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“Excellent service, convenient location” 4 of 5 stars
Review of New Hotel

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New Hotel
4.0 of 5 Hotel   |   16 Filellinon Street | Syntagma Square, Athens 10557, Greece (Formerly Olympic Palace Hotel)   |  
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Ranked #7 of 326 Hotels in Athens
GreenLeadersGold level
Mumbai (Bombay), India
Contributor
12 reviews 12 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
5 helpful votes 5 helpful votes
“Excellent service, convenient location”
4 of 5 stars Reviewed June 15, 2013

The location of this hotel is awesome, a 5 minute walk down to the Plaka area and just off Syntagma Square. All transport connections, be it the tram or metro are within reach at Syntagma. It is also a leisurely 10 - 15 minute walk to the Acropolis area. Extremely convenient for anyone interested in exploring Athens by foot.

The hotel staff is incredibly helpful and courteous. Always serving with a smile and ever willing to help with everything right from the bags, to directions, suggestions on what to see, cabs etc. Made our stay there a pleasure!

The only thing I found slightly overbearing was the decor of the hotel. While it is incredibly modern and unique in parts, it can get a bit much in some parts. Also, we were travelling with kids and the interiors were incredibly child unfriendly (although we can't really blame the hotel for that!). The other thing that didn't match our taste was that the room had the wash basin outside the bathroom near the entry foyer of the room. Other than that, the room size was average to small, with all modern amenities and facilities. The automated blinds were awesome, completely blacked out the outside lights allowing us a sound nights sleep on their incredibly comfortable beds!

Would surely recommend this hotel!

  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
YesHotels, Manager at New Hotel, responded to this review, June 17, 2013
Dear Guest,
Thank you for choosing New Hotel during your stay in Athens. We are glad that you enjoyed our accommodation as well as our bedding experience. We shall share your appreciative comments with our team. We hope to have the pleasure to have you as our guest in the near future in one of our spacious studio rooms with great view of Athens.
Kind regards
Hotel Manager
Dimitris Valyrakis
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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846 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (204)
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English first
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 15, 2013 via mobile

The New hotel is an excellent choice for a stay in Athens. Funky design, lovely rooms, a good gym and a great roof top bar. The breakfast was excellent and the service was great. Location is also perfect as you can walk to all the major sites and good eateries.

  • Stayed June 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
YesHotels, Manager at New Hotel, responded to this review, June 17, 2013
Dear Guest,
Thank you so much for sharing with us your review as well as your kind comments. We are glad that you enjoyed our hospitality, design, our New Art Lounge and our homemade breakfast at our restaurant New Taste. On behalf of our team we thank you and we will be more than happy to welcome you back.
Kind Regards
Dimitris Valyrakis
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney
Contributor
14 reviews 14 reviews
14 hotel reviews
Reviews in 12 cities Reviews in 12 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed June 14, 2013 via mobile

Very centrally located hotel we stayed at the end of our 3 week trip to the Islands.
Our experience was nothing exceptional but completely adequate for our 2 night stay.
Great lounge on roof top and well stocked breakfast with lots of variety to suit all.
It is expensive and based on this, alone we would probably choose elsewhere, next we are in Athens. I guess you pay for the great artwork throughout hotel?!
Front desk staff could be a touch friendlier if anything. The doorman was fantastic.

Stayed June 2013, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
YesHotels, Manager at New Hotel, responded to this review, June 17, 2013
Dear Guest,
Thank you for choosing New Hotel during your recent visit in Athens. It is with great pleasure that we found out you enjoyed our roof top lounge and our breakfast. We appreciate your comments on our staff and we will certainly share them with the rest of our team.
Once again, thank you for your review and we look forward to welcome you back to New Hotel next time you visit Athens
Kind Regards
Dimitris Valyrakis
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Berlin, Germany
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed June 13, 2013

it is a very central design hotel, great restaurant but a bit expensive,
very friendly and nice staff, clean rooms. love the lounge upstairs! the beds are very confortable.
i really recommend this Hotel
if it had a pool it would be a perfect dream!!!!!!

  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
YesHotels, Manager at New Hotel, responded to this review, June 17, 2013
Dear Guest,
Thank you for choosing New hotel during your vacation in Athens. We are glad that you enjoyed our location, services and our brand New Art Lounge. We thank you and it will be our pleasure to welcome you back in the near future.
Kind Regards
Dimitris Valyrakis
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 12, 2013

Fantastic Location. Brilliant, brilliant, brilliant interior design. Had booked a Junior Suite as some of he other rooms looked a little on the small side. At 10pm on Night 1, we received a call from reception offering us a complimentary upgrade to the Penthouse Suite.

