I booked this hotel through Priceline.com's "Name Your Own Price" system. So I didn't truly choose this hotel. After reading the Trip Advisor reviews, I was quite worried about the quality of the hotel, but I was pleasantly surprised.
We had a flight that arrived early so we arrived at the hotel at around 11 am, well ahead of the check-in time. I thought we would leave our bags at the front desk and just walk around a bit and grab some lunch. To my surprise, they put us in a room right away (this may have been because I called Sheraton's 1-800 number a day or two before our flight to inform them that we would be arriving early, but I didn't talk to the Brussels hotel directly. The 1-800 rep sent them a message. I was supposed to get an email or call from the Brussels hotel, but never did---this is the only service-related complaint that I had. Sheraton needs to work this out).
We were in a room with a king-size bed. The room was very spacious with a love-seat sofa, a small coffee table, desk, closet, fridge (with some booze and drinks---all overpriced like any American-style hotel), and TV that had 2 or 3 English-speaking channels. The king bed was very comfortable.
Yes, the hotel decor seems outdated, but I think that is greatly over-emphasized in the other reviews. All it needs is some re-decorating, not a complete rehab project. Most importantly, everything was very clean and worked well. The bathroom was very clean and had great water pressure (this is always important to me). The room was initially chilly, but when I turned up the thermostat that little problem was solved.
The staff was professional and courteous.
It is an American style hotel, so expect to pay for any little extras like internet access in the rooms and any drinks taken from the fridge. Yes, that's annoying but that's what an American hotel is like so I'm not surprised that a Sheraton in Brussels would do the same thing. If you want free WiFi in the room, probably best to book a different hotel (though this Sheraton does have free WiFi in the lobby which can be accessed in the lobby with your name and room number).
The location was great for us because it was a few blocks from the Brussels Nord train station which we used to arrive from the airport, make a day-trip to Ghent, and depart for Bruges. It is about a 20-minute walk from the Grand Place but the subway is right on the corner. However, it is only a couple of blocks from the prostitution area but I never felt unsafe walking around there---probably because I live in Chicago where you always have to be alert.
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Orbitz, Booking.com, Starwood EMEA, Cheap Tickets, Hotels.com, getaroom.com, Priceline, Despegar.com, Travelocity, Odigeo, TripOnline SA and Tingo so you can book your Sheraton Brussels Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Sheraton Brussels Hotel Belgium
- Brussels Sheraton