We were delighted with this well run hotel. We booked via Monarch airlines but our holiday turned out to be a package holiday by Cosmos. Despite this it was a very individual holiday i.e. we were not in a group of any sort.
First surprise was that the hotel gave us a free upgrade to a spacious apartment. They said nothing about this at check-in and we hadn't asked for an upgrade. We spent the week thinking all the rooms were this size! The room was beautifully appointed and had large bathroom and a mini kitchen. Rooms a re fully serviced daily.
We went on a B and B basis and the daily breakfast buffet was of high quality and huge choice. They also do an evening buffet or a la carte evening meal which was also excellent.
The pool and sunbathing terrace were first class, there are also sauna and gym facilities. Pool towels and robes can be hired from the hotel reception.
All the staff were really helpful and pleasant, especially the restaurant waiting staff.
The hotel is a bit out of the main town, it takes around 50 min to walk into Funchal, or you can get on the frequent buses for 3.80 Euros (for two). Funchal is an interesting and vibrant city to explore and you can see the whole town on foot. There are hundreds of restaurants to choose from, the Old Town area has a street of lovely restaurants where you can eat outside and people-watch to your heart's content. The Cable-Car ride up to Monte and the sledge ride down are very popular.
Best day out for us was with "Upmountainmadeira" (bookable online or at the many tour booths in Funchal) who specialise in off-road trips in ex-military jeeps. we went on their East island tour and went up to 1800 metres and looked down on the clouds from sunny mountain tops. We went through all the tiny hill farms and saw how they grow vegetables on tiny patches of sloping ground, and had a fabulous lunch a tiny non tourist inn. Our driver, Ricardo was very skilful, informative and funny and we were in a Small (7) multi-national group and we all got on like a house on fire. By far the best day of our holiday and highly recommended. Don't worry about the off-roading, it's thrilling but not scary, and bumpy but not uncomfortable (and we are both in our mid sixties!) Try it, you'll remember it for ever!
Altogether we found the Golden Residence to be a lovely comfortable hotel and an ideal base for a week's break in Madeira. We hope you like it as much as we did.
We were given a free upgrade to an apartment with separate sitting room and cooking area. we had a b...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
September 16, 2013
It was a real pleasure to have you as our guest's at the Golden Residence Hotel. Thank you very much for the excellent review about our hotel, facilities and about our team of professionals.
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We are very happy to know that we could bring you comfort and relaxing moments while with us.
Looking forward to have the pleasure of welcoming you back at our Hotel, we remain with best regards,
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.