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“Lovely weekend in Porto” 4 of 5 stars
Review of Vila Gale Porto

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Vila Gale Porto
4.0 of 5 Hotel   |   Av. Fernao de Magalhaes, 7, Porto 4300-190, Portugal   |  
Hotel amenities
Ranked #29 of 89 Hotels in Porto
London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
13 helpful votes 13 helpful votes
“Lovely weekend in Porto”
4 of 5 stars Reviewed May 5, 2014

We stayed for 2 nights at the Vila Gale as a couple, our observations are:

Location - near 24 de Agosto metro station approx. 2 minutes walk, 30 minutes from the Porto airport with single trip fare costs 1.80 euros. The area itself is disappointing as it looks run down and we didn't feel safe being out at night so we stayed in the hotel. On the plus side, lots of buses and taxis near the hotel and it is approx. 10-15 minutes walk to the main shopping area! Via Catarina is quite a nice shopping mall that from the outside, anyone would think it is a very small place but it actually is quite a nice in the inside.

Reception - very friendly and helpful staff! We cannot think of anything negative to say about the staff at Vila Gale as they are very lovely! Check-in was straight forward, we arrived just after 8:30pm and checked-in immediately. Information was readily available to us whenever we asked, we got it!

Rooms - basic but adequate. We stayed in room 1403 with an amazing view of Porto! Beds were firm but comfortable and the room was very quiet that we had enjoyed a couple of nights peaceful sleep. Rooms on the higher floors are highly recommended, lifts are regular too but definitely ask for a nice view room. Decor is basic throughout the hotel.. it seems to have a movie stars theme which was quite nice.

Food - on our first night, we tried the restaurant which served a buffet for 22 euros per person. We also had a bottle of Rose which only cost 9 euros. The buffet food wasn't great but there were adequate choices. On the plus side, hearty breakfast!!!! Lots of choices - usual hot food of bacon, eggs, sausages etc. Cold meats, cheese, pancakes, fruits etc. including Champagne! Breakfast was very enjoyable!

Bar - cheap drinks and again, lovely staff! They have live music on Saturdays and during the week... very relaxing atmosphere.

Spa - the hotel has a Spa on the 19th floor overlooking the lovely views of Porto. It is run by another company but the staff are lovely and friendly. We tried the 20 euro promotion which included use of pool, jacuzzi, turkish bath, sauna, ritual tea and 15 minute back massage which was very relaxing! Good value for money!

Overall, Vila Gale is a good base for visiting Porto. The area may not be the best in Porto, but the staff are very passionate about the service they provide and always do their best to make guests feel welcome. We certainly felt that way! Would definitely stay there again if visiting Porto as it is good value for money. I would say it is a 3-star hotel with 4-star quality service from their staff. Hope it continues to improve all the time.

Room Tip: Rooms on the higher floors recommended.
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  • Stayed May 2014, traveled as a couple
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VilaGaleHoteis, General Manager at Vila Gale Porto, responded to this review, June 18, 2014
Dear Guest

Thank you in advance for Y/ most pleasant review.
We are very please to know that we have made Y/ stay in our hotel most pleasant and look forward to see you again soon in our Hotel or at any other Vila Galé Hotel in Portugal and Brasil.

Joaquim Fernandes
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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468 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
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Grand Rapids, Michigan
Top Contributor
74 reviews 74 reviews
29 hotel reviews
Reviews in 37 cities Reviews in 37 cities
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed April 15, 2014

I spent 2 nights in this hotel as part of a group of 27. I checked the room as I always do and found no insects. My room was a little dark and cramped but still comfortable. Bathroom was well laid out and shower pressure/temperature were perfect. Unfortunately, newly laid carpeting off-gassed in both my 10th floor room and in the hallway which lead to an unpleasant smell but this shd be temporary. Breakfast buffet was beautifully laid out with many choices of food. The breakfast room was very large and pleasant - sunny because it faces east. Staff was friendly and competent and lobby furniture and restrooms were clean and comfortable. Neighborhood is a little run-down. There is a Pingo-Boce mini-grocery across the street from the hotel's front door which has an ATM/Bancomat as well as food to go.

