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“Lovely Island” 4 of 5 stars
Review of Hotel Savoy Gardens

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Hotel Savoy Gardens
4.0 of 5 Specialty Hotel   |   Azinhaga da Casa Branca, Funchal, Madeira 9000-543, Portugal   |  
Hotel amenities
Dartford
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
11 helpful votes 11 helpful votes
“Lovely Island”
4 of 5 stars Reviewed November 7, 2013

We stayed at this hotel during October 2013, the location is perfect if you enjoy walking, which we do! The main part of Funchal is about 20 minutes away and there is a nice ice cream parlour opposite Reid's which makes the journey back more pleasant, the Lido area is 10 minutes away with a number of shops selling drink etc much cheaper than the hotel, so make use of the fridge in the room! There is a nice coastal walk from the Lido to the old fishing town, which we didn't think much of, but there is a nice beach bar about half way which is well worth a stop.
As we went in October the flowers were not at their best but still worth the trip on the cable car to the tropical gardens and the toboggan ride is amazing and a must do !!
My only complaints about the hotel are the small balcony we had, the bathroom could have been planned better with a shower cubicle and a re-fresh of the decor, but the plus points are the roof terrace giving fantastic views and the honesty bar which was very useful.
The staff on the whole are great the chambermaid kept the room spotless and bar staff very good, some of the dinning room staff could do with a "charm lesson" though.
Would recommend this hotel to anyone wanting a relaxing holiday with a bit of exercise thrown in for free, and would also say the Tai Chi class is a great way to start the day

  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (337)
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English first
London, United Kingdom
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
Reviews in 20 cities Reviews in 20 cities
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed October 31, 2013 via mobile

We stayed for a week at The Savoy Gardens. I had read the reviews on Trip advisor and so I was not surprised by the high quality of this hotel. It is very clean and the rooms are large and spacious. However, I was a little disappointed by the service and breakfast. On several days our plates were stacked high by the end of our meal before anyone came to clear them away! We eat out in the evenings at a different venue each night. We enjoyed a range of dishes and some cheap drinks. We also made use of the library at the hotel to find some good books. I would recommend the use of the buses, it only took five minutes to get to Funchal and you can by a ticket at reception for 1.80 euros

Stayed October 2013, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
oswestry
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 31, 2013

We stayed from 21st October for one week with friends. We couldn't fault the hotel or staff and loved our first visit to madeira. Nice and quiet and lovely scenery and good food is what we look for on our holidays and this met all our expectations. The entertainment is very good just would have liked it to go on a bit longer! Loved the live cooking station especially omelettes for breakfast freshly prepared.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dunstable
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed October 30, 2013

We really enjoyed our first visit to Madeira and the hotel lived up to our overall expectations. It was clean and well maintained and the view from the roof top terrace was lovely. The pool is cold but apparently there are regulations in Madeira regarding the heating of pools and I never found it unbearable. Regarding its location, we enjoyed the long walk into the centre of town but ,apart from on one occasion, we opted for a taxi ride back (6 euros max). My only complaint would be the size of the balcony, which was only just big enough for 2 chairs.
If you are looking for a good quality hotel, minus children (bliss - no little fingers in the buffet trays or 'dive-bombs' in the pool) and don't mind a good walk into the town centre, then I would strongly recommend this hotel.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dufftown
Top Contributor
232 reviews 232 reviews
46 hotel reviews
Reviews in 111 cities Reviews in 111 cities
154 helpful votes 154 helpful votes
3 of 5 stars Reviewed October 29, 2013

