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“Amazing hotel, great location, fantastic staff” 5 of 5 stars
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New Hotel
4.0 of 5 Hotel   |   16 Filellinon Street | Syntagma Square, Athens 10557, Greece (Formerly Olympic Palace Hotel)   |  
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Ranked #7 of 326 Hotels in Athens
GreenLeadersGold level
Athens
Contributor
16 reviews 16 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
14 helpful votes 14 helpful votes
“Amazing hotel, great location, fantastic staff”
5 of 5 stars Reviewed April 16, 2012

We stayed here for a few nights before and after a tour. The staff were so helpful and friendly, everything we asked for was no problem. The rooms are very funky, with each room having it own unique design. We stayed in the postcard room and the wedding shadow theatre room - both very fun! The hotel is only 2 blocks from Syntagma Square so it's really easy to get around. The breakfast was amazing and they have an espresso bar with real milk! My friend and I changed our hotel reservations so we could come back here. I would DEFINITELY recommend this hotel to anyone.

Room Tip: Some rooms face the main road, try to get a room that faces the side street as it is a bit quieter...
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  • Stayed April 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
YesHotels, Manager at New Hotel, responded to this review, April 24, 2012
Dear Guest,

It is always our pleasure to receive such reviews and know that you had an excellent stay with us! We will be happy to share your encouraging comments with the rest of our staff and would love to accommodate you again in the future!

Dimitris Valyrakis
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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845 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (204)
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Zurich
Senior Contributor
31 reviews 31 reviews
27 hotel reviews
Reviews in 23 cities Reviews in 23 cities
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed April 10, 2012

We just arrived from the New Hotel. Everything is new and trend. The service is wonderful and the team is very attentive and kindly. The location is perfect and the restaurant inside the hotel is very good also. I really recommend!

  • Stayed April 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
YesHotels, Manager at New Hotel, responded to this review, April 24, 2012
Dear Guest,

We are happy that New Hotel met your expectations! We will more than happy to accommodate you again in the future!

Dimitris Valyrakis
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tirana, Albania
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed April 10, 2012

Don't let the ordinary exterior fool you, this hotel is a class act. Completely refurbished in the summer of 2011, it looks and feels new. The staff is easily the best I've experienced in Europe, attentive but never intrusive, who went out of their way to make our stay as comfortable as possible. Rooms were very unusual yet functional, excellent shower (a must), sheets are changed daily unless requested otherwise and towels twice a day, Clarins toiletries (much to my wife's delight), fast & free wireless Internet through own laptop or via room's Internet TV with wireless keyboard (why do expensive hotels always charge a fortune for Internet access???), the most comfortable bed we've ever slept in, I even photographed the label so I can buy one for myself - alas I think its an exclusive hotel model. Good breakfast with freshly squeezed orange juice, cappuccino coffee and eggs made as you like to order. If I could change a few things, I would add a swimming pool on the roof top, expand the choice of TV channels and add tea and coffee making facilities. EXCELLENT HOTEL - HIGHLY RECOMMENDED easily better than most 5 star hotels.

Room Tip: Road below is busy so opt for upper floors if available. Windows are double glazed though which hel...
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  • Stayed April 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
YesHotels, Manager at New Hotel, responded to this review, April 24, 2012
Dear Guest,

We appreciate your kind comments as well as taking the time to share your experience at “NEW” hotel in such a detailed review! Kindly note that your suggestions regarding our TV channels as well as the coffee & tea facilities in the rooms, are seriously taken into consideration.
We will be happy to accommodate you again in New Hotel!

Dimitris Valyrakis
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Zichron Yaakov, Israel
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 30, 2012

Great hotel. Love the design. Funky room. Felt like I was in a gallery.
Loved it.
The personal are very friendly. The only thing I missed was a bath tub but the shower was great.
If you are planning a trip to Athens this is the hotel to stay at.

  • Stayed March 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
YesHotels, Manager at New Hotel, responded to this review, April 24, 2012
Dear Guest,

Thank you for choosing New Hotel during your last visit in Athens, as well as your kind words.
Receiving such kind comments as yours encourages us to offer our outmost and increase our efforts.
We will be delighted to accommodate you again in the near future!


Dimitris Valyrakis
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
london
Top Contributor
139 reviews 139 reviews
32 hotel reviews
Reviews in 43 cities Reviews in 43 cities
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed March 26, 2012

I've stayed in many hotels in AThens including the Periscope (same group) Grande Bretagne, King George, Hilton etc. This new small place can easily compete with all of them as there is a lto of attention to detail and the staff areextremely proffesional and attentive. Had a basic room which is quite small but so functional and well designed. Everythign was hospital clean, have never experienced such a clean room before. Welcome drinsk and sweets while you check in downstairs, and snack and note in the room. Had snacks at restaurant as well as breakfast and they were realyl tasty and well cooked, they even make their own bread on the premises. I checked otu the gym which is well equpied for the size of the place and very modern.
THis place has the most contemporary design in Athens while keeping its old Greek character with a hint of nostalgia. Even if you don't stay here (great value for what you get) do try out the restaurant for fodo or a drink. Expect helpful and friendly stuff, with treats and smiles.

You might be wonderign why the 4 stars then and not 5? SOund insulation. Not sure if it applies to all the rooms, but even though i was nto on the lowest floor and was actualyl facign the side street, the noise from the dreadful nosiy city of Athens coudl not be kept outside. Pity. But I'll be back if it is for a short break. Such a treat (+ free wifi and amazing location)

  • Stayed February 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
YesHotels, Manager at New Hotel, responded to this review, April 24, 2012
Dear Guest,

Thank you so much for your kind words for New Hotel and the YES group. Such positive words of appreciation are the best reward to keep us motivated.
We shall share your encouraging comments with the rest of our staff.
It will be our pleasure to accommodate you again in the near future.