  • Stayed April 2014, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VilaGaleHoteis, General Manager at Vila Gale Porto, responded to this review, April 22, 2014
Dear Guest

Thank you in advance for Y/ review.
Look forward to see you again soon in our Hotel or at any other Vila Galé Hotel in Portugal and Brasil.

Joaquim Fernandes
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nottingham, United Kingdom
Contributor
20 reviews 20 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed March 9, 2014

Fab views over the city, clean, comfortable room, good choice for food, breakfast and bar. Staff friendly and helpful, outstanding bed & pillow comfort, so important after days work.
Easy walk into upper part of the city where you will find cheap but excellent cafés and small shops for port & cheese.
Excellent conferencing facilities well organised. Would make a good base for weekend break. Make sure you gave your comfy shoes if out and about on the cobbles no place for high heels!

Room Tip: Good views in the high floors
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  • Stayed February 2014, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VilaGaleHoteis, General Manager at Vila Gale Porto, responded to this review, June 18, 2014
Dear Guest

Thank you very much for Y/ kind review.
It is our goal to fulfil all of our guests' expectations regarding their stay at Hotel Vila Galé Porto and make it as enjoyable as possible. We are very please to know we have achieved our goal.
In the name of the Hotel management and staff, we look forward to welcome you again in our Hotel or at any other Vila Galé Hotel in Portugal and Brasil.

Joaquim Fernandes
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed February 12, 2014

The hotel does all that is supposed to do: clean, comfortable and with good service delivery.
The room was nice and big, and although there was a storm outside I slept like a baby.

The only need for improvement I saw was a need to update their look & feel.
The lobby and lounge areas are delicious but the rooms are a bit outdated.

The parking also needs some attention.

  • Stayed February 2014, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VilaGaleHoteis, General Manager at Vila Gale Porto, responded to this review, June 18, 2014
Dear Guest

Thank you in advance for Y/ review.
Look forward to see you again soon in our Hotel or at any other Vila Galé Hotel in Portugal and Brasil.

Joaquim Fernandes
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dublin, Ireland
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 2, 2014 via mobile

I recently stayed here on a business trip for the first time and I was in the hotel a lot. I couldnt have asked to stay in a nicer place where we were treated like queens. The staff were so friendly and attentive, knowledgeable and extremely helpful. The gym had everything you needed and as it was January the staff had put the heating on in my room at night so I wouldnt be cold. The restaurant served delicious food and we ate there 4 out of 5 nights as a result. I highly recommend this hotel next time ill make sure to bring my swim suit.

  • Stayed January 2014
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VilaGaleHoteis, General Manager at Vila Gale Porto, responded to this review, June 18, 2014
Dear Guest

Thank you very much for Y/ kind review.
It is our goal to fulfil all of our guests' expectations regarding their stay at Hotel Vila Galé Porto and make it as enjoyable as possible. We are very please to know we have achieved our goal.
In the name of the Hotel management and staff, we look forward to welcome you again in our Hotel or at any other Vila Galé Hotel in Portugal and Brasil.

Joaquim Fernandes
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Westerly, Rhode Island
Top Contributor
55 reviews 55 reviews
14 hotel reviews
Reviews in 23 cities Reviews in 23 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed November 3, 2013

A group of us stayed here in October. The hotel is quite nice with a competent and professional desk staff, although they don't often answer phone calls from the rooms. There are two computers for guests use in the lobby. There is also a bar in the lobby that looks to be just for show because there is another, much more active bar on the first floor. They have sandwiches for sale in the bar, but there is a small supermarket directly across the street where you can buy prepared foods and groceries. The breakfast room is on the second floor and is hopping with so many tour groups staying at the hotel. That said, the breakfast is good in taste and quantity. The hotel is quiet even though it is on a main street because it is set back off the road. I would stay again because of the location and value and they may have to most comfortable beds in Portugal.

