We are a mature couple from the US and first time visitors to Portugal. We enjoyed our stay here. The hotel is modern and unusual in it's style being that they combined a few of these old buildings to create one hotel. In the design they left a lot of the original stonework, which makes it charming. I agree with the other reviews regarding reception, friendly but not overly helpful. And yes it was a minor inconvenience messing with the internet. We were there five nights during the St. Joao celebration, and yes dancing in the streets right outside the door. We came in at 4am and our room was quiet and sound proof. The first three nights we had a room which
did not have much of a view, but was still very nice. After the celebration we moved to a room with two balconies, one over looking the Douro river. It was 20 euro more a night and worth it.
The air conditioner worked well. Breakfast offered at 10 euro a person, but you must agree to the entire stay otherwise it is 12euro. We tried it the first day, but there are cheaper choices around the corner. It was an easy 1/2 block walk to river and around the city, and there were always taxi's outside the door. There is an ATM machine also just outside the door. We would recommend this hotel and we would stay again.