Gorgeous looking hotel and very attractive rooms. Disappointed that there was only enough for one coffee each person in the room. Restaurant had good food but quite limited choice. Service was first class. Really well looked after.
Being used to always having bed and breakfast be aware that if you book with Eurostar that breakfast is NOT included and it would have been nice to be informed of this when we booked in at reception as we eagerly arrived at the restaurant in the morning to be told breakfast was not included. To add to that only one person on reception was helpful when asking about getting around to various locations. We were also informed that there were no transport maps available as they had run out. So we were left mostly to find our own way round which was disappointing. Very different to our experience in other hotels where they go out of their way to help you find your way around a city you are not used to.
Would stay there again as room standard was lovely but it does have its limitations.