Having booked this hotel back in October I was very concerned by later reviews slating this hotel.
However on the whole we had a great time, staff were excellent, contrary to many reveiws, We stayed all inclusive and generally the food was fine, the barbecue night was not up to standard and while the breakfast was adequate the food under the hot plates was never hot. Carmichels at the top of the hill was top notch with an excellent manager and staff. We ate there 3 nights and were never disappointed. The are times when you had to wait for a golf cart to run you around, but you are on holiday so what's the rush,, and there are no rules stopping you walking.
There is a shuttle to the beach, try Jackie o, Vorne the shuttle driver will tell you she is closed as he prefers to take you to the beach bars run by family. Be firm the sun beds are new food great hospitality 5 Starr and clean loos. And no charge if you are all inclusive.
Sugar Ridge is not perfect, but were is? With perhaps the manager implementing the regular grouses it could be ( the water was never replaced in the fridge, we just got a bottle from the bar and had to ask for top ups of shower hell etc.