After reading other reviews I had some concerns but now that my stay at this hotel is over, I really don't understand some of the issues. For starters, the 4 elevators work perfectly, don' t understand the complaints about waiting a long time for them. Cleanliness: spotless, both in the room and public areas. Anyway, the best thing about this hotel is the exceptional service provided either at the reception, restaurant or bar. Great staff: courteous, friendly, efficient and polite. Note to the management: take good care of them. They're a great asset to your hotel.
Area of improvement : free internet in the rooms.
- Also Known As:
- Vila Gale Hotel Porto
- Vila Gale Porto
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