We stayed 6 nights in room 210 which was their least expensive room category. Room was moderately sized, accommodating our two large pieces of luggage and leaving space to walk about comfortably. It overlooked the hotel's internal courtyard, which contained a few tables used for breakfast and dinner seating. We kept the windows closed due to the hot weather & noticed no noise from below. Room's windows allowed in limited but adequate daylight. Our door was distant from any elevator noise but near a door to a seldom used public stairwell. Overall, room was quiet. Mattress, linens and pillows were very good. Room has no drawers (none!) but many shelves. Odd at first but quite fine actually (and think, no drawers banging in the room next store or above!). By the shelves is a bar for hanging clothes but only eight clothes hangers for two people, which is slightly insufficient. Convenient electrical outlets and a bedside table on each side of bed. We checked in late (9 pm) and the AC made room too cold our first night (thermostat broken?) but the front desk made some changes and it was better for remainder of stay. On our final day, we received a complimentary bottle of red wine and some fresh cheese. A nice touch! Missing was a robe (until requested), hair dryer, and clothes iron.
The bathroom was very clean and had a good rain shower head. Insufficient # of hooks and shelves in bathroom. No conditioner (shampoo only),
As others reported, the wifi/Internet cuts out frequently so you must re-connect every hour of so if using it for long periods. Also, very slow early in the morning when everyone is checking emails, reading news, etc..
Hotel's restaurant (Palco) was excellent! Hotel guests receive a 10% discount. The maitre d', Jorge, was extremely friendly and helpful. The hotel offers a 2-hour afternoon "cooking workshop" currently for only 40 euros a person! It was not well advertised so be sure to ask about it, You get to talk with the chef in the hotel's kitchen while he prepares for you a 3-course meal of some traditional Portuguese food. Each course is accompanied with local wine. (Food and wine is included in the price.) Two of us did this on a Friday with chef Miguel and Ivo, an assistant or wine steward. They spoke excellent English and talked knowledgeably about food, wine, politics, history and geography. We had an incredible time. DO NOT MISS THIS OPPORTUNITY!
Breakfast buffet (included) was very good, having some cold and hot... even sparkling wine! Sufficient seating indoors and outside.
Gym/fitness center? Never saw it (but did not look for it). The lobby, bar, and hallways are rather dark. Hotel offers valet parking for 12 euros/day.
The porters and folks at the front desk were always friendly and cheerful. (They gladly translated the poetic writing on the hotel's front doors for me.)
Location is very good & central, near the city's train station. An outdoor market is just two blocks away. Also nearby are various shops and cafes. (One night, if not using the hotel's restaurant, try Abadia do Porto, nearby.)