We stayed in the Savoy Gardens for 14 days this month.Our room was on the 6th floor overlooking the houses but we had great views of the harbour and the sea. It was very spacious and kept spotlessly clean - very comfortable. Not bad on the balcony either with a dram on warm late afternoons before dinner.
Dinner is where the hotel has lost points on its ratings. Although someone inspected the temperature of the food we both felt that most of the dishes should have been piping hot not just warm or luke-warm. There was plenty of salads but on the main the meat dishes were school type dishes in a sauce or gravy.We both love fish but found most of it either in sauces, so you couldn't really taste the fish, or if not in a sauce, rather dry. One night their was breaded fish on the menu, this turned out to be fish fingers! The carvery on Sunday's was beef and Yorkshire-pudding, no choice of other cuts. The other place to eat during the day was a disappointment too as on our first day for lunch we chose the special that included smoked salmon, crab meat and shrimps. The crab meat turned out to be pieces of crab sticks which were rubbery and tasteless , so too were the shrimps. We spoke to one or two other guests during our stay who had been before and they thought the food standard had definitely dropped.
As we had stayed at a few 4 star hotels with Thomson's in various other countries we were expecting the same high standard of food and show cooking but this was rather a let down.
The advertisement for the pool says it's heated but I don't think it was. Again a let down as you really had to syche yourself up to venture into very cold water. My wife had really looked forward to having a daily swim but only managed to brave it in once!
We did enjoy the roof terrace, the sun loungers are much better there, more support than those by the pool which were rather sagging.
We loved Madeira itself and the people were all very friendly. The market in Funchal is a must - so many wonderful fruits, vegetables, herbs and spices - it was a pity the chef wasn't a bit more geared up to incorporate some of these into the dishes.

Room Tip: higher rooms overlooking the pool are the best rooms, also they're more spacious than those over...
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  • Stayed October 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Middlesbrough, United Kingdom
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 24, 2013

We have just returned from 2 weeks in the Savoy Gardens and were not at all disappointed. The hotel is modern and very clean. Our room was spotless and huge, we had a balcony which we used a lot, overlooking the pool and sea but we were on a corner so also had a side view of Funchal, lovely especially at sunset. Mosquitoes were a slight problem when sitting out or leaving the doors open but a couple of bites didn't deter us. The hotel is well situated for an easy walk down into Funchal via the beautiful gardens where we stopped regularly for iced tea in the small cafe by the lake. The opposite direction takes you to the Lido which is very pretty. Both these walks although leisurely to get there, have some steep hills back up, but taxis abound should you need one. The staff were great, very friendly and cheerful I felt none of this was 'put on' they were genuine. The food was served in a very pleasant dining room with huge choices both for breakfast and dinner. On the couple of days we were in the hotel at lunch time we enjoyed a pleasant snack in the outdoor Palmeiro Bar. Each night the dinner is 'themed' and we wondered with staying for 2 weeks if we would have repeats. The themes were the same i.e. Italian night, a taste of Portugal etc but there were good variations on the menu. The roof terrace is magnificent To sit in a jacuzzi on a hot afternoon watching sailing boats, and cruise ships on the sea, and overlooking masses of colourful flora is one image I'll keep in my memory to save for a rainy day. The hotel also has a small sunken garden which is a little oasis of tranquility and is where I spent many happy hours when the sun got too hot, reading my book in the company of geckos. The swimming pool is a good size and not deep anywhere, it isn't heated so can feel very cold when you first venture in, during our stay it wasn't used much and several guests did complain it wasn't heated, but I loved it. There never appeared to be any shortage of sunbeds even on the last day when many people were making the most of the sun. There is a reading/tv room where you can have free internet access and there are bookcases where people have left their holiday reads, also books on the roof terrace. There was a spa and a free sauna, but we didn't use them, although the prices seemed reasonable. We will definitely return to the Savoy Gardens as it would seem, many people do.

Room Tip: All rooms seem similar we were on the second floor at the front but it was lovely. Perhaps higher up...
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  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
South of England
Contributor
18 reviews 18 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed October 24, 2013

We have just spent a week at the Savoy Gardens and we were very impressed, our first visit to Madeira and we can’t wait to go back again. I picked the Savoy because of the reviews on here and so pretty much knew what to expect and on the whole everyone has it just about spot on. I can understand although don't agree with the complaints about the dogs barking, it isn’t continuous and the dogs only bark when people walk outside their houses, being dog owners ourselves it didn’t bother us at all. I doubt I would of even noticed it had I not read about it on here, it isn't as if they are next door they are quite a distance down the street.

