Near Gare Nord station.
Shopping mall with supermarket across the street.
Getting to Hotel from Airport:
Train from airport to Gare Nord took 15 mins then 5 minutes walk to hotel.
Friendly and smooth.
Upgraded room with Platinum status.
Smelled very clean
Large and comfortable.
Small, had to tilt laptop to fit in safe.
Had to ask to get a room service menu sent up to my room.
One night couldn’t get through to room service for 20 minutes and finally reception took my order.
Food delivered accurately within 30 minutes.
Food was hot.
Very good Tarte Tatin.
Good working height.
Adjustable desk lamp.
Two European power sockets at desk height.
Coffee machine on desk.
Not adjustable but comfortable for work.
Tea and Coffee in room:
Complimentary Drinking Water:
One bottle in fridge daily.
Turn Down Service:
Closet, Drawer and Cabinet Space:
Small sized hanging area at bedsides.
Phone on desk.
Phone bedside did not have cable.
When informed reception promised to fix by second day but they did not.
I had to remind them again and when I asked for explanation none was provided but they did send someone up to put in a cable.
Surprised that the room was cleaned twice but person cleaning did not bother about this.
No phone in bathroom.
Two lounge chairs.
Medium sized LCD on fridge cabinet.
CNN and BBC news channels.
Curtains effective at blocking sunlight.
View from Room:
Main boulevard and surrounding hotels.
Shower combined with bathtub.
Not very strong lighting.
Water pressure strong.
Hot water temperature varied and not hot enough to shave – used tea water heater to get really hot water.
No heated mirror.
Shaver outlet for US style plugs.
Bathroom floor not heated.
Sometimes noisy vent.
Morning Newspaper at Door:
Was promised when I checked-in but not delivered the next morning. I had to call reception after which someone brought it up.
Due to snow no newspaper delivered for the next two mornings.
On the last morning still no newspaper delivered. When I asked for an explanation none was provided.
Yes. Did not use.
Yes. Did not use.
Noise Level in Room:
Generally quiet after closing bathroom door.
Occasional emergency vehicle sirens.
Air conditioner fan noisy at high speed.
Internet in Room:
Free for hotel guests.
Stopped working suddenly throughout the hotel one day for a while but I think that was due to ISP provider and not a hotel issue.
King size bed.
Alarm Clock and Wakeup:
Wake up calls requested from automated system were always on time.
Did not use.
Did not get at hotel.
Picked up from shops in neighbourhood.
Did not use.
Did not use.
Very friendly and responsive when contacted in person or by phone but sloppy on follow through.
No waiting. Fast.
Getting from Hotel to Airport:
5 minutes walk to Gare Nord. 15 minutes wait for delayed train. 10 minutes by train to airport.
- Official Description (provided by the hotel):
- Situated in the Northern Quarter, Crowne Plaza® Brussels - Le Palace hotel adds elegance to business trips. Built in 1908, our hotel is fully renovated and offers the most contemporary, business-ready amenities. Ideal for corporate travel and events, our hotel is located near Brussels Airport and the city centre. Guests can get to the European Commission and NATO – as well as major companies like Procter and Gamble and BNP Paribas Fortis – via the Rogier metro station, a five-minute walk away. Hosting an event on site? Our flexible meeting facilities include WiFi and the assistance of our Crowne Plaza® Meetings & Events team. Situated on Place Rogier, our hotel is within easy reach of places to see. Sightseers can take a walk to a host of parks, theaters and museums, including the Grand Place and Royal Museum of Fine Arts, in 15 minutes or less. Our guestrooms overlook the Botanical Garden of Brussels, where visitors can find art exhibitions and concerts, or simply stroll the grounds. Within our historic hotel, you can work or work out anytime; WiFi, Business Centre and Fitness Centre facilities are available around the clock. Questions? Our multilingual staff are at your service. Hungry and pressed for time? Choose from a fast and fresh dining menu. Or, linger over a beer or international cuisine at Nouveau Taste Restaurant or Deco Verre Brasserie. ... more less
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- Also Known As:
- Crowne Plaza Brussels
- Crowne Plaza Hotel Brussels - Le Palace Belgium