This was our first visit to Madeira and we were more than happy with the hotel. We had a room in Block C which had a side sea view and got the sun in the morning. The room was very spacious with a big bathroom and lots of storage. We were handy for the spa, both pools (indoor and outdoor) and the restaurant. We ate in the hotel a few nights - good buffets with plenty of choice and the breakfasts were very good with something for everyone. Our room had a kettle which was a bonus and was spotlessly clean.
The hotel is a long way from the centre of Funchal but there was a frequent and good bus service that stopped just outside the hotel.
The hotel staff were so pleasant and friendly. They were helpful and amenable at all times as were all the Madeiran people we met. The weather was gorgeous after all the snow at home and the flowers on the island are amazing.
We took two island tours with Lido Tours (much cheaper than the ones offered by the hotel) and these were excellent value with knowledgable guides and comfortable vehicles.
I would recommend this hotel to anyone. I would certainly go back if I revisited Madeira.