On arrival we were slightly disappointed as the hotel appeared to be a modern concrete complex divided into three separate blocks A, B and C. We were soon very happy though! We were in Block B and had a suite which provided us with a large bedroom, lounge and kitchen area and a balcony with a great view of the sea. Here you get the benefit of self-catering facilities as if in a Villa but combined with the comforts of a modern hotel On going over to Block C which has the restaurant and pools we were amazed by the incredible sea views. The location is excellent because any closer to Funchal and it is much less peaceful, with this location you are close to the Forum a large shopping centre with good supermarkets as well as a number of restaurants and other shops; this really is ideally located as you get peace and quiet but are also close to many amenities. The hotel was spotless, modern and comfortable and has access to the internet in several places should you need this. We didn’t use the spa facilities but guests we spoke to who had were delighted with them.
The staff were excellent, friendly and efficient at all times, especially the young trainees and appeared always to work as part of a team. Although we booked room only we ate in the hotel restaurant one night and were amazed at the efficiency of the operation with even the restaurant manager clearing tables and helping out throughout the evening, that is how the staff work. They were all multi lingual speaking Portuguese, English, French, German and probably lots of other languages too, were informed about local attractions and incredibly helpful at all times.
Buses run at regular intervals into Funchal and stop either immediately outside the hotel (number 1 I think) or near the Forum (number 2) which is then a short walk to the hotel.
We really missed everything about the hotel on leaving and hope to return next year.
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- Also Known As:
- Golden Residence Apartment Funchal
- Hotel Golden Residence Apartment
- Golden Residence Apartment Hotel Madeira/Funchal