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“Excellent Service” 5 of 5 stars
Review of BEST WESTERN Candia Hotel

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BEST WESTERN Candia Hotel
3.0 of 5 Hotel   |   40 Diligianni Street, Athens 10438, Greece   |  
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Ranked #123 of 326 Hotels in Athens
London, United Kingdom
1 review
“Excellent Service”
5 of 5 stars Reviewed March 29, 2013

I have just stayed at the Candia Hotel in Athens and the staff were fantastic! They made sure we had everything we needed. I can't recommend them enough!

I have read the other read the other reviews and yes the hotel is a little bit tired around the edges but you get what you pay for! I have been to some much more expensive hotels and the service was atrocious. So what they lack in modern crispness they make up for with the service.

I wholeheartedly recommend this hotel to all who want to stay in Athens!

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CANDIA_HOTEL, Owner at BEST WESTERN Candia Hotel, responded to this review, May 7, 2013
Dear Madam

Thank you for posting your review and for choosing Candia Hotel for your holidays.
We shall forward your compliments to all our personnel

We are looking forward to welcoming you on a next holiday.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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250 reviews from our community

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
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English first
Ottawa, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed March 19, 2013

Stayed at this hotel for 3 nights in March 2013. When we arrived I was a bit skeptical but the hotel itself was clean and everything worked as expected. The hotel staff were very friendly, even the waitress treated our table to a carafe of wine when we showed up just before the buffet closed and they were ready to go home, I am sure. The front desk staff were excellent and if we had any questions they were very helpful. As for the area it does look like it may not be the best but everyone went out at night for treats and there were no issues at all. Our group was leaving at 2:30am and they made sure we had breakfast before we left. I would recommend this hotel to friends that are visiting Athens with no hesitation

  • Stayed March 2013, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CANDIA_HOTEL, Owner at BEST WESTERN Candia Hotel, responded to this review, May 7, 2013
Dear Sir/Madam

Thank you for taking time posting your review and for choosing Candia Hotel for your holidays.

We are looking forward to welcoming you on a next holiday.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Milwaukee
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed March 18, 2013

Hotel Candia was probably the place the be in the 1970's, but now it's an outdated hotel in a working class neighborhood that is suffering from a recession. I traveled with a friend who refused to leave the hotel the first night we arrived because she said we were staying in the "hood." I rebuffed her comments, but realized I was probably wrong when I was reading on the rooftop observing the homeless people living in the unfinished section of the subway. Once inside, the carpets looked old, dirty and worn. However, the lobby looked alright, just dated. Our room was okay. I thought the bathroom was okay. The hotel caters to large tour groups, and this is a plus for the average tourist because the Candia serves a breakfast and dinner buffet. We arrived very late our first evening and we were still able to get a meal. The staff is friendly and laid back. The rooms are somewhat small, but not unlike the size you would see in any other metropolis.

  • Stayed September 2012, traveled with friends
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CANDIA_HOTEL, Owner at BEST WESTERN Candia Hotel, responded to this review, May 7, 2013
Dear Sir/Madam

Thank you for posting your review and for choosing Candia Hotel for your holidays.
We are sorry it did not came up to your expectations.
Your remarks are noted and just wanted to let you knopw we are in the process of updating and upgrading our facilities

We are looking forward to welcoming you on a next holiday and show you around our improvements
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Travelers are raving about these Athens hotels

Contributor
15 reviews 15 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed February 16, 2013 via mobile

I stayed at the Candia with a school party of 30 students and four adults in April 2012. From the moment we arrived, the staff could not have been more helpful, suggesting an early lunch for the group rather than a late breakfast (we had just arrived from New Zealand). There were at least two other school groups when we stayed and they marshalled the meal times with friendly efficiency. Excellent food in substantial quantities, too, at breakfast and dinner. The rooms were clean and comfortable. Although the location might seem rather spartan, it is only five minutes to the nearest metro which is just four stops from Syntagma. And if you want a stroll, head up Agiou Pavlou for two blocks to find a large church surrounded by trees and neighbourhood cafés and restaurants filled with families: there you can get a better sense of the real Athens.

Stayed April 2012, traveled on business
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CANDIA_HOTEL, Owner at BEST WESTERN Candia Hotel, responded to this review, May 7, 2013
Dear Sir

Thank you for taking time and posting your review .


We are looking forward to welcoming you on a next holiday.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rochester, New York
Top Contributor
183 reviews 183 reviews
19 hotel reviews
Reviews in 52 cities Reviews in 52 cities
70 helpful votes 70 helpful votes
3 of 5 stars Reviewed January 19, 2013

Spent 2 nights back in October 2011. Nice Hotel. Friendly Staff. Needs to be updated. Great rooftop area. Nightview of Acropolis is pleasant. Hotel is in between 2 subway stop. Area at night probably not the best, but never encountered any problems.

  • Stayed February 2012, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CANDIA_HOTEL, Owner at BEST WESTERN Candia Hotel, responded to this review, May 7, 2013
Dear Sir/ Madam

Thank you for posting your review and for choosing Candia Hotel for your holidays.
We are in the process of upgrading our Hotel and services

We are looking forward to welcoming you on a next holiday and to show you around our inprovements
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nis, Serbia
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed January 8, 2013

We spent 3 nights in Candia hotel at the end of December 2011. The rooms need to be refurbished. When we came, the window was open and the room was very cold, but soon after the temperature was OK. The staff was kind. The surroundings is not pleasant to walk around at night. However we didn't have any problems. I would not recommended it for solo female travelers.

  • Stayed February 2012, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CANDIA_HOTEL, Owner at BEST WESTERN Candia Hotel, responded to this review, May 7, 2013
Dear Madam

Thank you for posting your review and for choosing Candia Hotel for your holidays.

We are looking forward to welcoming you on a next holiday.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Shanghai
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 1, 2013

I was staying in Candia hotel in December 2012. First day of stay the toilet in my room was broken and the room service was so kindly to change the room for me. The room was very clean. But one thing I am not sure is why put two beds so close instead of a single big bed that can give a comfortable sleep.
Hotel has a good location. There is a bus stop opposite to the hotel. If you want to take a metro, just walk 5 minutes.
Candia has simple but nice breakfast. Second day of stay we had 6am pickup time, the room service already got breakfast prepared. It's so nice.

Room Tip: Choose a room along the road. It may be a little noisy at the night. But room has balcony that can e...
See more room tips
  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CANDIA_HOTEL, Owner at BEST WESTERN Candia Hotel, responded to this review, May 7, 2013
Dear Sir/Madam

Thank you for posting your review and for choosing Candia Hotel for your holidays.
Further to your query kindly note we do have queen size beds but they are only used as singles.


We are looking forward to welcoming you on a next holiday.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Candia Hotel

Address: 40 Diligianni Street, Athens 10438, Greece
Phone Number:
Location: Greece > Attica > Athens
Amenities:
Bar / Lounge Free Breakfast Restaurant Room Service Swimming Pool
Hotel Style:
#32 Best Value Hotel in Athens
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Candia Hotel 3*
Number of rooms: 146
Official Description (provided by the hotel):
The BEST WESTERN Candia Hotel is conveniently located in the city center, next to two metro stations and the central railway station. Located near both national highways, makes it ideal as a base for short excursions in Southern and Northern Greece by car or bus. Our multilingual staff is at your disposal 24-hours a day and ready to provide you with all the useful information to make your stay in Athens memorable. ... more   less 
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Also Known As:
Candia Hotel Athens

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