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“Nice hotel but not in a good location” 4 of 5 stars
Review of Melia Braga Hotel & Spa

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Melia Braga Hotel & Spa
5.0 of 5 Hotel   |   Av. General Carrilho da Silva Pinto | Tenoes, Braga 4715-380, Portugal   |  
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Special Offer
up to -15% MeliáRewards
Ranked #1 of 34 Hotels in Braga
Certificate of Excellence 2014
GreenLeadersSilver level
London
Contributor
15 reviews 15 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
16 helpful votes 16 helpful votes
“Nice hotel but not in a good location”
4 of 5 stars Reviewed August 22, 2013

A lovely modern hotel but not in the city centre, situated on a busy road with only a McDonalds near by!
Room - nice & clean, good size with high tech touch screen controls. TV in our room did not work & on day 2 of our stay we advised the cleaner who rang through to the reception to advise them & we were told someone would come & fix it but no-one did!
Pool - good size pool but not enough sun beds. Pool was not heated & water is freezing! Although there is a poolside bar it's not manned until 12, the bar man was really nice but as he was on his own he would have to leave the bar to go inside to the lobby bar for cocktails or to collect food orders which meant there were long periods when the bar was not manned
Reception - most staff were friendly however on our 1st day we asked for an iron but was told that there was none available, even though I had emailed in advance to check to see if they supply them & was told that one would be available! After talking to several staff members who spoke very little english & about half an hour later we managed to find someone who could help us!
Lobby bar served nice cocktails but pricey! Didn't like the fact that they allowed smoking in doors so as a non smoker you left the bar smelling of smoke!
Spa - you had to pay to use the indoor pool & spa facilities! However the massages were fabulous & reasonably priced
Overall a nice hotel & pleasant stay

  • Stayed August 2013, traveled with friends
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melia B, Guest Experience Manager at Melia Braga Hotel & Spa, responded to this review, January 19, 2014
Dear guest,

Thank you for taking the time to share your feedback in tripadvisor.

All your comments and suggestions will be taken into consideration because our costumers feedback is essential to our commitment to a higher level service.

We apologize for any inconvenient during your stay and we would like to receive you again in Meliá Braga Hotel & Spa for you to experience our best service.

Best regards

Cristina Magalhães
Guest Experience Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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491 reviews from our community

Traveler rating
    259
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    45
    14
    5
See reviews for
96
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Seoul, Korea
Top Contributor
64 reviews 64 reviews
21 hotel reviews
Reviews in 39 cities Reviews in 39 cities
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed July 27, 2013

I stayed at this hotel for the conference held in University of Minho nearby. Originally I had concern that this hotel is away from the traditional city center. When I arrived there, the hotel looked alone, as there was nothing but main street.
But I am satisfied with staying at Melia. It was easy to go to the city center with public transportation. The hotel is modern and clean. The room is decorated elegantly with modern high technology. On top of that, I could walk (a little bit climb!) to the famous Bom Jesus from the hotel. It was a nice walking. This hotel is nice to stay in Braga.

  • Stayed July 2013, traveled on business
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melia B, Guest Experience Manager at Melia Braga Hotel & Spa, responded to this review, November 14, 2013
Dear Guest,

Thank you for sharing your comments in tripadvisor concerning your stay at the Meliá Braga Hotel & Spa.

We are very pleased that you enjoyed your experience and we look forward to welcome you back at the Meliá Braga Hotel & Spa.

Best regards

Cristina Magalhães
Guest Experience Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lisbon, Portugal
Top Contributor
96 reviews 96 reviews
30 hotel reviews
Reviews in 42 cities Reviews in 42 cities
74 helpful votes 74 helpful votes
5 of 5 stars Reviewed July 14, 2013

Stayed there for a full week in a business trip and I must say I've enjoyed everything!

1- The service was outstanding, meaning the personal was very kind and always there to provide you with assistance
2- Room was great! Very clean and with an excellent decoration. The only annoying this I can not concerns with the control for the light and AC. When you enter the room at night you see nothing and the control to turn the lights on cannot be seen. Very often you turn all light on and change the temperature of the air-condition.
3 - Pool is also very nice - big enough, but not so clean as it should be. Also, sunbeds are not enough, they should add a few more, but not critical since you can lie down on the grass.
4 - Breakfast is good and with good variety. Dinner is great - congrats to the chief. Especially a dessert I had as a suggestion - apple crumble, but everything else was super.
5 - Spa, with a bit of a noise - from the classes being held there. The massage I had was 6 starts.

Next time going to Braga, in business or family trip, I will definitely stay there again.

Room Tip: Excellent view from higher floors.
See more room tips
  • Stayed July 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melia B, Guest Experience Manager at Melia Braga Hotel & Spa, responded to this review, December 13, 2013
Dear guest,

Thank you for sharing your comments concerning your stay at the Meliá Braga Hotel and Spa on tripadvisor.
We really appreciate your positive feedback and your suggestions are also very important to us because it helps to improve the quality of the service.
The light and air conditionned system consists of an intuitive touch panel. Our staff is always delighted to explain to our customers how to work with these functions.

