despite the econominc problems in Greece right now, the people were all very lovely and welcoming so please don't be put off.

  • Stayed May 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ICAthens, Guest Relations Manager at InterContinental Athenaeum, responded to this review, May 23, 2012
Dear TripAdvisor Reader,
Thank you for choosing the Athenaeum InterContinental on your recent visit to Athens and for taking the time to share your kind comments. Guest satisfaction is our primary concern and it’s always a pleasure to hear from guests whose expectations were met. We were most pleased to learn that you enjoyed the facilities at our hotel, the comfort of our luxurious rooms and the quality of service you received from our staff. Once again, we thank you for staying with us and look forward to welcoming you back in the near future.
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Mason, Ohio, United States
Contributor
15 reviews 15 reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed May 15, 2012

Used points to stay here, other wise I am sure it would have been more expensive than it was worth. Hotel is not central to Athens, but not too far out. A bit closer to the Port. The hotel was clean. The room was upgraded (platinum member) and was good. Everything was too expansive - typical for this type of hotel. The most absurd price was 20 € per day! It was also difficult to set up three devices. Had to call support twice to do this. 6,5 € for a coke.

  • Stayed May 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ICAthens, Guest Relations Manager at InterContinental Athenaeum, responded to this review, May 16, 2012
Dear TripAdvisor Reader,

Thank you for choosing to redeem your Priority Club points for a stay at the Athenaeum InterContinental Athens. As a valued Platinum Priority Club member, your feedback is very valuable to us and we are pleased to learn that you enjoyed the comfort of our Deluxe rooms and the high level of cleanliness throughout the hotel. We have also noted the inconvenience you experienced in connecting your three devices for internet access and would like to express our sincere apologies. We thank you for bringing this issue to attention and would like to inform you that we are in the process of resolving this technical malfunction with our service provider. With regard to the prices of our services, we would like to assure you that they are similar to those charged by our competitors in Athens. Once again, thank you for your valuable comments and we hope that we will have the opportunity to welcome you back to our hotel in the very near future.
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Repentigny, Quebec, Canada
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 3, 2012

We stayed here for 4 nights in April. The hotel is clean, convenient with very friendly and helpful staff. There is a taxi stand across the street and we never had to wait for one. The rooms are pleasant but the style is a bit anonymous. The complimentary toiletries were very good indeed. We did not eat or order room service here as the we are not that well off, and I think 40 Euros for breakfast makes more sense for a business person with an expenses account. Other reviewers have said that the neighbourhood is not good - not true. It may not be fancy, but it is safe. The bed was very, very comfortable; this is perhaps the most important thing of all! We would consider staying here again

  • Stayed April 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ICAthens, Guest Relations Manager at InterContinental Athenaeum, responded to this review, May 5, 2012
Dear TripAdvisor Reader,
Thank you for choosing the Athenaeum InterContinental on your recent visit to Athens and for taking the time to share your kind comments. We are happy to learn that your stay at our hotel was both comfortable and enjoyable. We thank you for your recommendation and look forward to welcoming you back to our hotel.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wilmslow, United Kingdom
Senior Contributor
32 reviews 32 reviews
25 hotel reviews
Reviews in 27 cities Reviews in 27 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed April 30, 2012

great hotel, although a bit far out from the main attractions like Acropolis.
The hotel has a good shuttle to the city centre from where it is esy to catch a bus or metro.
From the club lounge there are stunning views over the Acropolis and the staff was really friendly.
We enjoyed sitting outside the lounge with a glass of wine and some canapes.
The comtinental breakfast served there was good as well.

Room Tip: Upgrade to Club floor
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  • Stayed May 2011, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ICAthens, Guest Relations Manager at InterContinental Athenaeum, responded to this review, May 1, 2012
Dear TripAdvisor Reader,

Thank for staying in the Athenaeum Intercontinental on your recent visit to Athens.
We are delighted to know that you had an enjoyable stay and that the level of service of our staff as well as the facilities of the Club InterContinental ware to your satisfaction.
Once again, thank you for you kind comments and commendations and we hope to have the opportunity to welcome you back to our hotel in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about InterContinental Athenaeum

Address: 89 - 93 Syngrou Ave, Athens 11745, Greece
Phone Number:
Location: Greece > Attica > Athens
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Spa Hotel in Athens
#12 Business Hotel in Athens
#14 Luxury Hotel in Athens
#18 Family Hotel in Athens
#26 Romantic Hotel in Athens
Price Range (Based on Average Rates): $$
Hotel Class:5 star — InterContinental Athenaeum 5*
Number of rooms: 543
Official Description (provided by the hotel):
No wonder the Athenaeum InterContinental has been named Greece s leading hotel time and again. Athens largest guestrooms, award winning fine dining venues and a central location appeal to business and leisure travellers alike. Within a few kilometres are the Acropolis, the Parthenon, the Temple of Apollo and the Pláka. Metro and tram stations are also nearby. ... more   less 
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Also Known As:
Intercontinental Athenaeum Hotel Athens
Intercontinental Hotel Athens
Intercontinental Hotel Athenaeum

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