We recently spent a day in Athens as part of a Mediterranean cruise (Celebrity Reflection). We were a group of 9, ages ranging from 5 to mid-70s, and wanted a private tour rather than join the larger, more expensive ship excursions. We found "Private Greece Tours" through TripAdvisor. From the start, communication with Nikos was very easy. He always responded right away, and was accommodating with our sightseeing plans, and when we had changes (# participants, addition of wheelchair). His instructions to us were very clear as well.
Demitris, our driver/guide met us at the port on time. His minibus was spacious and comfortable. We left at 8, and were able to get to our first stop, the Acropolis, before the larger cruise excursion tours arrived. He gave us a short introduction and gave us instructions on how to purchase tickets and in particular, how to gain access for my dad, who was in a wheelchair. If I had one wish, it's that I wish Demitris could have accompanied us as a tour guide into the Acropolis (I don't think he was allowed to). It would have been helpful to have him explain the buildings as we saw them. Also, in our other tours, it seemed that tour guides could proceed to the front of the ticket booth so the members can skip the long lines. Not so great for those without tour guides, I know. I'm not sure if it's the same in Greece. Here, however, I accompanied my father to the lift that took us directly to the top of the Acropolis while the rest of our group had to wait in line and make their way up the mountain. It probably took them an hour to reach the Parthenon. After our visit, Demitris met us right at the entrance/exit. He'd given us a local cell phone for communication, which was thoughtful.
After the Acropolis, we also visited (probably not in this order because I can't remember) the Ancient Agora, The Temple of Zeus, The Acropolis Museum, Changing of the Guards. We initially had plans to visit another museum, but given that it was very hot that day, and the kids were tired already after the Acropolis, Demitris suggested visiting only the Acroplis, which turned out to be very fascinating.
Before returning us to the port, Demitris suggested getting some gelato, which made the kids extremely happy. He took us to a very upscale bakery that specialized in gelato and baklava. It was all delicious and a great way to end the day.
Demitris was very personable, knowledgeable and willing to work with us on our plans. He knew the layout of all the locations and ticketing procedures. When we didn't receive "free entrance" tickets for my father (wheelchair) and me (accompanying person) at the Acropolis, he went with us to the next site and explained the situation. (Buying a ticket to the Acropolis also gets you admission into some of the other sites.) When he dropped us off at the port, I realized that I'd forgotten to get a postcard, so I asked him if he would drive me to the little souvenir stand at the entrance of the port and I'd walk back to the ship. He did one better and not just drove me there and back, but offered to put the postage-paid card into the mail for me.
We're happy that we chose Private Greece Tours and enjoyed our day with Demitris. If only it wasn't so hot that day....
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.