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“staying in crown plaza , le palace is an experience in itself , grand rooms, grand property , grand location , lovely.” 4 of 5 stars
Review of Crowne Plaza Hotel Brussels - Le Palace

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Crowne Plaza Hotel Brussels - Le Palace
4.0 of 5 Hotel   |   Rue Gineste 3, Saint-Josse-ten-Noode, Brussels 1210, Belgium   |  
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jaipur
Top Contributor
109 reviews 109 reviews
14 hotel reviews
Reviews in 21 cities Reviews in 21 cities
50 helpful votes 50 helpful votes
“staying in crown plaza , le palace is an experience in itself , grand rooms, grand property , grand location , lovely.”
4 of 5 stars Reviewed January 18, 2013

i stayed in this hotel in june 2012 with my family. one word sums up my experience - COMFORTABLE & ROYAL. The location is excellent, main street , main shopping area , eateries all around , very near grand place , one can take a cool evening stroll back to hotel after having dinner near the grand place. very well connected with transport facilities available all the time , and all types of transport - taxi , train, bus. No congested traffic.
the building is grand and large spacious rooms , lovely breakfast to start your day - an experience in itself. I recommend this hotel because if we compare the price with other hotels and facilities , then it is par excellence.

Room Tip: book in advance , if frequent traveller , then take priority club membership of holiday inn group an...
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  • Stayed June 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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1,176 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (152)
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Glasgow, United Kingdom
Contributor
12 reviews 12 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed January 17, 2013 via mobile

A fundamentally sound corporate overnighter. Very good dinner, respectable room and good bed, excellent location and better than average wifi. Staff are a little disconnected though, and public spaces in the hotel are a bit inhospitable. It is also extremely pricey for an essentially no frills business hotel.

  • Stayed December 2012
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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IHGCare, Guest Relations Manager at Crowne Plaza Hotel Brussels - Le Palace, responded to this review, August 1, 2013
Dear jimbonotts,

Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment regarding dinner, room and the bed.

However, We’re sorry we fell below your expectation regarding our staff being a bit inhospitable. We will address this point. I assure you the feedback of our hotel will be reviewed and most certainly forwarded to the appropriate departments. We take the confidence our guests place in us very seriously and work diligently to rectify any unsatisfactory experiences. We hope you give us a chance in the future to show you how great our hotel is.

Sincerely,

Orlando A.
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rehovot, Israel
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
Reviews in 10 cities Reviews in 10 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed January 12, 2013

The hotel is really nice: good clean room with nice decoration, delicious breakfast, friendly staff, great location (short walking distance from the city center and North train station). We arrived early in the morning so it was obvious to us that we could not check in and get the room at 7am. We were very surprised when in the reception we were told that there is no problem with early check in and we got the room. Our room was one with “the wall view”, however it did not cause any inconvenience to us since we were out of the room most of the time. I will definitely stay at this hotel next time I am in Brussels and I can recommend this hotel to everyone who is looking for a good hotel at reasonable price.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Cheltenham, England.
Top Contributor
70 reviews 70 reviews
68 hotel reviews
Reviews in 58 cities Reviews in 58 cities
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed January 7, 2013 via mobile

Stayed here for new year, room was good location also good across road from shopping street which leads to Grand Place. Was quoted €55 for breakfast for two of us - I don't think so!!! No other problems and would stay again.

Stayed January 2013
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Kuwait City, Kuwait
Top Contributor
131 reviews 131 reviews
38 hotel reviews
Reviews in 50 cities Reviews in 50 cities
75 helpful votes 75 helpful votes
4 of 5 stars Reviewed January 7, 2013

This is my second time at the Crowne Plaza Brussels. Intentionally stayed at the same hotel because of location. I was upgraded to an Executive Room overlooking the garden. Loved the room. The service as usual excellent. Did not try their restaurants this time, but ordered room service, which was quick and prompt. Everything in the room was really great; internet, housekeeping and the best part again is the location!

  • Stayed January 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed January 6, 2013 via mobile

This hotel was very well located just a short stroll away from the main shopping pedestrian mall, tourist areas and dining.

Our room was very comfortable with a king bed, coffee maker, TV etc. The bathroom was a generous size which was a nice surprise and there was plenty of room to place personal items.

Their WIFI however was quite unreliable and would drop out frequently. I had a lot of connection issues with my ipad and iphone and the SSID could not be found even though my husbands iphone was connected to WIFI. We were staying on the 7th floor and signal was poor.

Apart from this I enjoyed staying here.

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Netherlands
Senior Contributor
38 reviews 38 reviews
15 hotel reviews
Reviews in 15 cities Reviews in 15 cities
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed January 5, 2013

We are just back from a short stay in Brussel. We travelled as a family.
The Hotel is just a walk away from the main shopping street, and about 10 min walk to the Brussel North Station.
When we checked in I feel a warm welcome, our room was already ready and situated in a corner on the third floor.
We had a view on a little parc and main street.
It was quit a big room,with a extra sofa bed for our daughter,everything we needed it was there included a senseo machine with coffee pads.
The continental breakfast was very well,everything was there.
Just walk out and cross the main street and the first shops are there.

A said before we feel a warm friendly welcome also when we checked out.
If Crowne Plaza keep there service well to the future we will return.

Room Tip: Room 361 is a corner room with is quiet large.
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  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza Hotel Brussels - Le Palace

Address: Rue Gineste 3, Saint-Josse-ten-Noode, Brussels 1210, Belgium
Phone Number:
Location: Belgium > Brussels > Saint-Josse-ten-Noode
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #2 of 14 Hotels in Saint-Josse-ten-Noode
Price Range (Based on Average Rates): $
Hotel Class:4 star — Crowne Plaza Hotel Brussels - Le Palace 4*
Number of rooms: 354
Official Description (provided by the hotel):
Discover a Palace of today! Dating back to 1908, Crowne Plaza Brussels - Le Palace has a long distinguished history and has been at the heart of Brussels’ daily life since the day it opened. Today the hotel is committed to preserving its unique traditions while providing new and modern comforts for its guests. 354 splendidly decorated guestrooms have a unique style, Art Nouveau and Deco inspired. Quality beds, soft big sweet dream pillows, etc. ... more   less 
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Also Known As:
Crowne Plaza Brussels
Crowne Plaza Hotel Brussels - Le Palace Belgium

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