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“Very nice hotel, eh location” 4 of 5 stars
Review of Crowne Plaza Hotel - Athens City Centre

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Crowne Plaza Hotel - Athens City Centre
5.0 of 5 Hotel   |   50 Mihalakopoulou St., Athens 11528, Greece   |  
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Ranked #83 of 325 hotels in Athens
Brampton, Canada
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
“Very nice hotel, eh location”
4 of 5 stars Reviewed February 24, 2013

My husband and I stayed at the Crowne Plaza for 4 nights. The hotel was very modern and clean. No complaints about the hotel itself whatsoever. The only negative was it's location. It's not very close to any attractions, so you will need a taxi or tour bus to pick you up. Also, we went on tours all day long and did not want to go very far for dinner. There were maybe two restaurants close by, and while they were very tasty, they were mainly for locals. The restaurant owners were more than helpful, but they tended to close a little early and spoke little English. So we ate at the hotels restaurant for dinner twice, and it was a bit pricey. It was good food though. I also thought there was a nice selection at the breakfast buffet. So food and location aside, the hotel is nice.

  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 1 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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343 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Baltimore, Maryland
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed February 20, 2013

We stayed at this hotel for 3 nights in February 2013. We had a family room which has two double beds which was perfect especially since we were traveling with kids. The room itself was well appointed. The bathroom was clean and modern. I was not thrilled with the location of the hotel. As mentioned by another reviewer, there is a strip club right next door and you really can't find restaurants or places to eat near the hotel. The front desk staff was friendly and very helpful.

  • Stayed February 2013, traveled with family
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Crowne Plaza Hotel - Athens City Centre, responded to this review, March 6, 2013
Dear SavvyMacPac,

Thank you for taking the time to review our property. I am pleased you found our bathroom clean and modern. We always strive to provide comfortable and friendly accommodations. I'm very sorry you were not satisfied with the location of the hotel. TWe take all reviews positive and negative very seriously, and your feedback will help us improve for our next guest or your next visit.

If there is anything we can do to make your next stay more comfortable, please do not hesitate to ask the Manager on Duty.

Sincerely,

Ferdinand G.
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bern
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed February 4, 2013

I stayed there in January 2013 for two nights. I got a standard room. There were not many customers in this hotel during my stay. The room I had was facing a busy street so there was no chance to open the window for some fresh air sleep. Tried the aircon but only warm air came out. The bed sheet was to warm too.
In a business hotel it's important for me to sleep well. All other things have second priority.That's the reason why the hotel didn't get a better rating.
From the airport it's about 30min to get to the hotel. Depending on the traffic of course. I didn't try the breakfast so I can judge.
Overall a good hotel.

  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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IHGCare, Guest Relations Manager at Crowne Plaza Hotel - Athens City Centre, responded to this review, July 17, 2013
Dear Norbert J,

Thank you so much for taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. I am pleased to know that you had a satisfactory stay at our hotel. I appreciate feedback that we receive, whether positive and negative to ensure we provide the best level of service and facilities that we can give to our guests. Thank you again for your review and I hope to have an opportunity of welcoming you back again soon.

Sincerely,

Krysllin G.
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bansko
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 2, 2013

Very nice made hotel with very good rooms and facilities. We had a conference in Megaron ( the music hall of Athens) and it was only 5 minutes walk. Professional staff and helpful. We recommend to anyone who wants international standards with a Greek taste.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Athens, Greece
Senior Contributor
28 reviews 28 reviews
16 hotel reviews
Reviews in 20 cities Reviews in 20 cities
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed January 13, 2013

Having stayed in a couple of other Crowne Plaza Hotels in Europe, I had the chance to visit for a one night stay my local one. Was rather curious if I would get the same feeling and experience as I had in the other two and I can say definitely yes!
Everything I would expect from a Crowne Plaza is here. Staff was polite, nice room (loved the big leather armchair in it!), comfortable bed, excellent breakfast.
I enjoyed it!

