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“A good hotel, well situated” 4 of 5 stars
Review of Hotel Savoy Gardens

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Hotel Savoy Gardens
4.0 of 5 Specialty Hotel   |   Azinhaga da Casa Branca, Funchal, Madeira 9004-543, Portugal   |  
Hotel amenities
Certificate of Excellence 2014
Nottingham
Senior Contributor
41 reviews 41 reviews
25 hotel reviews
Reviews in 29 cities Reviews in 29 cities
25 helpful votes 25 helpful votes
“A good hotel, well situated”
4 of 5 stars Reviewed November 4, 2012

This was a good, four star hotel. The facilities were excellent with an good sized pool, well situated on the ground and a hot tub on the roof terrace with great views over Funchal. The hotel had a spa offering a range of treatments and a free sauna. The hotel had a number of areas where you could relax with a book. The staff were excellent and, because the hotel catered for an older clientele - no guests under 18 with an average age (I guess) nearer 50 - the place had a quiet ambience.
We had half board and the breakfasts were good although the evening meals were unadventurous and on the boring side.
The rooms were spacious, clean and well appointed with tea and coffee making facilities. We had a sea view and enjoyed great views over the area.
As long as you were fit the walk into town was easy. However, if you have mobility problems this would be an issue. However, the hotel had good access to public transport - the local bus (24) stopped outside; however it only ran every hour.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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954 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (510)
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Evesham Worcs
Contributor
14 reviews 14 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed October 31, 2012

We chose this hotel because it was 4* Adults only and recently refurbished. We were thrilled with it. We had a beautiful spacious room, lovely bathroom, comfy bed, all spotlessly clean. The staff were hardworking and helpful, the food plentiful. I loved the fresh fruit salad available at breakfast and also in the evenings! The pool area was great, lots of sunbeds and umbrellas, the pool clean and warm enough once you were in it. The roof garden was a nice idea, fantastic views in the evening. I imagine rooms at the back (not sea view) were perhaps a bit disappointing. We paid extra for a suite which gave us an additional room plus a huge balcony. Being on the top floor the views were fantastic and although expensive we loved it! The Thomson team were faultless, so friendly and good at entertaining although we weren,t too keen on the quizzes each night other people seemed to enjoy them. The hotel is up a hill but so is most of Madeira , we were prepared for some stiff walking but not everyone had done their homework so some guests found the location hard. It took us an hour to walk into the old town and up to the cable car (all downhill). A taxi back cost 5e which we though good value. We also walked to the end of the Lido promenade again this took about an hour.There is a bus stop just outside the hotel and lots of guests seemed to use this to get into the town. We thought the hotel represented great value for money and wished we had booked two weeks and not one!

Room Tip: Worth paying for a sea view the rooms are a little larger and sunny
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stockport
Top Contributor
77 reviews 77 reviews
33 hotel reviews
Reviews in 40 cities Reviews in 40 cities
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed October 26, 2012

I couldn't agree more with all the comments about this hotel. I desperately needed a rest and my every need was catered for. I agree completely with the comments made by Bronxyglenn who was staying there at the same time as me. Paula is a fantastic Rep and is always on hand for any problem - I've personally never known a Rep to work so hard. As for the Entertainment Team they are unbelievably talented. Carl, Jen, Matt and Sarah work very hard to ensure that everyone has a great holiday and Thomsons should be proud to have five dedicated and enthusiastic people working for them. I thank them especially for making my holiday so memorable. I'm usually quite happy to sit quietly with a book but, probably because there was no pressure to get involved if you didn't want to, I actually did. Spending an hour, out of the sunshine in the middle of the day, making earrings was a welcome break. My only criticism is that we had to wait an hour and a half on arrival before we could get into our room. This should not stop anyone spending a holiday at this hotel because it is a holiday I will remember for a very long time and I wouldn't hesitate to return. The free internet was also a blessing for me because my 96 year old mother was rushed into hospital two days after I arrived and it was a relief to be able to communicate with my brother in Australia and my son in the U.S. and keep them updated on her progress.

Room Tip: Choose a room with a sea view, you won't regret it.
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  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
York, UK
Contributor
14 reviews 14 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed October 26, 2012

A Thomson Holidays Couples hotel with no guest under 18 and a mainly mature British clients.
Clean, comfortable, welcoming and relaxing where everyone- including the guests- were well behaved!

Our room at the rear had a small balcony and little direct sunlight and that kept the room cool.
Rooms were clean and comfortable with a TV channels including BBC Entertainment, BBC and Sky news.
Good features - the sun deck on the roof was spacious with excellent double loungers and a jacuzzi and an Honesty bar with hot and cold drinks and snacks.
Games deck with giant chess/draughts, golf driving net, matted putting "green", boules pit and shuffle board provided some amusement on a cloudy morning.
Location is a half hour down-hill walk into Funchal centre with a 45min uphill walk return.

Minor niggles - drinks purchased at the bar cannot be taken into the dining room - range and quality of wine is restricted - and if you use the drinks bar and pool bar a lot you will find a hefty bill at the end of the week - replenishment of tea & coffee in the room have to be paid for - I have marked down the Value score for this.

Thomson ran a faultless service with a experienced reps with the evening entertainment in the basement lounge bar of singers and musicians performing with backing tracks was not to my taste. The "Hole in One" Pub a 10 min walk downhill from the hotel provided better live entertainment in my opinion. Each to his own as they say.