Now THAT's a view! We spent a glorious three days with the biggest rooftop deck in history.

Staff were incredibly helpful and accommodating - couldn't ask for much more than that!

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
YesHotels, Manager at New Hotel, responded to this review, June 13, 2013
Dear Guest,
Thank you for choosing New Hotel during your stay in Athens. It gives us great pleasure to know that you enjoyed our hospitality, design, services and our brand “New” Art Lounge. It is comments like yours that encourage us to offer our outmost to our valuable guests. On behalf of our staff would like to thank you and we look forward to offer you our services upon your next visit in Athens.
Kind Regards
Dimitris Valyrakis
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Senior Contributor
48 reviews 48 reviews
22 hotel reviews
Reviews in 28 cities Reviews in 28 cities
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed June 11, 2013

We spent 6 nights at the New Hotel in June 2013 and we could not think of any improvements. The staff were lovely and helpful, especially the ladies at Reception and a door man who would always chat. The furnishings are quirky and interesting. Our room was comfortable and serviced twice a day, including chocolates at night. The free wi fi in our room was quick. There was also a decked out gym. The location is superb for visiting the Acropolis, museums, restaurants and shops. This place offered a perfect, comfortable and secure base for exploring Athens. We felt New Hotel offered value for money given the characteristics outlined above.

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
YesHotels, Manager at New Hotel, responded to this review, June 13, 2013
Dear Guest,
On behalf of our staff we would like to thank you for sharing with us your kind review as well as your encouraging comments. Our aim is to offer comfort and hospitality to our valuable guests and make your stay at New a pleasant one. We are glad that you had the opportunity to visit our gym at our wellness center area. We thank you and it we will be more than happy to welcome you back.
Kind Regards
Dimitris Valyrakis
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Georgia
Contributor
13 reviews 13 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed June 10, 2013

The design of this hotel is truly exceptional. The Campana Brother workshop salvaged wood and created fabulous sculptures decorating the lobby and restaurant. The hotel also features decorative walls of old light fixtures and clever redesigns of furniture from the previous hotel.

Great location for walking around Athens; close to Syntagma Square yet far enough away to feel safe. We stayed twice at this hotel- the first two days of our visit to Greece and then 2 ½ weeks later for the last three days of our visit. (It’s only a five-minute walk to the airport express bus stop.) The New Hotel was the perfect place to recover from jet lag and a great place to end our trip on a high note.

The rooms are well-designed, very modern and hip, and have unusual decorations (and a gazillion light switches.) Very comfortable beds, good Internet connection, and a business center in the basement. Breakfast was splendid- a wide variety of offerings including freshly squeezed orange juice, omelets made to order, yogurt, fresh fruit, cheeses, olives, vegetables, etc. and even cappuccino.

Employees were young, good-looking, hip, and extremely helpful. In particular, Eleni at the front desk always greeted us with a smile and gave us great recommendations. Employees in this hotel were so nice that even though we slept through breakfast on our second day and breakfast had already been cleared, they still prepared a breakfast for us at no extra charge.

Fabulous place to stay in Athens.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
YesHotels, Manager at New Hotel, responded to this review, June 12, 2013
Dear Guest,
Thank you for sharing with us such a detailed review. On behalf of our team would like to thank you for your appreciative comments. Our aim is to offer our valuable guests comfort and hospitality and we are glad that we passed on this feeling to you in the short time you stayed with us at New Hotel. It gives us great pleasure to know that you enjoyed our sleeping experience, our service and our homemade breakfast at our restaurant New Taste. Once again we thank you and we would love to welcome you back hopefully for a longer vacation.
Kind Regards
Dimitris Valyrakis
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about New Hotel

Address: 16 Filellinon Street | Syntagma Square, Athens 10557, Greece (Formerly Olympic Palace Hotel)
Phone Number:
Location: Greece > Attica > Athens
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites
Hotel Style:
#1 Green Hotel in Athens
#2 Business Hotel in Athens
#6 Luxury Hotel in Athens
#6 Family Hotel in Athens
#6 Romantic Hotel in Athens
Price Range (Based on Average Rates): $$
Hotel Class:4 star — New Hotel 4*
Number of rooms: 79
Official Description (provided by the hotel):
New Hotel is located 200 meters from Syntagma (Constitution) Square, the most central part of Athens, a center point to the daily activities of all Athenians. An ideal location to get the best of Athens, from ancient to modern times. New Hotel, a deluxe property totally designed (with exclusive furniture) by Campana brothers. 79 rooms & suites in total, featuring a strong and authentic Greek design concept within the rooms under the perception of the Campana brothers. ... more   less 
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Also Known As:
Olympic Palace Athens

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