Since the riverfront, particularly at the Ribeira and Vila Nove de Gaia, lie at the heart of any visit to Porto, this little hotel is perfectly situated for a tourist, particularly one who likes to walk to the sites, as I do.
My "city view" room faced a building across a narrow alley. I expected this since I had not paid for a view room, just the location. Judging from the position of the hotel's windows, the view rooms would offer a fantastic view of the river, the plaza, and the port cellars on the opposite bank. Nevertheless, my room was quiet, large, bright, modern, and well-appointed. The bathroom was palatial. The air conditioning was quiet and I could supplement it by opening the large double-door/windows.
Service was excellent in all regards. All staff spoke serviceable English, should you need it. I was able to book a boat trip to Regua through the front desk and have the fare billed to my room. The breakfast provided was excellent and the view delightful. The lounge and lobby extended to the second floor where several private niches offered a quiet space with a view. For the price, all this was good value.
But I stayed here for the location. Stepping out the door, I found myself right on the river Douro, in the heart of the old city, facing the Ribeira -- the riverside promenade of cafes, restaurants, and tourist shops. Boat tours and taxis were a step away and I found the bus and tram to the beach at Foz passed only two blocks away. In five minutes walk, I got to the famous bridge on which I could cross the lower level to Vila Nove de Gaia, the location of the famous port cellars. In just 20 minutes of walking I was in among the alleys touring and tasting at several of the over 15 cellars on that side of the river. From here, the larger tour boats for day trips up the Douro.
On the negative side, the area immediately around the hotel was very busy with sight-seers, drinkers, touts, and hustlers. In search of quieter streets, I found the steep, narrow alleys behind the hotel a little rough and unwelcoming. Walking there at night seemed out of the question. (You can bypass some of this by taking a cable car (which is part of the transit system) to the top of the slope -- look for the terminus just north of the bridge.) When, late at night, the Ribeira got chaotic and noisy, I was able to sit in the relative safety of the hotel's own Heritage Café sidewalk tables and watch the action. In fact, on a Sunday night, the hotel had a security guard posted at the entrance.
The riverfront was better. I was able to walk all the way to Foz on the Atlantic coast along a varied and interesting promenade of walls, old wharfs, old neigbhourhoods, and modern cafes. The Port Wine Museum, about halfway, was worth a visit. Just follow the tram line. At the mouth of the river, there is an small, old ferry boat for locals that crosses to the fishing village at Alfureda (fare is 0.65 Euro). From there, the walk up river to Vila Nove de Gaia is easy on a new boardwalk, then back over the bridge to the hotel. To my relief, coffee and a sandwich at the hotel café was a reasonable price.