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“Beautiful hotel but little bit far away from center” 4 of 5 stars
Review of Pestana Palacio do Freixo

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Pestana Palacio do Freixo
5.0 of 5 Hotel   |   Estrada Nacional 108, 206 | Campanha, Porto 4300-316, Portugal (Formerly Pousada do Porto - Freixo Palace Hotel)   |  
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Hotel amenities
Ranked #3 of 98 Hotels in Porto
Helsinki
Level Contributor
54 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
“Beautiful hotel but little bit far away from center”
4 of 5 stars Reviewed July 14, 2014

We stayd one week on this property. Front office staff were really helpfull when we asked different kind of services and help to explore city and surrounding areas. Also breakfast staff were helpfull, specially when one of our friends was glutein free, she got nice glutein free products straight from kitchen. However i have to say that when this hotel is 5 star, they have extremely poor tea selection at the restaurant during breakfast time (only lipton teabags, which are awful). Generally pool area was nice and tidy, but they had over priced products there. F.ex. my Caesar salad cost 11€ and it was so small that it wouldn´t be even apetizer size. Hotel rooms at least 309 and 308 were enough large either that we stayd longer period. General cleanliness was ok, but in the bathroom it wasn´t so nice. There was black mole or something on the walls. However this hotel would be any way our choice if we would go back to porto.

Room Tip: Ask rooms to douro view, it is nice during evening and Morning times. if you like to have larger roo...
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  • Stayed July 2014, traveled with friends
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Service
Helpful?
1 Thank Mikko_J_H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,027 reviews from our community

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Bangkok, Thailand
Level Contributor
137 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
5 of 5 stars Reviewed July 13, 2014 via mobile

Majestic, marvelous, and top notch. As a member of the leading hotels of the world, this hotel is the place to stay. The lobby, bar and meeting rooms are amazing, with high ceilings, tasteful decor, amazing paintings on the ceiling. Everywhere in the hotel, there is class and attention to detail. It explains why people want to have their weddings here (there were 2 happening when we were here). Best of all, the beds & pillows were very comfortable. If ever back in Porto, this will be my place to stay.

Stayed July 2014
Helpful?
Thank Bmorecmore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Palm Bay, Florida
Level Contributor
551 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 211 helpful votes
5 of 5 stars Reviewed July 11, 2014

We spent two nights at this hotel. It was amazing. The public areas are in a former mansion and the rooms are in a former warehouse. The rooms are clean, large and comfortable. It is also very quiet. Our room was a corner room and it was huge. It overlooked the Douro River. High speed internet is free and there is a high definition TV in the room. The breakfast served is amazing. The choices are many. There is no public transportation to the hotel and cabs are about 6 to 7 euros to the touristic parts of the city. The hotel is full feature with every amenity that you can think of. The only criticism is that the bath tub is irregularly shaped with high sides and hard to get in and out of if you are a big person. The staff was always willing to help and called cabs and obtained and printed boarding passes. Highly recommended.

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank JackofPBFL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colorado Springs, Colorado
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 11, 2014

Everything was wonderful! The setting is beautiful on the Douro River. We had our twelve year old grandson who enjoyed the infinity pool. We walked to the boat harbor for a casual meal one evening. Our only regret is that we should have stayed longer.

  • Stayed June 2014, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Service
Helpful?
Thank ahowell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nottingham, United Kingdom
Level Contributor
61 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed July 8, 2014

A lovely former palace converted into a hotel. Just a mile or so up the Duoro River with a lovely pool and almost sea side feel. It's a nice riverside walk (45mins) into the town centre but the taxis are cheap (6E) or there is a regular bus service for 1.85E. Breakfast buffet is huge and staff are helpful and courteous.

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Service
Helpful?
1 Thank BarnsleyHarry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beauly, Inverness-shire
Level Contributor
134 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
5 of 5 stars Reviewed July 7, 2014

What a fabulous hotel. It more than lived up to expectations. The setting was stunning, The rooms in the palace were beautiful, the gardens gorgeous and the leisure facilities were beautiful. The breakfast was fantastic. The staff were all incredibly friendly and helpful. I wanted to find somewhere really special to stay for our wedding anniversary and this was a fantastic choice. We will definitely return to this delightful place. The hotel is a bit of a way out of town so requires taxis, but we knew that before we went and it was a small price to pay.

  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Service
Helpful?
Thank foodfan2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Little Egg Harbor NJ
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed July 1, 2014

Stayed at hotel as part of a Vantage river cruise package. Beautiful hotel. Our first room was missing a safe so they moved us right away to a beautiful suite. Staff were wonderful. Meals were great. So nice to sit outside by the river.

Shout out to Vantage since they always book the best hotels.

  • Stayed May 2014, traveled with friends
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Pam P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Pestana Palacio do Freixo

Address: Estrada Nacional 108, 206 | Campanha, Porto 4300-316, Portugal (Formerly Pousada do Porto - Freixo Palace Hotel)
Phone Number:
Location: Portugal > Northern Portugal > Porto District > Porto
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Porto
#1 Spa Hotel in Porto
#2 Romantic Hotel in Porto
#3 Luxury Hotel in Porto
#4 Business Hotel in Porto
Price Range (Based on Average Rates):
Hotel Class:5 star — Pestana Palacio do Freixo 5*
Number of rooms: 87
Official Description (provided by the hotel):
This hotel is situated by Porto's Douro River in a restored 18th-century Baroque building. It offers grand public areas with original architecture. Rooms at Pestana Palacio do Freixo are spacious, air-conditioned and have a separate seating area. Bathrooms include luxury amenities and a hairdryer. Some rooms offer Douro River views. Guests can relax on a sun lounger next to the Palacio Do Freixo's outdoor infinity pool which overlooks the river. The restaurant Palatium serves a daily buffet breakfast cooked with fresh ingredients. Guests can order light snacks at the pool or evening cocktails at the hotel's bar. The hotel is situated 2.5 km from the Dolce Vita Shopping Area and 1 km from Campanha Train Station. Porto Airport is a 20-minute drive away. ... more   less 
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Also Known As:
Palacio Do Freixo Hotel Porto

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