  • Stayed October 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VilaGaleHoteis, General Manager at Vila Gale Porto, responded to this review, January 28, 2014
Dear guest,

Thank you very much for your contribution. We are glad that your experience was very positive and met your expectations. We try on a daily basis to give nice experiences. We have a fantastic product and a very professional and helpful team. Clients use to say we have a fantastic location, rooms, breakfast and Staff.

Best regards,

bernardo ribeiro de mesquita
gm
Report response as inappropriate
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wicklow
Senior Contributor
24 reviews 24 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed October 28, 2013

I stayed here at the begining of October for 4 nights. The hotel is very nice, clean and tidy. We arrived as a group of 19 but were dealt with in a very timely and friendly fashion. I found the staff here to be friendly, polite and helpful. Rooms were very clean and tidy and were of a decent size. Bathroom was well stocked and was clean and tidy also. It doesnt have much of a day time bar, but does have one on the 2nd floor which opens at 6pm. My one moan about the room would be that you have to pay daily for the use of the safe in your room. I feel this is a bit of over kill and should be provided free of charge. I went to breakfast each morning and found the food to be off a good standard and lots of it. Plenty of choice to suit most people. It is a good 15-20 minute walk into town and is not the most straight forward walk to undertake. A taxi will cost you approx €10 from hotel to town. I enjoyed my stay here and aside from the safe issue, I have no complaints. Just one thing, even though it is listed as a four star hotel, I feel it is more of a three star, so just be aware of this in case your are expecting really top class luxuary.

Room Tip: From talking to the other members in a group, all rooms were good. But if you can, get a room high u...
See more room tips
  • Stayed October 2013, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VilaGaleHoteis, General Manager at Vila Gale Porto, responded to this review, January 28, 2014
Dear guest,

Thank you for your detailed description of our Hotel and its services. We are glad that you have had an enjoyable stay at our Hotel. Our location, rooms, breakfast and Staff are fantastic. We have a fantastic product and a very professional and helpful team. VG Porto is a fantastic 4 stars Hotel in Porto! We just reshap the rooms, restaurant, reception.

best regards,

bernardo ribeiro de mesquita
gm
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Vila Gale Porto

Address: Av. Fernao de Magalhaes, 7, Porto 4300-190, Portugal
Location: Portugal > Northern Portugal > Porto District > Porto
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Spa Hotel in Porto
#10 Business Hotel in Porto
#19 Luxury Hotel in Porto
Price Range (Based on Average Rates): $
Hotel Class:4 star — Vila Gale Porto 4*
Number of rooms: 292
Official Description (provided by the hotel):
This modern hotel is situated in the heart of Oporto and close to one of its' main shopping district. The Hotel is 1.5 km away form the city centre (Praca da Republica) and only 50 m from the transportation network which can easily be reached on foot. Restaurants and bars can be found all around the Hotel area. The distance to the closest beach is 8km and the airport is 15 km from the hotel. Opened in 1999, the hotel offers a total of 292 rooms spread over 21 floors. Among the rooms we can find 20 superior rooms, 12 junior suites and 7 superior suites on the top floor. The Hotel offers a 24-hour reception desk, Free Wi-Fi in public areas, wheelchair access, exterior parking spaces for cars and buses, garage (for and additional fee), lifts and hotel safe. Among the common areas you will find a restaurant, two bars, a TV room and a games room. This hotel is perfect for business events due to its 13 event rooms with several disposition and multimedia options. There is also a laundry services and medical assistance. The comfortable rooms are equipped with air conditioning, electronic safety door look, direct telephone, safe, LCD TV with Cable and Pay TV, Wi-Fi Connection (for and additional cost), Minibar and 24 hour room service, private bathroom with telephone and hair dryer. The hotel has a Health Club, which can be accessed for an additional fee, equipped with an indoor swimming pool, Jacuzzi, Sauna, Steam room / Turkish bath, Gym and Spa where you may enjoy massages and treatments. Breakfast and Lunch can be select from a wide buffet. Lunch and dinner may alternatively be taken a la carte. ... more   less 
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Also Known As:
Vila Gale Hotel Porto

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