Kind regards

Hotel Manager
Dimitris Valyrakis
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Thessaloniki, Greece
Contributor
14 reviews 14 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed March 9, 2012

This hotel is a great example of what a great team of designers and architects can do if they put their minds to it!
Location:In the heart of Athens 10 min walk to Monastiraki/Thiseion/Plaka , 10 min walk to the new museum of Acropolis & and the hill of Parthenon , 5 min walk to Syntagma square , 10 min walk to Ermou (main shopping street) and glam area of Kolonaki (brands area like D&G, Louis Vuitton etc..) also in Kolonaki you can find some great cafes and restaurants(bit pricey).
Safety: Even though the center of Athens lately has seen a rise in the crime rate (mostly pickpockets and roberies-wallets,mobile phones,cash) the hotel is on the side of the Syntagma that feels absolutely safe for 2 days we walked everywhere. Though it is advised in nighttime if you dot know the streets just to be safe take a taxi!
Rooms: We had a room on the 5th floor , not huge but spacious enough.It had a view of Lycabetus hill , floor to ceiling window, and a balcony. Huge comfortable bed,pillow menu to choose if you did not like the ones provided, mini bar fully stocked. Shower with Clarins amenities. Great soundproofing, flat screen tv, alarm clock radio with ipad/ipod base (this came in very handy as i had left my charger at home).
Cleaning: The room was spotless clean , and stands true for the entire hotel! They also provide a turndown service in the evening.
Welcome: All the staff is extremely helpfull & welcoming.(Complementary bottle of water & mini snack of aubergine salad in room as a welcome)
Food/Breakfast/Restaurant: The restaurant is always busy(even with locals not staying at the hotel) but not packed. Breakfast is a dream, freshly baked croissants, fresh orange juice, omelet bar , fruits , cereal,organic choices, cold cuts, chesse,cakes ,muffins etc...TOP NOTCH quality, discreet and helpfull service with a smile. International press available at no extra cost.
WI-FI: Is available and free , ask for it and they will give you a password when you check in
PARKING: Available open-air (but guarded) in a lot next to the hotel . They charge 10 euro per day.
SPA/GYM:both available with a good choice of treatments at the spa.
Design: This is the best part, they kept all the furniture from the old hotel tore them apart and have reused them as designer items in the new hotel. All the rooms have some part of Greek culture displayed in them in some funky and fun yet elegant designer way.Even the corridors of this hotel have a great feel when you walk through them!
I think that it way to much info ! and i am sorry but i really loved this place and it deserves the praise.
Definately staying there again!

Room Tip: 4th / 5th & 6th floor are sunnier and have views
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  • Stayed March 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
YesHotels, Manager at New Hotel, responded to this review, March 13, 2012
Dear Guest,
Thank you so much for your kind words. Such positive words of appreciation are the best reward for us and motivate us to keep improving.
We shall share your encouraging comments with the rest of our staff
It is our pleasure to accommodate you again in the near future.

Kind regards

Dimitris Valyrakis
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 9, 2012

I stayed for just a day and it's such a shame really, this is a lovely hotel.

Location wise it can't be faulted, it's right in the centre of Athens. Design wise too it's bold and quirky. It's a bit of a strange combination of elements but definetely interesting. The room is also a bit unusual in terms of where things are placed but in a very good way. Loved the balcony too, I hate hotels with no outside spaces.

However, what really sets the hotel apart is its staff. So unusual in larger hotels! They are geniunely friendly and I felt that I was being taken care of. I especially would like to mention Ms. Christina who was so great during breakfast with her sunny disposition.

I used to live in Athens and I am usually very strict with all Greek hotels but I couldn't recommend New Hotel enough. It's a really lovely place.

Room Tip: All rooms have lovely and different design features. Ask to see one or two, they are happy to help.
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  • Stayed February 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
YesHotels, Manager at New Hotel, responded to this review, March 13, 2012
Dear Guest,
We are happy that our services and location were exactly what you were looking for.
Our staff aims to provide comfort and hospitality to all our guests and make New “a home away from home” experience. Thank you for your kind words and we are looking forward to welcome you back at New Hotel.
We remain at your disposal


Kind regards

Dimitris Valyrakis
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about New Hotel

Address: 16 Filellinon Street | Syntagma Square, Athens 10557, Greece (Formerly Olympic Palace Hotel)
Phone Number:
Location: Greece > Attica > Athens
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites
Hotel Style:
#1 Green Hotel in Athens
#2 Business Hotel in Athens
#5 Romantic Hotel in Athens
#6 Family Hotel in Athens
#6 Luxury Hotel in Athens
Price Range (Based on Average Rates): $$
Hotel Class:4 star — New Hotel 4*
Number of rooms: 79
Official Description (provided by the hotel):
New Hotel is located 200 meters from Syntagma (Constitution) Square, the most central part of Athens, a center point to the daily activities of all Athenians. An ideal location to get the best of Athens, from ancient to modern times. New Hotel, a deluxe property totally designed (with exclusive furniture) by Campana brothers. 79 rooms & suites in total, featuring a strong and authentic Greek design concept within the rooms under the perception of the Campana brothers. ... more   less 
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Also Known As:
Olympic Palace Athens

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