Room Tip: Sea view rooms have larger balconies and get all-day sun - they overlook the pool where early evenin...
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  • Stayed August 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chadderton
Contributor
14 reviews 14 reviews
10 hotel reviews
Reviews in 8 cities Reviews in 8 cities
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed October 23, 2012

Arrived home 8th october after two weeks at the Savoy Gardens.. brilliant. can't fault this hotel & will definately return, i don't think we have ever been to a (mainly brits) hotel & found so many available sun-loungers & parasols, never saw anybody try to reserve a bed !
The staff, the entertainment team & Paula the rep were all great. we had a room with a sea view on the 7th floor & could often watch the cruise ships come & go, walked in to Funchal most days or evening so much going on with festivals etc. was great to sit outside at one of the many bars or restaurants & listen to some great musicians,
Once again... a very friendly hotel, a great resort. lovely climate, if your thinking of booking this hotel... dont think anymore, 'just do it' !!

Room Tip: choose a high floor.. great views.
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  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scotland
Top Contributor
122 reviews 122 reviews
28 hotel reviews
Reviews in 60 cities Reviews in 60 cities
169 helpful votes 169 helpful votes
4 of 5 stars Reviewed October 23, 2012

We just arrived home last night from a week half board at The Savoy Gardens Hotel, booked through Thomsons. It had been recommended by my wife's cousin.
We paid for a seaview and what a panoramic view over Madeira, the cruiseliners in the habour and the Atlantic. The hotel operates a cash free system so no need to carry money until the dreaded check out & " settle your bar bill " time. Throughout our stay absolutely nothing was to much trouble for the excellent staff.

Reception. fast, friendly and efficient.

Public areas. Stylous, spacious and immaculate. FREE internet access.

Dining. A beautiful and perfect buffet dining room with a table service option. Fantastic choice of food both at breakfast and dinner. Professional and friendly staff keep the place running smoothly.

Room. Modern, immaculate, spacious and a nice little cleaning lady.

Bar. A luxurious place to sit and enjoy the Thomsons evening entertainment which was hosted by Carl and was fun every evening. House wine just 10 Euros a bottle.

Cocktail Bar. A handy 2 hour " happy hour " to enjoy a cocktail before or after dinner.

Pool. Spotless cleaned every morning and great to look down from our balcony and not see every sunbed covered with towels by 7.30 am.

Roof terrace. Views to die for. Large, chique, a hot tub, classy sun loungers a WAIT FOR IT.....an Honesty Bar.

The only thing I would change about this hotel is never going to happen. It really would benefit from moving lock, stock & barrel a quarter of a mile downhill towards the sea. For this reason alone I have only voted 4/5.

It was our first trip to Madeira and it certainly won't be out last.

Room Tip: Pay the little bit extra for a seaview or a suite. It's well worth it.
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Burnley, United Kingdom
Contributor
17 reviews 17 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed October 20, 2012

We stayed at this hotel during Christmas and New Year, what a fab time we had. The hotel was spotless and staff very helpful. We had an enormous double bed in the room toiletries tea coffee etc. Towels changed daily and pool towels also provided. The balcony was small but the view across Funchal was lovely. The hotel is situated up a very large hill, most people called it cardiac hill so would not be suitable for people with walking difficulties, but we kept very fit on this holiday. Plenty of choice in the restaurant should suit all tastes. Entertainment was also very good. New Years Eve Gala was fantastic and the night was finished off with champagne on the roof with the best firework display I have ever seen all over Funchal.

  • Stayed December 2011, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Savoy Gardens

Address: Azinhaga da Casa Branca, Funchal, Madeira 9004-543, Portugal
Location: Portugal > Madeira Islands > Madeira > Funchal
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 25 Specialty Lodging in Funchal
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Savoy Gardens 4*
Number of rooms: 119
Official Description (provided by the hotel):
Cradled against an oceanfront hillside and located in a quiet and sunny suburb of Funchal, within approx 2km from the city centre, the renovated Hotel Savoy Gardens (ex-Vila Ramos), renowned for the provision of friendly and personalised service, offers amazing mountain and sea views across lush verdant plantations. The Savoy Gardens is a friendly boutique-style hotel that provides its guests a modern feel and a traditional quality. All 119 completely renovated rooms include 9 suites. All have their own furnished balcony and are equipped with air-conditioning, direct dial telephone, flat screen TV set with interactive TV, FREE internet wireless system, tea and coffee making facilities, safety box and mini-bar, plus a fully equipped bathroom with bathtub, shower and hairdryer.The elegant and new interiors are all designed in soft colours with excellent materials to create a relaxing atmosphere throughout the hotel. The Savoy Gardens Hotel features the Restaurant Laurissilva, serving a daily buffet breakfast and themed Buffet dinners with cooking station. In a reserved cosy area, this restaurant also features a elegant a la carte dinner service. The Cica cocktail bar serving evening cocktails and the Palmeira bar serving snacks, hot and fresh drinks throughout the day as well as a daily suggestion of healthy and delicious light dishes for lunch. One outdoor freshwater heated swimming pool, a panoramic rooftop 360º view terrace with sun-lounges, jacuzzi, shower and self-service bar - the ideal location to spot the daily arrivals and departures of cruise liners in Funchal's harbour. Some of the facilities are also located in the lower-ground floor, such as the Spa with themed and seasonal promotions and special spa packages, the hairdresser, a games and TV room with internet desk and the Night Club Magnolia with nightly live music and entertainment. The Savoy Gardens Hotel is a new concept in Adults Only accommodation. Conceived as a place for rest and fun specially dedicated for those seeking a relaxing although extravagant vacation: unique experiences, amazing entertainment programmes, personalised service and attention to detail and all the commodities and services of a hotel for guests over 16 years of age. ... more   less 
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Also Known As:
Savoy Gardens Funchal
Hotel Savoy Gardens Madeira/Funchal

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