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
singapore
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed January 6, 2013

Quite a typical chain hotel. Quite nicely decorated, clean bathroom, bedrooms. Hotel is very conveniently located, just 5 min walk from the train station, and also within walking distance to Plaka (about 20min). However, I find it ridiculously that you have to pay to use the lounge as a Platinum member.

Stayed December 2012, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Crowne Plaza Hotel - Athens City Centre, responded to this review, August 2, 2013
Dear catherine l,

Thank you so much for taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. I am pleased to know that you had a satisfactory stay at our hotel. I appreciate feedback that we receive, whether positive and negative to ensure we provide the best level of service and facilities that we can give to our guests. Thank you again for your review and I hope to have an opportunity of welcoming you back again soon.

Sincerely,

Krysllin G.
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Haven, Connecticut
Senior Contributor
45 reviews 45 reviews
11 hotel reviews
Reviews in 20 cities Reviews in 20 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed December 29, 2012

We started our tour at this hotel so had to make our way by taxi from our starting hotel by the Platka. It was nicely decorated, quite modern actually, which was a surprise. Before our room was ready, we had a drink at the bar but had to ask the desk agent to find us a bar tender. We only waited an hour until the room was ready, about 11:00. We were happy with what we got. We had 2 beds, a desk, table and 2 chairs and still had room to walk around. The bathroom was large, with a big bathtub and a Badet' The toiletries offered were SWEET. (i only use what the hotels offer to cut down on packing) Nicely displayed too, i just wish the Badet comes with instructions, (haven't been able to figure out how to use them) The bed was comfortable, the airconditioning worked well, the elevator was large and the morning breakfast excellent. The wait staff was very good.
What we liked least about the hotel was the location which for us newbies to get around was really a challenge. (we did take the subway and that was an adventure in itself). Also, strangely, only one bathrobe and one pair of slippers were left us. Not being people to cause difficulties we did not report or complain which in retrospect i am sure would have been made OK by the staff.
The staff really did work well together. On our last morning, there was a hotel strike so all the managers waited on the tour groups and others for the breakfast. We didnt even realize anything was wrong until i asked if i could purchase their delicious jellies and honey and the "waitress" had no idea. She told us of the strike and then gave me 8 jars of the jelllies. A nice way to satisfy a customer!

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Crowne Plaza Hotel - Athens City Centre

Also Known As:
Crowne Plaza Athens
Holiday Inn Athens
Crowne Plaza Hotel
Address: 50 Mihalakopoulou St., Athens 11528, Greece
Phone Number:
Location: Greece > Attica > Athens
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#42 Luxury Hotel in Athens
#57 Business Hotel in Athens
#66 Family Hotel in Athens
#83 On the Beach Hotel in Athens
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Crowne Plaza Hotel - Athens City Centre 5*
Official Description (provided by the hotel):
Crowne Plaza Athens City Centre hotel is situated in the heart of Athens, very close to the historical sites of Athens,only 10min. from Acropolis, the traditional Plaka area (old town) and Syntagma (Constitution) square. Its excellent location attracts both business and leisure travelers.Being outside the restricted traffic zone provides parking facilities and becomes a favorite meeting place.The hotel is only 5min. walking distance from metro station 'Megaro Moussikis' and 30min. by car from El.Venizelos International airport. All rooms (standard, club rooms and suites of elegant comfort), are equipped with wireless highspeed internet access. Also the Business Centre which is located at the lobby area offers to all registered guests half hour free internet access per day.The 14 renovated convention rooms with wireless connectivity are suitable for professional and social gatherings.'Ambrosia Restaurant' with Greek and international kitchen promises moments of tasteful enjoyment and ultimate relaxation.'Nectar Bar' located on the ground floor is the perfect meeting place to enjoy your favourite drink or snack. In the summertime at theroof garden pool (complimentary use), you may enjoy the panoramic view of Lycabettus hill and the Acropolis. You may begin or end your day with a refreshing workout in our gym, or have an appointment for massage or sauna. ... more   less 
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