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“Unfriendly staff” 3 of 5 stars
Review of Novotel Athenes

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Novotel Athenes
4.0 of 5 Hotel   |   4 - 6 Michail Voda et Makedonias, Athens 10439, Greece   |  
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Culture Package
Ranked #65 of 325 Hotels in Athens
Senior Contributor
36 reviews 36 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
33 helpful votes 33 helpful votes
“Unfriendly staff”
3 of 5 stars Reviewed yesterday NEW via mobile

Stayed for three nights. Average hotel with unfriendly staff. Seems guests are not welcomed.
Breakfast is elobrate but no cooked veg items. Staff not interested to listen about this.
Rooftop pool is great with excellent views of city.

Stayed May 2015, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,278 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
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Stratford upon Avon UK
Senior Contributor
24 reviews 24 reviews
15 hotel reviews
Reviews in 17 cities Reviews in 17 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed yesterday NEW

We stayed three night during the May bank holiday weekend. Everything about the hotel was excellent. The rooms are large with very comfortable beds and there is no traffic noise. The views from the roof top bar and pool are spectacular. All the staff are extremely friendly and helpful. The only downside is that the neighbourhood is rather run down.

  • Stayed May 2015, traveled with friends
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Switzerland
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed 3 days ago NEW

Very helpful front desk staff (had a messed up reservation). Hotel rooms are nice and clean. Good breakfast, just do not miss the time :)

We used the pool on an afternoon and enjoyed the view to the Akropolis. Great view!

Room Tip: good windows even close to the street I heard no noise at night
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Green Features: The usual towel deal; hang to the rail means no change. I have not seen much else, but that is not part of my focus.
  • Stayed April 2015, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tzikas, General Manager at Novotel Athenes, responded to this review, 2 days ago
Dear Hotel Guest,
We would like to thank you for your preference at the Novotel Athens hotel. We were pleased to read your positive review and we're delighted to learn you enjoyed the hotel's services.
We look forward welcoming you again during your next trip in Athens.
Sincerely, E. Tzikas, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Karlskrona, Sweden
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Me and my family went to Athens May 2014 on a family vacation. Novotel Athens is located a few subway stations from city centre and closest subway station is at walking distance from the hotel. So with the kids in a trolley it's quite easy to move around in Athens by subway and bus. Novotel has a fairly sized swimming pool on the top of tthe roof with an amazing vantage point towards Parthenon. There's also a bar there so a drink in the sunset overlooking Parthenon is a little romantic maybe if you're travelling without the kids. A small area for kids to play and an Q-Box game in the hotel lobby kept our kids busy while we finished our morning coffee. Also a few low price but decent restaurants very close to the hotel helped us keep our vacatioon budget.

  • Stayed May 2014, traveled with family
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tzikas, General Manager at Novotel Athenes, responded to this review, 2 days ago
Dear Hotel Guest, We would like to thank you for having shared your review in Tripadvisor further your stay at the Novotel Athens hotel.
We were pleased to read your positive review and we're delighted to learn you and your family enjoyed the hotel's services.
We look forward welcoming you again during your next trip in Athens.
Sincerely, E. Tzikas, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Yogya
Top Contributor
340 reviews 340 reviews
65 hotel reviews
Reviews in 110 cities Reviews in 110 cities
218 helpful votes 218 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed here for 2 nights with my family.
The surrounding of the hotel is not nice; even as per our taxi driver this area is a place where drug addicted people hanging around.
We booked room with extra bed but unfortunately when we arrived in the room, the extra bed is not ready yet.
So basically I have to open the sofa first, tidy up the bed from some dirts and then we can use.
As frequent user of Accor hotels, I really never see this in previous experience.

In other hand, the internet is quite OK and stable.
The breakfast has quite many varieties, but make sure you come before 9am, since it will be very full and there will be no space.

The closest metro is Larisis, which is just 10-15 mins walk.
Just before Larisis there is Carrefour where you can buy some groceries if needed.
Again since the surrounding is very fishy, then I will not recommend to hang around or walk or take dinner around the hotel after sunset.

  • Stayed April 2015, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tzikas, General Manager at Novotel Athenes, responded to this review, 2 days ago
Dear Hotel Guest,
We thank you for having taken the time to share your feedback in Tripadvisor further your stay at the Novotel Athens hotel.
We consider your remarks since we always improve our services to offer the best of us to our clients.
We look forward welcoming you again at the Novotel Athens hotel in the future.
Sincerely, E. Tzikas, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Contributor
11 reviews 11 reviews
10 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Booked the accommodation on line and arrived at the hotel on foot from the metro station. This hotel is not in the greatest of areas but the hotel has lived up to the expectations of other hotels in this chain. Entering the lobby after a day of travelling or sight seeing was a breath of fresh air. All staff have been very friendly and helpful, the rooms comfortable and well kept and the free use of the 2 Mac computers in the lobby, very handy. After Turkey, the breakfast choices were good though somewhat limited and as stated by others, can be crowded at times. On the negative side, an iron and ironing board were not provided, 2 very small milk satchels were a part of the complimentary drinks for the tea and coffee to be made in the paper cups (???). Apart from that, the room on the 4th floor, near the lift, was very quiet. Most of the tourist attractions are within 30-45 mins walking. Would definitely stay here again.

Room Tip: Not necessary from our experience
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  • Stayed April 2015, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tzikas, General Manager at Novotel Athenes, responded to this review, 1 week ago
Dear Hotel Guest,
We thank you for having shared your positive review on Tripadvisor.
You enjoyed your stay at the Novotel Athens hotel and your satisfaction is our best reward.
We hope to have the pleasure to welcome you again at the Novotel Athens hotel in the future.
Sincerely, E. Tzikas, General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Novotel Athenes

Address: 4 - 6 Michail Voda et Makedonias, Athens 10439, Greece
Phone Number:
Location: Greece > Attica > Athens
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#31 Luxury Hotel in Athens
#35 Family Hotel in Athens
#66 Business Hotel in Athens
Price Range (Based on Average Rates): $
Hotel Class:4 star — Novotel Athenes 4*
Number of rooms: 196
Official Description (provided by the hotel):
For a family holiday or a business trip, the Novotel Athens is designed for natural living. This 4 star hotel in the centre of Athens is close to Omonia Square, Larissis station and the National Museum and features spacious, ergonomic rooms for your comfort and well being. Get down to business with internet access and meeting rooms. Relax in our modern, open plan bar and restaurant with well balanced Mediterranean cuisine or at the rooftop bar and restaurant beside the pool. Free onsite parking. FREE wi-fi. ... more   less 
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Also Known As:
Novotel Athenes Hotel Athens
Novotel Hotel Athens
Novotel Hotel Athenes
Novotel Athens
Athens Novotel

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