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“location good ... but has seen better days” 3 of 5 stars
Review of BEST WESTERN Ilisia Hotel

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BEST WESTERN Ilisia Hotel
4.0 of 5 Hotel   |   25 Michalakopoulou Street, Athens 11528, Greece   |  
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Ranked #162 of 324 hotels in Athens
Thessaloniki
Contributor
11 reviews 11 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
“location good ... but has seen better days”
3 of 5 stars Reviewed December 18, 2012

The location really is quite convenient (right next to the Hilton, a little walk to the Metro station) and the place used to be 4**** when it was new, but that has been quite some time ago. It must have been 'modern' in the 70ies. Now, it is run on a minimal budget, lights are low, breakfast is cheap. You get some pieces that remind you of 4****, such as a polite gentleman at the reception, a pretty lobby and even a good bathroom, but to me it smells stale (I happen to hate old carpets in hotels). Ah, and it has a definite 'hotel chain' feel to it, nothing personal. Everyone is an employee. So, if you get a good deal, that's fine, but only then.

  • Stayed December 2012, traveled on business
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DIMITRIOS T, General Manager at BEST WESTERN Ilisia Hotel, responded to this review, April 23, 2013
Dear Sophistes,

Thank you for your review.

We are glad to have offered you a nice, friendly accommodation in Athens and that you find our location convenient.

Being part of Best Western affiliation provides many benefits to our guests and we appreciate the uniqueness and value of each of our guest.

We apologise for projecting a feel that was not up to your liking. We work towards improving our services on a daily basis.

Looking forward to seeing you again in Best Western Ilisia Hotel, we thank you for your constructive comments.

Best Regards,

Dimitrios Tsekouras
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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101 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
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London, United Kingdom
1 review
2 of 5 stars Reviewed October 19, 2012

I agree with 'Aguiarreviewer' on every level. The Best Western Ilisia is very poor indeed on all level. Breakfast is very basic and pretty depressing. I believe they use long life milk rather than fresh milk. I believe they use the cheapest quality of every product. Cutlery not very clean. I'm staying for quite a number of nights and unfortunately I paid upfront with flight included through a travel agent, so I just have to live with my mistake. The only good thing going for this hotel is its staff (though there aren't many of them). They have been very professional and helpful. I CAN NOT recommend this hotel I'm afraid.

  • Stayed October 2012, traveled solo
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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DIMITRIOS T, General Manager at BEST WESTERN Ilisia Hotel, responded to this review, April 9, 2013
Dear Esperanza01,

Thank you for your comments.
We are glad that you have found our professional staff helpful during your stay.
Please be informed that various actions have been taken, to tackle the issues raised in your review.
We look forward to welcome you back to Best Western Ilisia Hotel on you next stay in Athens.

Best regards,
Dimitris Tsekouras
General Manager
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washington D.C.
Top Contributor
75 reviews 75 reviews
69 hotel reviews
Reviews in 57 cities Reviews in 57 cities
105 helpful votes 105 helpful votes
4 of 5 stars Reviewed October 3, 2012

Coming through Athens after going to the Islands--I am not crazy about Athens so did not spend much time here. Stayed at the Hilton before, which is literally next door. For less than 1/2 the price of the way too pretentious Hilton, you get a clean room with internet and free breakfast. You also get very very nice staff and a great location. They need to do some things like put new carpet down in the hallways, but its a nice, clean place and a great value. I would stay here again if I have to come to Athens.

  • Stayed October 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DIMITRIOS T, General Manager at BEST WESTERN Ilisia Hotel, responded to this review, April 23, 2013
Dear doberman32,

Thank you for your feedback.

It seems you enjoyed your stay with us and this gives us great pleasure. We provide a great value proposition for a stay in Athens and we are glad that you found our team members friendly.

We hope to see you again in Best Western Ilisia Hotel in your next visit to Athens.

Best Regards,

Dimitrios Tsekouras
General Manager
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Dublin, Ireland
Senior Contributor
36 reviews 36 reviews
13 hotel reviews
Reviews in 18 cities Reviews in 18 cities
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed September 4, 2012

We stay in the Ilisia in Athens because it is convenient for visiting relatives who are based in Kessariani.

We were a bit disappointed this time because we normally book a particular room on the top floor which is at the back away from the road (very quiet) and which has a separate sleeping area for our daughter. We had booked that room, but were given on arrival a totally different double room with a child bed in it (so no room to swing a cat) which was at the front on the road. We weren’t that happy, but in the end we kept the air conditioning on all night which blocked out almost all the road noise.

The location of this hotel is not bad, it’s just beside the Hilton, and it’s cheap for Athens.

Room Tip: We stay in the Ilisia in Athens because it is convenient for visiting relatives who are based in Kes...
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  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fort Lauderdale, Florida
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 28, 2012

The hotel is situated right behind the Hilton hotel, Starbucks coffee is right next to the hotel, and in walking distance some great tavern's. The rooms are clean, and comfortable, close to the city center, just one station away from Syntagma station (were the Greek Parlament is), and two stations from Monasteraki were you can find great shopping and food. Evangelismos is the subway station 5 minutes walking distance from the hotel. And when you are ready to leave to the airport and do not want to pay 60 to 90 euro's, in front of the Hilton hotel runs the X95 bus, 6 euro's to the airport, 2 to 3 minutes walking distance.

  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
romania
Top Contributor
217 reviews 217 reviews
109 hotel reviews
Reviews in 82 cities Reviews in 82 cities
172 helpful votes 172 helpful votes
4 of 5 stars Reviewed August 25, 2012

The area is known to the people of Athens as The Hilton, and this hotel is located just behind the Hilton. Metro station 5 minutes walking distance, central attraction are at 2-4 stops away. And you can see Lycabette's Hill from just outside the hotel.
Rooms are small but have all the amenities, breakfast is decent, and you can park on the streets around the hotel. Easy access by car from the highway or airport.

Room Tip: Ask to see the room first!
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  • Stayed October 2011, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Limassol, Cyprus
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 14, 2012

Ideal hotel ,or couples close to the center,easy to go in & out of Athens by car,Clean , not noisy
excellent service ,fair price

  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Ilisia Hotel

Address: 25 Michalakopoulou Street, Athens 11528, Greece
Phone Number:
Location: Greece > Attica > Athens
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#63 Luxury Hotel in Athens
Price Range (Based on Average Rates): $
Hotel Class:4 star — BEST WESTERN Ilisia Hotel 4*
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Also Known As:
Athens Best Western
Best Western Athens

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