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“Simply Very Good...” 4 of 5 stars
Review of Carris Porto Ribeira

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Carris Porto Ribeira
4.0 of 5 Hotel   |   Rua do Infante D. Henrique, 1, Porto 4050-296, Portugal   |  
Hotel amenities
Ranked #21 of 93 Hotels in Porto
Certificate of Excellence 2014
Senior Contributor
40 reviews 40 reviews
12 hotel reviews
Reviews in 16 cities Reviews in 16 cities
29 helpful votes 29 helpful votes
“Simply Very Good...”
4 of 5 stars Reviewed July 3, 2014

Reception team helpful, well spoken and friendly.

Nice modern hotel with intriguing design.

We had superb view of the river with balcony.

Comfy bed / pillows. Very clean rooms.

Bar area nicely tucked away for a sip of Porto, they have a big selection.

Mini bar selection could be improved.

Great location, just around the corner from the main river Duoro.

We will be back. Thank you to Marcelino at reception especially.

Stayed July 2014, traveled as a couple
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471 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (75)
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English first
Senior Contributor
43 reviews 43 reviews
7 hotel reviews
Reviews in 17 cities Reviews in 17 cities
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed June 26, 2014 via mobile

Stayed here for my husband's birthday, to introduce our friends to one of our favourite cities and for the S. Joao celebrations.
Location good but the windows' sound proofing qualities are so poor that sleep is difficult especially with an Irish pub across the road....and that was before the night of S. Joao! Lifts took forever and the wifi access - what a pain! New code every 24 hours, which had to be re-entered often within that time. With the air traffic control strike, we needed information but struggled to get it.
Staff are polite but don't expect gushing. Their communication between each other could be better eg when we were trying to book transport to the airport.
The room was small...or perhaps the bed was too big for it. Nice for us to have complimentary port and biscuits - not in our friends' room though. The TV was not on a bracket so couldn't be angled into the room. Pillows were not comfy and the bed duvet/covering were on upside down. Odd. I don't see the necessity for a window into the bathroom especially when the blind doesn't reach the bottom of it. Three coat hangers for two people was a pain.
Both the bathroom and room had Silverfish - damp issues? The hair drier was awkward to use - almost standing in the toilet - and my friend's only worked for 10 second bursts. Wobbly toilet seat and difficulties setting off shower were annoying. Good to have a magnifying mirror, but better to have a heated main mirror and/or an working extractor so the room didn't steam up. Air con worked well.
It's not a cheap place so you expect better attention to detail. I wouldn't go back. I will always return to Porto itself however!

Stayed June 2014, traveled as a couple
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Cape Town Central, South Africa
Top Contributor
68 reviews 68 reviews
19 hotel reviews
Reviews in 28 cities Reviews in 28 cities
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed June 15, 2014

I wish I could write a more complimentary review, but our recent stay in this hotel was not as hassle-free as it should have been.

First off, one doesn't want to believe what they say about the "hard-nosed" people of Porto in Lisbon, but it was noticeable that this hotel's reception staff were polite but not friendly. They were also over-loaded: on Friday morning after breakfast there was one receptionist on duty, with no fewer than six guests needing her attention.

The desk was unable to supply us with an international adaptor plug on request - the only one on hand was 'broken'.

Do hotel owners and architects ever stay in hotels?

Our bathroom had a ledge over the drain in the shower, but no soap rack. That meant putting things like bath gel and shampoo down on the floor and having to bend down whenever something was needed. That's O.K. when you're twelve or twenty, but at my age that's starting to be an uncomfortable imposition. Needless to say, it was useless to use the soap in the shower. It quickly washed away to a slim flake which fell on the floor and disappeared under the drain cover.

There was nowhere to hang up your used bath towels. The two hooks side by side next to the door accommodated a pair of dressing gowns. Needless to say, we moved the gowns to less elegant quarters and hung our towels up in their places.

Air conditioning is not a luxury when you have a bedroom in the eaves of an old building and the outside temperature is 31 degrees Celsius. But some genius had set our air conditioner on an incomprehensible program. It worked - fitfully - on our first night, but then failed. We made two appeals for help to reception without seeing any improvement, and eventually demanded - and waited an hour for - a visit from maintenance. The technician's tinkerings gave us two hours of relief, but then the unit simply stopped working. This was a major irritation.

I don't think we'll stay at the Carris Porto Ribeiro again, which is a pity. It is an attractive hotel, and could be extremely comfortable with very little effort by management and owners.

  • Stayed June 2014, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed June 12, 2014

We are not sure if the positive reviews were for the same hotel. Our experience was tragic. The lobby gives directly onto the bussiest street in Porto and there is absolutely nowhere to park and unload luggage. Nearest garage some 500 yards and lugging luggage over cobblestones was no picknick. The room was the tiniest we have ever had outside Japan. The queensize bed took over the whole room with barely room to get into bed. Luggage stacked as there is no floorspace. Complained was shown a larger room which we accepted but on opening the door the receptionist changed her mind when she saw a bottle of Port on the table. It was then magically reserved. The staff are surly and really do not want to be there. Please do not use the USB portin the computer center as it is wired to 220 volts and fried the thumb drive. The braekfast was OK but the thought of having to trundle all the luggage to the parking garage took out any appetite that one may have had. What a disgraceful hotel and future travellers be warned
giovanni

Room Tip: Ground floor no view but acceptably large
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  • Stayed June 2014, traveled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
台北
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed June 11, 2014

My wife and I stayed 3 nights at this hotel, we love the beautiful lobby and good breakfast, the front desk is polite and keen to provide any help. The room is not big but very cozy. Location is good, I'd recommend this hotel to whom traveling to Porto.

Room Tip: The side face to the rive is better, but the other side to street is cheaper
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  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed June 8, 2014

After reading reviews we booked into this place, the room we got was very small and the bed was so hard I got a back ache and had to check into another hotel. When we complained about the room they said that they were fully booked so we left. However it is near the river, the restaurant is great, good breakfast and evening meal. The bar was also good. For older couples with suitcases, the room is no good however it was clean, good bathroom and shower.

  • Stayed May 2014, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Itu, SP
Top Contributor
168 reviews 168 reviews
62 hotel reviews
Reviews in 50 cities Reviews in 50 cities
73 helpful votes 73 helpful votes
4 of 5 stars Reviewed June 5, 2014

Went ther for few days and good surprise. Rooms comfortable, good bathroom, friendly staff.
Breakfast also good with lots of choices.
We didnt prove the restaurant, but for breakfast seems very good. Environment was also good, even though there is a big route for parking - public but with a discount. No place for load and unload cars. Is not cheap, but worth

  • Stayed May 2014, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Carris Porto Ribeira

Address: Rua do Infante D. Henrique, 1, Porto 4050-296, Portugal
Location: Portugal > Northern Portugal > Porto District > Porto
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #21 of 93 Hotels in Porto
Price Range (Based on Average Rates): $
Hotel Class:4 star — Carris Porto Ribeira 4*
Number of rooms: 90
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