Stayed here in flat 4 early August 2012. The flat is spotless. It is very roomy for 2 (sleeps 4 using sofa-bed in living room) and has comfortable furniture, large bathroom (bath/shower, WC, bidet) and spacious balcony with a great view across the town and towards the sea. The kitchen is adequately equipped- including a fridge-freezer, with freezer-blocks. The bedroom has loads of cupboard/wardrobe space. There is an area with a low, sloping ceiling and it is customary to bang your head on it a couple of times before remembering.
It is, like many houses there, built into the side of a hill. The top road is, as others have said, busy and lacks footpaths in some places. It is a good mile + from the town centre- OK walking down, but best to get the bus back up. Buses run quite frequently and if you buy a Giro card the fare is 1.25 euro each trip.
On the lower level there is a small pool and sun-trap and the lower road is quieter and a nicer start to the walk down towards town. There are a couple of cafes and a bakery here.
Thomsons, who organised our trip, were very efficient to deal with. Although there are only 6 apartmenst in this house, with no Thomsons rep. on-site, she (Sharon) was just a phone-call away and helped organise excursions, provided information promptly and saw to the transfer back to the airport. So, many thanks to her.
Funchal slopes sharply up from the coast, so walking uphill, often steep, is unavoidable. You get used to it and learn to pace yourself! We walked everywhere during the day, just using the bus to return in the evening.
The local supermarket "Hyper-Sa" is large but oddly lacking in some basics. There are others in town and a good produce market.
Overall a very pleasant holiday experience.
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