This hotel is next to the Rogier metro stop and an easy five minute walk to the Nord train station (which is served by the airport train and many long distance trains). Lots of people complain about the neighborhood, but that seemed silly to me. The neighborhood seems to be getting pretty upscale to me and seems 100% safe. It's about a 10 minute walk to the Grand Place down a nice pedestrian street.

Rooms aren't huge, but are comfortable and well furnished (I didn't get much of an upgrade as a platinum priority club member, but the room was fine). Very upscale hotel ambience. The staff was friendly and efficient.

I thought breakfast could have been a little better. I mean, you expect a good breakfast in a gastronomic town like Brussels, right? The coffee was good, but the buffet selection was a bit lacking, and not all properly cooked (like half cooked bacon). And no potatoes. In Brussels? That's crazy. Instead, there was rice and noodles! It's nice to be inclusive, but it's smart to also give a sense of place.

Good location, nice & friendly staff, FREE wi-fi! Good meeting facilities. Tasty breakfast.

Stayed at this hotel during a bitterly cold early February week and found it more than met my needs. It is in a part of town that is pretty dubious, but is comming up rapidly in the world. It is very convenient for Rogier metro station, which is on the same line at the Gare de Midi, so very well placed for the Eurostar. There are a few decent brasseries nearly, too, so it is possible ot vary the surroundings for meals.
I found the reception efficient and friendly, checking in and out. The room was in my view very good, with comfortable beds and enough pillows, for once. The whole thing seemed to have had a recent refit to a good standard, inlcuding a large and well fitted bathroom. I appreciated the large and fluffy bathrobe provided. Nice details included good lighting in the room and excellent blackout.
As I was on a working trip, it was very good to have free (and fast!) Wi-Fi, although it is worth checking as this may have been fixed specially.
The breakfast was decent, not outstanding but the coffee was good (unusually) and there was a choice of fresh fruit juices.
I would certainly stay on another woirking visit.

Although this is technically a four star hotel, I think it deserves much less. The room was nice, somewhat decent size and yes the location of the hotel was in a convenient spot nestled next to the Grand Place, but the service was awful and it wasn't super clean. The tub was way dirty. I will say that the bed was really comfy, however to order movies was 14 euros a pop and the mini bar was half-stocked with overpriced items and then they tried to charge me for missing things in the mini bar that weren't even there when I checked in. The staff couldn't speak English well and were not very accommodating. If you are going to spend money, don't spend it here. I'm sure there are nicer places. Oh and do not order food at the bar. It's awful.