You can hear the traffic from the road by the hotel but you would have to be looking at something to complain about to mention it. The road itself isn’t that busy but it is quite long so you can hear a motorbike or noisy car for quite a while before it reaches the hotel and then you can hear it leave again and again it is only because I read about it on here that I paid any attention to it.
The food was very good, my wife is a vegetarian and quite a fussy eater and she always had something different to eat each night. There was always plenty of choice both for breakfast and the evening meal. I would add that the food is aimed very much at an older clientele especially the sweets with black forest gateaux, bread and butter pudding, crumbles available most nights, it was like going back to the 70’s. The restaurant staff were always very friendly and helpful . the Hotel wasn’t that busy when we went in mid-October but there was an influx of holiday makers for the last few days and this did have an effect on the relaxed atmosphere in the dining room, there was always enough food, more than enough, but there were queues and people wandering around looking for a table and the staff looked almost stressed. I’m just glad we enjoyed the first 5 days in relative quiet

The drinks are on the expensive side but no one is forcing you to drink in the hotel however it is the only negative I had against the hotel. I took the advice of one of the other reviewers and took our own bottles to enjoy on the roof terrace each night.

To upgrade or not? We went with another couple, they had the mountain view and we opted for the sea view although due to a mix up we were originally allocated a mountain view, this however was quickly sorted, just as well too because the room they had given us was tiny (214) our friends were next door in 215 and it was much larger but not as large as our ‘upgraded’ room. One thing everyone seems to overlook in the upgraded rooms is the fact that they are in the sun all day, you can sit on the balcony first thing in the morning and watch the sun rise in between the Desertas Islands and then be bathed in sunshine for the rest of the day, the back of the hotel is in the shade for a major part of the time. We went with the intention of having the tea & coffee filled each day for 8 euros for the week however the milk in those little plastic pots was disgusting so we decided to get our tea, coffee and milk from the local store.

The hotel is on a hill but it is only very steep for the last 20 yards or so, the walk back from town was quite gentle although we got a taxi back most of the time, 8 Euros for the 4 of us. A return bus fare from the hotel to town and back is 3.5 Euros each

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Hotel Savoy Gardens

Address: Azinhaga da Casa Branca, Funchal, Madeira 9000-543, Portugal
Location: Portugal > Madeira Islands > Madeira > Funchal
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 26 Specialty lodging in Funchal
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Savoy Gardens 4*
Official Description (provided by the hotel):
Cradled against an oceanfront hillside and located in a quiet and sunny suburb of Funchal, within approx 2km from the city centre, the renovated Hotel Savoy Gardens (ex-Vila Ramos), renowned for the provision of friendly and personalised service, offers amazing mountain and sea views across lush verdant plantations. The Savoy Gardens is a friendly boutique-style hotel that provides its guests a modern feel and a traditional quality. All 119 completely renovated rooms include 9 suites. All have their own furnished balcony and are equipped with air-conditioning, direct dial telephone, flat screen TV set with interactive TV, FREE internet wireless system, tea and coffee making facilities, safety box and mini-bar, plus a fully equipped bathroom with bathtub, shower and hairdryer.The elegant and new interiors are all designed in soft colours with excellent materials to create a relaxing atmosphere throughout the hotel. The Savoy Gardens Hotel features the Restaurant Laurissilva, serving a daily buffet breakfast and themed Buffet dinners with cooking station. In a reserved cosy area, this restaurant also features a elegant a la carte dinner service. The Cica cocktail bar serving evening cocktails and the Palmeira bar serving snacks, hot and fresh drinks throughout the day as well as a daily suggestion of healthy and delicious light dishes for lunch. One outdoor freshwater heated swimming pool, a panoramic rooftop 360º view terrace with sun-lounges, jacuzzi, shower and self-service bar - the ideal location to spot the daily arrivals and departures of cruise liners in Funchal's harbour. Some of the facilities are also located in the lower-ground floor, such as the Spa with themed and seasonal promotions and special spa packages, the hairdresser, a games and TV room with internet desk and the Night Club Magnolia with nightly live music and entertainment. The Savoy Gardens Hotel is a new concept in Adults Only accommodation. Conceived as a place for rest and fun specially dedicated for those seeking a relaxing although extravagant vacation: unique experiences, amazing entertainment programmes, personalised service and attention to detail and all the commodities and services of a hotel for guests over 16 years of age. ... more   less 
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Also Known As:
Savoy Gardens Funchal
Hotel Savoy Gardens Madeira/Funchal

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