We stayed in the Sheraton, with my family for 4 days and I can say that we had a nice time in Brussels. The location is very nice, not far from the shopping street and the city center, quite a good number of good restaurant nearby and a nice room. The service at the recepton was always great and we received always a good service.
Still I can regret a few tihings : the lobby is always full of people surfing on the internet as the WIFI is only free down there. Why is it not possible to have a free wifi access in the room and have less people in the lobby. Anyway, these people are not spending any monney in the bar or so ...
Although the staff at the reception was always very helpful, I did not find the same attitude from the concierge service . some of you concierge are very helpful and could make everything happen to help your customers, but some of them are simply useless. We arrived by car and the doorman / concierge just showed me the way to the parking withoug offering me to leave the family and the baggage at the entrance ! The same guy was also not very helpful when asking him about the direction to some touristic places.Maybe it was not his day !
All in all, we had a very nice stay in Brussels and I could recommand this hotel in future.
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- Also Known As:
- Sheraton Brussels Hotel Belgium
- Brussels Sheraton