A one night stay. Service minded front desk staff (a newbie took care of me) and I got a nice very quiet room on the 7th floor. Free Internet connection was fast - and finally a hotel that has understood the benefit of guests not having to log on with silly codes and usernames!
Bed unusually soft and welcoming. Lots of pillows and a well lit bathroom with magnifying glass for make up sessions. (Didn't have breakfast)
I experienced problems when doing online check-in and printing out my boarding pass using the Business Center since that internet connection was snail paced and the printer out of order. However this was solved by the young man at reception (with me hanging over him knowing the consequences of having done online checkin and then failing to bring the print out boarding card to the airport ..) It took a while but eventually I got it - the best was that the speed or lack of it, of the internet connection became obvious to him too.
After my return to the room the Front Desk Manager knocked on my door with a box of Belgian Truffles and a little hand written note apologising for the Business Center "not living up to my expectations" ! Very good - this is how you know that you have managed to choose a hotel with a good guest policy.
- Official Description (provided by the hotel):
- Discover a Palace of today! Dating back to 1908, Crowne Plaza Brussels - Le Palace has a long distinguished history and has been at the heart of Brussels’ daily life since the day it opened. Today the hotel is committed to preserving its unique traditions while providing new and modern comforts for its guests. 354 splendidly decorated guestrooms have a unique style, Art Nouveau and Deco inspired. Quality beds, soft big sweet dream pillows, etc. ... more less
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- Also Known As:
- Crowne Plaza Brussels
- Crowne Plaza Hotel Brussels - Le Palace Belgium