The Swan - was it okay? Sort of. Would I recommend it to anyone? Not at all. It's not what you expect when you have paid £75.00 for a room. To be fair, let's start with the good points. The staff who welcomed us to the hotel were helpful, polite and friendly. When we couldn't get a taxi the lady at the bar organised a private lift for us, something she didn't have to do, and something for which we were extremely grateful. The public areas of the hotel were historic and quaint and fascinating. We found the proprietor an interesting and much travelled man, but probably open to misunderstanding if you didn't have much in common with him. The breakfast was excellent, plenty of food and served hot straight from the kitchen rather than luke warm from a greasy bar. What a pity that the room so let this place down. Unfortunately it faced the main thoroughfare, and was subject to traffic noise and loud voices far into the night and in the early morning. The hotel is much in need of a facelift, and you can look at the exterior from the windows and see that it would benefit from a coat of paint at the very least. The conversion to an ensuite room is clumsy, and leaves lots of useless, strange shaped areas. The bathroom is hopeless. The bath is no bigger than a large tub, the sink is old fashioned with taps which can't be properly turned off and constantly drip, and the toilet is stained and in need of a good dose of bleach. This was a twin room, and the beds were too narrow and quite lumpy. The TV was too small, there was no clock in the room, and the furniture was utilitarian and mismatched. The whole effect was drab and depressing, with no attempt having been made to update of lighten things up. Not very comfotable at all.
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, Travelocity, Priceline, BookingOdigeoWL and Tingo so you can book your The Swan Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- The Swan Hotel Harleston, Norfolk