Looking forward to receive you again very soon.

Best regards

Cristina Magalhães
Guest Experience Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Clemente, CA
Top Contributor
67 reviews 67 reviews
40 hotel reviews
Reviews in 60 cities Reviews in 60 cities
66 helpful votes 66 helpful votes
5 of 5 stars Reviewed July 10, 2013

My wife, 5 year old son, 2 year old daughter and I decided to treat ourselves (as we have been traveling for 11 months throughout Europe) and we stayed for an evening at the Melia Braga and we were not disappointed. The Junior Suite was HUGE and very well put together. We loved the pool, steam room and sauna and the food at the restaurant downstairs was delicious.

We were also surprised as the price that we were given was quite reasonable. Also, all of the front desk employees were extremely nice and helpful (they even sent the hotel's engineer to help us when our car door broke).

We would HIGHLY recommend the Melia Braga and will definitely back back to visit someday.

Room Tip: The Junior Suite was huge and was really nice / well put together. We absolutely loved the room.
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  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melia B, Guest Experience Manager at Melia Braga Hotel & Spa, responded to this review, September 30, 2013
Dear guest,

Thank you for the very nice comments on your stay at the Meliá Braga Hotel & Spa.

We are very pleased that you enjoyed your experience, our facilities and staff.
The Meliá Braga´s team makes all the efforts to make all our guests feel very welcome. I will share with them your appreciation.

I also want to thank you for recommending our hotel and hope to receive you again at the Meliá Braga Hotel & Spa very soon.


Best regards,

Cristina Magalhães
Guest Experience Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lisbon, Portugal
Senior Contributor
33 reviews 33 reviews
33 hotel reviews
Reviews in 23 cities Reviews in 23 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed June 27, 2013

I have stayed in this hotel for one night. The hotel is fantastic 5* hotel. the room is really nice and comfortable. The gym is simple mas but with the hi-tech fitness machines. The internal and external pool are really good for take some relax after a work day. The breakfast could have a little bit more options but was nice. I will definitely return in the future.

  • Stayed June 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melia B, Guest Experience Manager at Melia Braga Hotel & Spa, responded to this review, September 30, 2013
Google Translation
Caro Sr. Parreira,

Foi com muito agrado que recebemos os seus simpáticos comentários relativos à sua estadia no Meliá Braga Hotel & spa.

Esperamos continuar à altura das suas expectativas quando nos visitar de novo pois o nosso staff trabalha diariamente nesse sentido.

Melhores cumprimentos

Cristina Magalhães
Guest Experience Manager


.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 10, 2013

A very nice and new Hotel with very friendly and helpful staff. When we arrived our reservation had been canceled due to an error. The front desk staff did everything to arrange an accommodation for us. Due to a pretty much fully booked hotel that wasn't easy. We ended up with a very nice and spacey room after all. The room was very modern and well equipped. Excellent bed and nice bath and toilet installation.

  • Stayed June 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melia B, Guest Experience Manager at Melia Braga Hotel & Spa, responded to this review, November 13, 2013
Dear guest,

Thank you for the nice comments on tripadvisor.

We are very pleased that you enjoyed your stay at the Meliá Braga Hotel & Spa.

Our goal is to always provide our guests an unforgettable experience.


I hope welcoming you again at the Meliá Braga Hotel & Spa very soon.

Best regards

Cristina Magalhães
Guest Experience Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
The Hague, The Netherlands
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 3, 2013

This hotel offers best service ever.
Everything is clean and tidy and the people at reception and restaurant are very friendly and extremely helpfull. When i needed my dress ironed for a party they did this within 10 minutes.
The pool and spa facility's are clean and fresh. One little minus; you need to buy a swimming cap in order to use the pool, but it's so tiny it doesn't even fit a child.

  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melia B, Guest Experience Manager at Melia Braga Hotel & Spa, responded to this review, September 29, 2013
Dear Miss F.,

Thank you for taking the time to review the Melia Braga Hotel & Spa on Tripadvisor.

Your very good feedback is a great motivation for our staff and we will share with them your nice comments.

I hope we will have the pleasure of welcoming you back in Meliá Braga Hotel & Spa very soon.

Best regards

Cristina Magalhães
Guest Experience Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Melia Braga Hotel & Spa

Address: Av. General Carrilho da Silva Pinto | Tenoes, Braga 4715-380, Portugal
Phone Number:
Location: Portugal > Northern Portugal > Braga District > Braga
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 34 Hotels in Braga
Price Range (Based on Average Rates): $
Hotel Class:5 star — Melia Braga Hotel & Spa 5*
Number of rooms: 182
Official Description (provided by the hotel):
Brand new design Hotel, for leisure or work, near the Minho University, Nanotechnology Center, Bom Jesus, Sameiro, this is the perfect Hotel & Spa to stay in North of Portugal. Sá Carneiro International Airport it´s only 50kms and the nearest beach is 30kms. ... more   less 
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